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I need help with my connection


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I had a Speedstream 5360 modem from sbc but one day stopped working. Now I have tried 3 different routers including a 5360 but i can't get the speed i was getting before (2.6 mbps) bytheway, i have sbc pro.  I am getting about 1.6~1.75.I've checked my computer for viruses, spyware, and adware and nothing came out. I did power cycle the router, i keep getting the same speed. Right now, i am using a 1000HW 2Wire Router. Hopefully, someone might be able to help me.

:::.. Download Stats ..:::

Download Connection is:: 1737 Kbps about 1.74 Mbps (tested with 2992 kB)

Download Speed is:: 212 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/09/07 - 8:54pm

Bottom Line:: 30X faster than 56K 1MB Download in 4.83 sec

Tested from a 2992 kB file and took 14.109 seconds to complete

Download Diagnosis:: May need help : running at only 77.82 % of your hosts average (pacbell.net)

D-Validation Link:: https://testmy.net/stats/id-F2SI9QONL

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 [!]

I have a Intel Pentium 4 CPU 3.20GHz 991MB RAM

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Do you... ?

"To achieve the best performance out of your computer I suggest doing these following:

Cleaning up cache, cookies and history: Daily

Disk Cleanup: Daily

Defragmenting: Bi-weekly

http://www.testmy.net/forum/t-4257

Try reading in there.

And have you tried tweaking your connection?

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:::.. Download Stats ..:::

Download Connection is:: 1676 Kbps about 1.68 Mbps (tested with 7458 kB)

Download Speed is:: 205 kB/s

Tested From:: http://72.36.156.118

Test Time:: 2006/09/08 - 6:21am

Bottom Line:: 29X faster than 56K 1MB Download in 5 sec

Tested from a 7458 kB file and took 36.452 seconds to complete

Download Diagnosis:: May need help : running at only 75.09 % of your hosts average (pacbell.net)

D-Validation Link:: https://testmy.net/stats/id-AH0B7LQO1

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6 [!]

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Is this it?

DSL Connection Details

DSL Line (Wire Pair): Line 1 (inner pair)

Protocol: G.DMT

Downstream Rate: 1984 kbps

Upstream Rate: 512 kbps

Channel: Fast

Current Noise Margin: 17.0 dB (Downstream), 16.0 dB (Upstream)

Current Attenuation: 30.3 dB (Downstream), 23.0 dB (Upstream)

Current Output Power: 9.6 dB (Downstream), 5.8 dB (Upstream)

DSLAM Vendor Information: Country: {F} Vendor: {ALCB} Specific: {0}

PVC Info: 0/35

Internet Connection Details

Connection Type: PPPoE

Subnet Mask: 255.255.255.255

Domain:

Maximum Transmission Unit (MTU): 1492

Gateway Ping: Successful

DNS Communication: Successful

Configuration Server Post: Successful

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I don't know about you edddy30, but if I was paying for 3.0 and all I could get was bairly over 1.5. They would either be getting a different modem, resetting it, or lowering my bill to reflect the 1.5 speeds and the lower price. Including all the time I had been paying for 3.0 and getting 1.5. Sorry, I just hate getting burned.  :angry4:

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Back to speed. I used the self support tool http://help.sbcglobal.net/article.php?item=3910

Through this tool i was able to talk to a technician, and he fixed my problem. I hope this helps other people that are having the same problem.

:::.. Download Stats ..:::

Download Connection is:: 2494 Kbps about 2.49 Mbps (tested with 2992 kB)

Download Speed is:: 304 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/09/10 - 8:39am

Bottom Line:: 43X faster than 56K 1MB Download in 3.37 sec

Tested from a 2992 kB file and took 9.828 seconds to complete

Download Diagnosis:: Looks Great : 11.59 % faster than the average for host (pacbell.net)

D-Validation Link:: https://testmy.net/stats/id-WL9V4IH5Q

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 [!]

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