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jkandra

Slow on SatMex5

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I have been having problems with my browser pages opening up slow and my D/L are very low like this one.

:::.. Download Stats ..:::

Connection is:: 748 Kbps about 0.7 Mbps (tested with 2992 kB)

Download Speed is:: 91 kB/s

Tested From:: https://testmy.net (server2)

Test Time:: Sat Feb 11 06:34:40 EST 2006

Bottom Line:: 13X faster than 56K 1MB download in 11.25 sec

Diagnosis: May need help : running at only 83.02 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-X9T74LY5S

This has been going on for about 4 days know.

Any help out there?

This is only happening In the morning starting around 5:55 am EST till I don't know when because I have to sleep. (work night shift)

Before that time it cruises. Why?

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Geez and I thought it was just ME!  I contacted the Dway support and they said it was NOTHING on their end.  So I reinstalled the software and that didn't help, and now I just got done doing a system recovery..which didn't help much either lol!! 

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Ya I think you might be right Bird Fan...They wanted to know what model I was using and I told them 4000, and their additudes changed!  Almost like they didn't want to help!!

You still pay the same price, I don't see why they would care. There aren't that many users on the 4000 anymore, just let them be. You guys are suffering with your uploads anyway, you deserve more speed.

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They're probably trying to get you guys to switch to the 7000's. I would consider making a law suit of some sort.

You still pay the same price, I don't see why they would care. There aren't that many users on the 4000 anymore, just let them be. You guys are suffering with your uploads anyway, you deserve more speed.

I said the same thing in another post somewhere. I think thats what they are trying to do.

But I also have read that some of the 7000 on SatMex 5 are having the same problems also

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For me, it runs fine for about 5mins, and then it'll just "die", the lights on the modem stops flashing and I can't get any site up.  I'll restart the computer and it'll run fine for another 5mins or so...and it'll just quit again!  Hard to tell which end the problem's on!

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:::.. Download Stats ..:::

Connection is:: 1062 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 130 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 11 21:12:18 EST 2006

Bottom Line:: 19X faster than 56K 1MB download in 7.88 sec

Diagnosis: Looks Great : 17.74 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-L1UMDW9T4

lol what did the NOC do to my speed to make them that fast just like that

I dont know much about the dw4000 but can you reset that moded like you can the 7000?? if so try to reset it :) tech told me to reset mine he said its just like you computer you live it up for so long it get slow just liek the moded 

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:::.. Download Stats ..:::

Connection is:: 1062 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 130 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 11 21:12:18 EST 2006

Bottom Line:: 19X faster than 56K 1MB download in 7.88 sec

Diagnosis: Looks Great : 17.74 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-L1UMDW9T4

lol what did the NOC do to my speed to make them that fast just like that

It was fast last Saturday as well, wasn't it?

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lol what did the NOC do to my speed to make them that fast just like that

I dont know much about the dw4000 but can you reset that moded like you can the 7000?? if so try to reset it :) tech told me to reset mine he said its just like you computer you live it up for so long it get slow just liek the moded 

The 4000 doesn't have a reset button.

We have to unplug the modem wait 30 sec. then plug it back in.

Thanks though I did that. to reset it already.

I cleaned my computer and ran a on-line spyware and a virus detector. So I know that I am clean.

I also redid the web setup.

Also I redid my SatSpeed settings.

I did every thing that they would have told me. Been on Sat. for 5 yrs now. I think I know some tricks first be for I call them. But you probably will guess that they would try to get me to do every thing again.

They will probably will try to get me to go to their web site to run a speed test to try to verify. We will see tomarrow.

I'll keep you all updayed on the status.

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The 4000 doesn't have a reset button.

We have to unplug the modem wait 30 sec. then plug it back in.

Thanks though I did that. to reset it already.

I cleaned my computer and ran a on-line spyware and a virus detector. So I know that I am clean.

I also redid the web setup.

Also I redid my SatSpeed settings.

I did every thing that they would have told me. Been on Sat. for 5 yrs now. I think I know some tricks first be for I call them. But you probably will guess that they would try to get me to do every thing again.

They will probably will try to get me to go to their web site to run a speed test to try to verify. We will see tomarrow.

I'll keep you all updayed on the status.

well the dw7000 does not have a reset button on it you got to go to mydirecway and to the help file and it has reset moded there

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I just got off the phone again with DWay and they put me through the gambit of things to try, and to redo my web set up. After all said and done toke a look at these results.

DWays Test

Test History for Site ID:

February 14th, 01:57PM - 1762/81 kbps

February 14th, 01:36PM - 1019/29 kbps

February 14th, 01:30PM - 1535/62 kbps

February 12th, 09:09PM - 291/38 kbps

October 13th, 09:50PM - 270/64 kbps

September 28th, 10:09PM - 235/27 kbps

TESTMY TEST

:::.. Download Stats ..:::

Connection is:: 1772 Kbps about 1.8 Mbps (tested with 2992 kB)

Download Speed is:: 216 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Tue Feb 14 14:33:39 EST 2006

Bottom Line:: 32X faster than 56K 1MB download in 4.74 sec

Diagnosis: Awesome! 20% + : 96.02 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-CWMLE5U9A

:::.. Upload Stats ..:::

Connection is:: 58 Kbps about 0.1 Mbps (tested with 579 kB)

Upload Speed is:: 7 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Tue Feb 14 14:40:21 EST 2006

Bottom Line:: 1X faster than 56K 1MB upload in 146.29 sec

Diagnosis: May need help : running at only 73.42 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-UB0GJ1E29

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Even my browser is opening up faster. I told the that I didn't have a problem much with my downloads as I am having problems with my web pages opening very slow. The next thing is that she told me to wait for a min. and then she came back and then told me to open a web page and everything started to open up a lot faster. I new that it was on their end but they would not admit it. They just want you to go through all the diagnostics to see if it is on your end first.

I am glad that every thing is working good now. Now watch,  that I said that everything will going to go to H*LL.

I hope not.

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