rebrecs

Hey CA3LE, I looked up combined average. I actually like that formula. I just wasn't aware of it <anymore>. As you said, hard to say what is most meaningful for ranking. I suppose ranking Up and Down separately has a couple of things going for it. The ISPs sell their product in terms of two speeds, and have pretty much taught the public that Up and Down are different. The combined average, while elegantly capturing the weight of each individual average set, is not pure with respect to network speed. (i.e. includes a weight factor for # of events in each average set, and measures the test operators choices of which test) If some are interested in characterizing the test operator's decisions, they could look at the raw data and find out how many of each were run. Along those lines, I was recently considering how the ISP data limits, or even the Cost of the subscription might be useful -- then regained my senses. Corrupts the central theme of Net Speed. Maybe someday, when you SELL the Pro version, you can make it a comprehensive benchmark :-) It is hugely useful and wonderful just the way it is. So that's my vote FWIW. Separate Ranks. I have not done any screen programming since the Jurassic period, but I imagine you are all over it !!

This screenshot is from "Member Statistics" results page. How is this number computed please?

Using Mozilla, ASUS router. This chart shows incremental changes based on router settings. I'm still a long way from the 50 Mbps I'm paying for, but progress is progress.

Hi, I run tests from a specific 8p Brazillion gigabite hard wired server and have (until now) a clean baseline of results. OK - dummy me decided to run a test from a wifi connected laptop to test the meters on my router. I specifically DID NOT sign in before running the test because I specifically did not want this result anywhere but on the screen - and possibly over in the host section. But certainly not in my results. Well, it seems it did find its way into my results. The ever clever TMN might have correlated the ip address since my LAN hides behind a single ISP chosen ip addr ? If not that, then what ? So - I need two things: 1) can I delete a test entry ? 2) how do I isolate different sets of test data for different devices ? I'm sure that is all explained in the app, so I apologize in advance for asking without deep research but I got a bunch of other stuff to do. Please help. Thank you , --John

Hi. It seems you have already gotten great advice on troubleshooting network gadgets and wiring etc. I'm not able to improve on that. Rather, I am responding to the "run around." I agree. But, you to let the tech come out. They operate from a cookbook so if you don't let the tech come out, any assistance you might have gotten will stop right there. The Run Around (aka the customer beat down) In my experience, the degradation of common decency and disappearance of customer service (in the historic sense) is notably more evident in the ISP industry than in any other. I have been appalled, irate, offended, and above all extremely frustrated by ISP support. In today's game, all industries seek to advance the state of their automated support. In my opinion, service organizations begrudgingly hang on to "real person" support. An entire industry has popped up packaging and selling Artificial Intelligence products to the service industry, promising them that their gadgets can eventually replace people all together. This is what the starry eyed executives spend their time thinking about. Call center managers address their rate-of-complaints in two ways. First, they convince their executives that they face a no-win scenario because the customers are so non-technical. The customers are also emotional in their presentation of the problems. Having convinced the executives of this provides the call center with a blanket of protection. Call center workers know this, and know they are allowed to be demonstrably irritated, curt, rude, and even hang up on you without penalty. The second way Call Center managers address complaints against them is to simply remove the means for a customer to file a complaint other than to complain to the call center themselves.

Hi. I understand that turning off a firewall sounds like a mortal sin to many. (maybe most) I think the merits of a router based firewall is a great topic. But for today, on this thread, I simply want to show the difference in performance. The black arrow is where (in time) I turned it off. I changed no other variables.

I think it's probably fine. Especially if I am the 1st and only to ever ask. Admittedly, I am not the best at associating a meaning via context. I liked what you said; "Host = ISP because they are hosting my internet connection." Given that I was operating a web test on a web test site, the simplest explanation would be the one you intended. Though I will say, my second guessing arose from the possibility that TNM may have captured my domain and used it to test the connection speeds to the Host that Hosts my websites or the Host that Hosts my email, etc. However, reading further I now Know there are a fixed set of participating servers. (hosts) "Server" is another one of those words. As a sidebar I will tell you that the section on improving connection speed was good. I found a couple of not nice things on my Windows box after reading that. And, as I read through the section on 1.1.1.1 DNS - I was forced to learn a lot more about DHCP than I ever wanted to know. I was hosting DHCP on my router for the LAN but all it was doing was using DHCP pass through from the ISP so I was still getting their DNS, and so forth and so on. Anyway - great site. I love this test. I run it every morning.

I'm sure some will find this nit picky. Sorry, I have to ask. Pasted from a test result, see the word Host on the button. That word is highly overloaded. I just want to confirm my assumption that it means ISP infrastructure. When I press that button, it is not immediately apparent to me what I'm looking at exactly. I am still hunting for the help page that describes it.

Reply Text: I'm not sure how relevant this is, but I once had a router that claimed to evenly distribute data between the wired connections and wireless connections. I was not happy to find that out and looked for a way to turn it off, finding none. I wanted that OFF since the thought of some guest sitting on the back porch listening to music on their phone might interfere with a critical download or a lengthy render from a subscribed App --- well, you get the idea, right? So you may or may not be experiencing your router doing you a favor - with some load balancing feature or hidden fairness algorithm like mine had before I slung it out into the yard.? Oh, and btw, you should absolutely not need to reboot that device everyday. --john

Can anyone suggest a doc to read on this topic? I am familiar with multiThreading in a general programming context. I understand why networking Apps might benefit from multiple connections. But how does our TNM test use it? I did a search on this forum for "multiThread" and found a few posts, all of which were oriented toward someone trying to achieve a specific result with responses typically saying "try multithread." OK. Well, "try it you will like it" is ok I suppose. If anyone is aware of a tutorial document that might help illuminate why and under what circumstances a multithread test is appropriate, please hit me up. My Environment contains Windows 10 clients, MAC OS clients, cell phones, and TVs connected to the internet. My hope is to determine which type of testing is most meaningful. I am not looking for the "good news" test (i.e. I don't run marketing benchmarks). Currently I run a test per day and watch the pattern (more Mbps or less Mbps) without a clue as to why it might be going up or down. Thanks in advance -- to anyone caring to educate the Newbie. --john

Hi, I am hoping to meet other Suddenlink customers in the Houston metro area to compare data and experiences. I for one have found Suddenlink's business and support to be SuddenShock - and am wondering if it is just me, or ... As well, I believe my data rates will have to become an issue soon. I would be very pleased to hear from others who have taken bandwidth complaints forward to Suddenlink. --john

Everything is about money, as you said already. You also said another interesting thing. You said "our" internet, which is an advanced topic and IMO not the same as net neutrality. So whose internet is it ? All of the opinions that I am aware of are bracketed between two extreme positions. The first being it belongs to the government(s), because in the end, they can and will turn it off if it serves their agenda. The other "bookend" being the position we hear from Firefox, which is, it belongs to the people. ( a human right, if you will) All of my opinions/positions are Works In Progress, always subject to change as new information arrives. In the right here and right now -- I believe the answer is "Everything is about money." The dot-com industry has the ability to influence the government ( true owner ) more than the Open Source activists or public in general. My $0.02 - have a wonderful day.

Hi all. Sometimes you just have to have more cowbell ! I can't explain it. I'm on the edge of the Houston metropolitan area. Mostly farms a few years ago. Civilization is doing what it does; ever expanding outward. That means, (you guessed it) Pizza delivery and internet ! I have all the same grief everyone else does. My ISP has given me more than enough reasons to keep an eye on them. Additionally, I am doing research into hosting my own domain. By way of introduction, that is me in a nutshell. I'm looking forward to hearing about what others are experiencing. The testing App? So far so good, though it is certainly not the "good news" app. (ha ha) Sincerely, --Rebrecs