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Charter is sucking!


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I have charter high speed ( not sure which tier of service; pretty sure its the basic ) in Sanford, NC, and here lately it has really been terrible. It is running at speeds slower than dial up. I am watching it right now download a 1.83MB file and it is running at a steady 1kB/s! It has been doing this now for several days and Charter's ever helpful customer service has said "sorry we dont know what it is". I would appreciate any help. I have read the other posts dealing with tweaks like Cablenut, but I do not know which settings files i need to use and all that such stuff. Thanks in advance for any help.

:::.. Download Stats ..:::

Connection is:: 904 Kbps about 0.9 Mbps (tested with 1013 kB)

Download Speed is:: 110 kB/s

Tested From:: https://testmy.net (server2)

Test Time:: Thu Feb 09 2006 17:44:31 GMT-0500 (Eastern Standard Time)

Bottom Line:: 16X faster than 56K 1MB download in 9.31 sec

Diagnosis: May need help : running at only 32.86 % of your hosts average (charter.com)

Validation Link:: https://testmy.net/stats/id-2S7UTABC4

:::.. Upload Stats ..:::

Connection is:: 238 Kbps about 0.2 Mbps (tested with 97 kB)

Upload Speed is:: 29 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Thu Feb 09 2006 18:53:29 GMT-0500 (Eastern Standard Time)

Bottom Line:: 4X faster than 56K 1MB upload in 35.31 sec

Diagnosis: Looks Great : 18.41 % faster than the average for host (charter.com)

Validation Link:: https://testmy.net/stats/id-0ICTASO48

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  • 2 weeks later...

My brother has charter in Kingsport, TN and he's getting the same crap going on. My personal opinion on it is just they have overloaded there capacity. Especially since they started the phone service alot of people have switched over and are just eating all the bandwidth. The reason I state this little theory is b/c my brothers problems conincide with charter starting their phone services.

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  • 2 weeks later...

might wanna call em and see which plan your actually on,, i just had mine installed and day of install i was only running the 3 megservice when i ordered the 5 meg and had to call tech line and they fixed it,althghough now thinking they do offer a slower speed and maybe that is what yours is,, its bout like direcway speeds,,and i shit canned them,,so try that,,also dl cablenutt if you havent already,,

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