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remote assistance never works


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you have to forward port 3380 like swimmer said. the westell 327w has a very good firewall and will not let anything in unless you tell it too.

i can do that. it kinda makes sense cus the only time i wa able to make it work was when i was just playing around and troubleshooting. i decided to try and use remote assistance on my laptop using my desktop and 2 different windows live accounts and it worked. i figured it was something internal.

I was trying to remote assist my sister at howard who installed some spyware on her laptop. lol but anyway do u think its me, or her. the university might have a firewall, but i kno howard doesnt for p2p. i have encountered this problem also when trying to help friends who all have verizon's wetell modems or gatewats so hopefully howard doesnt have a firewall on it.  but anyway i will get back to u and let u kno if it works.

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