Internet speeds serious problem, help needed

[One_Last_Breath]

hey all, I'm having problems with the speeds of my broadband. According to the advertisements I'm supposed to be running on an 8mbps connection. Now I'm not to computer wise, but I do alot of online gaming here and there but I can't play due to high ping times. I tried the speed test and This is what I got:

Upload speed - 0.2 mbps

Download speed - 1.75 mbps

If anyone knows Anything I could try that would be great, I'm not to good on computers, so if someone could explain what I need to do It would be greatfully appreciated

Thanks, Kane

[FallowEarth]

Check this out: http://www.testmy.net/forum/t-2097

There's a lot of info there, so take your time and work through it.  Post back as much info as you can, including all the tests, so that we can help you out.

Welcome to the forum!

[One_Last_Breath]

Right I'll try

I looked through the forum and understood maybe 5% of it, decided the Cablenut was a good place to start...

With the cablenut on my PC and configured.

I got the download speed to 1.8mb, and the upload speed to 0.24mb.

considering I'm supposed to have an 8mb connection this is pretty poor I'm guessing. I then took the ping test this told me I have a ping of 4012ms...

I then tried ending some of the processes on the task manager which is usually sat at 37 i got it to 26. And upped my virtual memory to 4027mb. I tried running the games again and my pings are around the 300-400 mark, which gets me kicked due to lagg.

I'm not to sure as to what info you'll need to help me.

Thanks again, kane

[One_Last_Breath]

Download test:

Your connection is: 1819 Kbps or 1.82 Mbps

You Downloaded at: 222 kB/s

You are running: 32 times faster than 56K and can Download 1 megabyte in 4.61 second(s)

Member Ident: Username One_Last_Breath CompID:789868547113

Test Time:: 2006/04/21 - 7:02pm

Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; YPC 3.2.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; yplus 5.3.02b)

Test ID: 6SC5KY1G4 (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: May need help : running at only 82.83 % of your hosts average (btcentralplus.com)

This was tested from a 1013 kB file and took 4.563 seconds to complete

Upload test:

Your connection is: 231 Kbps or 0.23 Mbps

You Uploaded at: 28 kB/s

You are running: 4 times faster than 56K and can Upload 1 megabyte in 36.57 second(s)

Member Ident: Username:One_Last_Breath CompID:789868547113

Test Time:: 2006/04/21 - 7:03pm

Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; YPC 3.2.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; yplus 5.3.02b)

Test ID: QGJNS3U2R (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: May need help : running at only 87.83 % of your hosts average (btcentralplus.com)

This was tested from a 386 kB file and took 13.6656 seconds to complete

Thanks for the quick replies

[One_Last_Breath]

hello again, I searched the internet for my existing connection...

It turns out BT Yahoo Broadband are advertising their speeds wrong in some places it says that the speed is 8mb in others it says it is 2mb. This explains alot as I'm running at 1.82mbps. Thanks for your time.

[DaKeith]

could be true, but a 2Mbps is enough bandwidth to play online games unless something else is running in the background thats eating up bandwidth. try running a  trace route to the server u play on. if u dont know how, go to start and then run and type in cmd, then u should have a dos box pop up and then type ( ex tracert testmy.net). no need to put in the www are anything just tpye in the IP of the server that u are trying to play on and u will see all the hops and pings from u to there. but make sure u type in tracert first then space and then IP.

I have a 7 meg cable conn and it gets bad at night sometimes and i will switch over to my dsl conn which is 1.5 meg and have no trouble at all playing online.

[FallowEarth]

4000+ ping time is horrible.  Sounds like it is possibly a hardware issue.  Try this from the command line:

ping -n 50 www.testmy.net

Then post back with the "ping statistics" part (not everything).  Also post back all the results from a traceroute:

tracert www.testmy.net

This should allow us to determine whether the speed issue is on your end or not.

[tommie gorman]

Asuming you are running a clean machine, Antivirus, Antispyware, defrag, and registry cleaning, you may see a little more jump in about 3 days of installing cablenut. It sometimes takes that long to fully settle in.

[One_Last_Breath]

hey,

these are the ping results:

PING 81.157.92.213 (81.157.92.213) 56(84) bytes of data.

--- 81.157.92.213 ping statistics ---

5 packets transmitted, 0 received, 100% packet loss, time 4034ms

I've disk cleaned, cleared ssl state, deleted cookies, cleared history, registry cleaned, defragged, spyware tested, virus scanned, and done all of the Tuneup processes. I installed cablenut last night and set it up.

i tried to do what dakeith said but couldn't figure it out lol.

cheers, kane.

[One_Last_Breath]

when ever I attempt to play Blackhawk down online I close all programs and my PF usage sits at 150-200. I have a suitable graphics card and have set my virtual memory to 4056mb. Still having ping problems.

[FallowEarth]

What about that traceroute?

[One_Last_Breath]

I think this is what you need.....

Traceroute Results:

    1 3.24.1343.static.theplanet.com (67.19.36.3) 0.624 ms 0.370 ms 0.467 ms

    2 vl7.dsr01.dllstx4.theplanet.com (67.18.116.65) 0.462 ms 0.444 ms 0.469 ms

    3 vl41.dsr01.dllstx3.theplanet.com (70.85.127.81) 0.704 ms 0.686 ms 0.705 ms

    4 ae1-0.ibr02.dllstx3.theplanet.com (70.85.127.34) 0.706 ms 0.688 ms 0.706 ms

    5 gw-cr2.dfw2.us.above.net (216.200.6.233) 0.706 ms 0.914 ms 366.ge-6-3-1.cr1.dfw2.us.above.net (216.200.88.138) 0.946 ms

    6 so-0-0-0.cr2.dfw2.us.above.net (64.125.28.210) 0.921 ms 0.924 ms so-3-2-0.cr2.dca2.us.above.net (64.125.28.206) 28.946 ms

    7 so-6-0-0.cr2.lhr3.uk.above.net (64.125.27.166) 101.058 ms so-2-1-0.cr2.dca2.us.above.net (64.125.29.14) 29.115 ms 28.930 ms

    8 so-6-0-0.cr2.lhr3.uk.above.net (64.125.27.166) 101.067 ms 161.872 ms pos1-0.mpr2.lhr1.uk.above.net (208.185.156.1) 100.723 ms

    9 64.125.12.226 (64.125.12.226) 101.078 ms pos1-0.mpr2.lhr1.uk.above.net (208.185.156.1) 100.979 ms 101.205 ms

    10 core2-pos14-2.ealing.ukcore.bt.net (194.74.65.182) 101.320 ms 101.502 ms 64.125.12.226 (64.125.12.226) 101.048 ms

    11 62.6.204.158 (62.6.204.158) 103.142 ms 103.006 ms core2-pos14-2.ealing.ukcore.bt.net (194.74.65.182) 101.304 ms

    12 core2-pch4.birmingham.ukcore.bt.net (62.6.204.137) 105.479 ms 62.6.204.158 (62.6.204.158) 103.141 ms 103.289 ms

    13 bar3-pos9-0.birmingham2.broadband.bt.net (195.99.120.38) 106.437 ms 106.392 ms core2-pch4.birmingham.ukcore.bt.net (62.6.204.137) 105.465 ms

    14 bar3-pos9-0.birmingham2.broadband.bt.net (195.99.120.38) 106.624 ms 217.47.203.115 (217.47.203.115) 105.449 ms bar3-pos9-0.birmingham2.broadband.bt.net (195.99.120.38) 106.640 ms

    15 217.41.172.41 (217.41.172.41) 105.730 ms 110.745 ms 217.47.203.115 (217.47.203.115) 105.454 ms

    16 217.41.172.70 (217.41.172.70) 121.260 ms 106.925 ms 217.41.172.41 (217.41.172.41) 116.157 ms

    17 217.41.172.70 (217.41.172.70) 106.633 ms 217.41.172.77 (217.41.172.77) 106.909 ms 106.899 ms

    18 217.41.172.77 (217.41.172.77) 107.364 ms 106.889 ms 106.901 ms

    19 217.41.172.14 (217.41.172.14) 107.141 ms 217.47.249.169 (217.47.249.169) 107.154 ms 107.134 ms

    20 217.47.249.169 (217.47.249.169) 106.888 ms 106.911 ms *

    21 * * *

    22 * * *

    23 * * *

    24 * * *

    25 * * *

    26 * * *

    27 * * *

    28 * * *

    29 * * *

    30 * * *

[FallowEarth]

Can you run one from your machine?  What OS do you have?

[One_Last_Breath]

I have windows XP, I can run one from my machine with a little guidance. I have no particular server that I use though. If this makes a problem? Like my sig I made It myself....on paint hehe I'm so proud hehe.

thanks, kane.

[FallowEarth]

I have windows XP, I can run one from my machine with a little guidance. I have no particular server that I use though. If this makes a problem? Like my sig I made It myself....on paint hehe I'm so proud hehe.

thanks, kane.

Very nice...looks like an Ibanez?

Ok here's what you do:

-click start, run, type cmd and click ok

-type tracert www.testmy.net and hit enter

You should be able to drag your mouse over an area to select it.  If not, right-click on the screen and click Mark.  Highlight all of the traceroute results and hit enter to copy them to the clipboard.  Then post results here.

[One_Last_Breath]

wow you have taste lol, I play bass, the ibanez bases aren't to good. ah well.

anyway here are the results:

Tracing route to www.testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    1 ms    <1 ms    <1 ms  voyager.home [192.168.1.1]

  2    13 ms    13 ms    14 ms  217.47.249.122

  3    13 ms    13 ms    12 ms  217.47.203.161

  4    13 ms    13 ms    13 ms  217.41.172.9

  5    20 ms    12 ms    13 ms  217.41.172.66

  6    14 ms    19 ms    19 ms  217.41.172.78

  7    13 ms    12 ms    15 ms  217.41.172.62

  8    13 ms    12 ms    12 ms  217.47.86.114

  9    16 ms    12 ms    13 ms  core1-pos15-0.birmingham.ukcore.bt.net [195.99.1

20.85]

10    17 ms    17 ms    16 ms  core1-pch4.reading.ukcore.bt.net [62.6.204.134]

11    18 ms    17 ms    17 ms  core1-pos7-4.ealing.ukcore.bt.net [195.99.125.33

]

12    18 ms    18 ms    16 ms  core2-pos12-0.ealing.ukcore.bt.net [194.72.9.98]

13    18 ms    19 ms    19 ms  core2-pos4-0.telehouse.ukcore.bt.net [194.74.65.

121]

14    18 ms    16 ms    18 ms  g5-2.mpr2.lhr1.uk.above.net [64.125.12.225]

15    20 ms    20 ms    19 ms  so-2-1-0.cr2.lhr3.uk.above.net [208.184.231.65]

16    90 ms    91 ms    89 ms  so-7-0-0.cr2.dca2.us.above.net [64.125.27.165]

17  118 ms  117 ms  117 ms  so-3-2-0.cr2.dfw2.us.above.net [64.125.28.205]

18  119 ms  118 ms  118 ms  216.200.6.237.theplanet.com [216.200.6.237]

19  117 ms  117 ms  118 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

20  119 ms  118 ms  119 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]

21  119 ms  123 ms  119 ms  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.8

5]

22  119 ms  120 ms  118 ms  www.testmy.net [67.18.179.85]

Trace complete.

C:Documents and SettingsKane>

[FallowEarth]

Trace looks fine there, especially from overseas.

Speaking of which, have you tried testing from a European mirror?  There are currently 3, check em out at the bottom of this page: http://www.testmy.net/tools/mirrors.php

Also, run this test and post results: https://www.speedguide.net:8080/

And this online malware scan: http://www.ewido.net/en/onlinescan

Otherwise, one of the best ways to determine whether your speeds are caused by software is to boot into safe mode with networking and try testing your speeds then.  To do this, power down your computer normally.  Then return power and immediately start tapping the F8 key repeatedly (a couple times per second).  You should eventually come to the windows advanced options menu.  Here, use the arrow keys to select "safe mode with networking" and hit enter to select it.  You may then need to select the partition to boot to (chances are you only have one) and hit enter to proceed.  Accept all the warnings and try a few speedtests (use a mirror) when you're up.  FYI simply restarting the PC will return you to normal mode after you are done.

[One_Last_Breath]

mirror results:

:::.. Download Stats ..:::

Connection is:: 1103 Kbps about 1.1 Mbps (tested with 1075 kB)

Download Speed is:: 135 kB/s

Tested From:: http://home.cogeco.ca/~mreed11

Test Time:: 2006/04/23 - 3:52am

Bottom Line:: 19X faster than 56K 1MB Download in 7.59 sec

Tested from a 1075 kB file and took 7.984 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.2) Gecko/20060308 Firefox/1.5.0.2

Diagnosis: May need help : running at only 49.22 % of your hosts average (btcentralplus.com)

Validation Link:: https://testmy.net/stats/id-QUTE7MSI8

[One_Last_Breath]

2nd tests results:

TCP options string = 020405ac01010402

MTU = 1492

MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.

MSS = 1452

MSS is optimized for PPPoE DSL broadband. If not, consider raising your MTU value.

Default TCP Receive Window (RWIN) = 65535

RWIN Scaling (RFC1323) = 0 bits

Unscaled TCP Receive Window = 65535

Note: TCP 1323 Options need to be enabled for RWIN over 2^16 (65535). Windows 9x might also need the MS Vtcp386 fix.

For optimum performance, consider changing RWIN to a multiple of MSS.

Other RWIN values that might work well with your current MTU/MSS:

511104 (MSS x 44 * scale factor of

255552 (MSS x 44 * scale factor of 4)

127776 (MSS x 44 * scale factor of 2)

63888 (MSS x 44)

bandwidth * delay product (Note this is not a speed test):

Your TCP Window limits you to: 2621.4 kbps (327.675 KBytes/s) @ 200ms

Your TCP Window limits you to: 1048.56 kbps (131.07 KBytes/s) @ 500ms

MTU Discovery (RFC1191) = ON

Time to live left = 116 hops

TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349) = 00000000 (0)

[One_Last_Breath]

The malware scan found 70 infected files eek. I'll try the safe mode thing now

[FallowEarth]

mirror results:

:::.. Download Stats ..:::

Connection is:: 1103 Kbps about 1.1 Mbps (tested with 1075 kB)

Download Speed is:: 135 kB/s

Tested From:: http://home.cogeco.ca/~mreed11

Test Time:: 2006/04/23 - 3:52am

Bottom Line:: 19X faster than 56K 1MB Download in 7.59 sec

Tested from a 1075 kB file and took 7.984 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.2) Gecko/20060308 Firefox/1.5.0.2

Diagnosis: May need help : running at only 49.22 % of your hosts average (btcentralplus.com)

Validation Link:: https://testmy.net/stats/id-QUTE7MSI8

That would be the Canadian server.  Try one of these:

http://www.testmy.net/o-mirror-Hispasoft

http://www.testmy.net/o-mirror-just-

http://www.testmy.net/o-mirror-VanBuren

<hr>

Looks from the other test that some tweaking might do good.  But before we do that, did you have any luck figuring out which speed package you are on?

[One_Last_Breath]

right my speed is definately 2mb. I took the german mirror test (it's the closest to the uk I think geography sucks) here's my results:

Your connection is: 420 Kbps or 0.42 Mbps

You Downloaded at: 51 kB/s

You are running: 7 times faster than 56K and can Download 1 megabyte in 20.08 second(s)

Member Ident: Username:One_Last_Breath CompID:7899693472847

Test Time:: 2006/04/23 - 8:48am

Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.2) Gecko/20060308 Firefox/1.5.0.2

Test ID: 4O0W8DS7L (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: May need help : running at only 18.78 % of your hosts average (btcentralplus.com)

This was tested from a 1075 kB file and took 20.969 seconds to complete

[FallowEarth]

Musta been a fluke.  I'd do a bunch of tests from those 3 servers and see what kind of average you get.

I've also attached a cablenut settings file that should work for your connection.  If you haven't already, download and install cablenut from www.cablenut.com .  Then unzip the file attached and run it.  It will open the Cablenut adjuster window.  Click save to registry, then reboot the PC.

After you are up, try some more tests from the mirrors above to compare before and after.

[One_Last_Breath]

i installed and set up cable nut 2 days ago. i took each test from each of the servers. These are my results:

Amsterdam server: varied from 1.73mb to 1.91mb

Germany server: varied from 1.86mb to 0.53mb

Sweden server: varied through the 0.7s

[FallowEarth]

Speeds not looking too poor.

What are your current cablenut settings?  Did you try the file I attached above? 

You can take a look through Vanburen's recent cablenut collections: http://www.testmy.net/forum/t-1013 ...try a few and see what works best for you.  Just remember to restart after applying changes to the registry.