My 6000 took a dump for no reason! Still have power light, but that's it...

[Devolt]

Was downloading a large file during the 3-6am period the night before last, and came in to check on it only to see dismal speeds (under 1kb), so I figured I'd power-cycle it. When I plugged it back in, only the power light came on, and nothing else. Since then I've tried to power-cycle it numerous times to no avail. I only get the power-light, and nothing else. Any ideas before I waste a few hours with support???

[granpa]

I have had 2 DW7000's that did the same thing. Luckily I was under warranty and they were replaced within 5 days. Looks like time to get another modem, preferably a clear used DW7000.

[justinlay]

I have had 2 DW7000's that did the same thing. Luckily I was under warranty and they were replaced within 5 days. Looks like time to get another modem, preferably a clear used DW7000.

It almost sounds like he hit the FAP? I never did own a dw6000 nor the 7000, so granpa could be right

[tommie gorman]

I never hit it either.(FAP) But I never heard of it being that low before. Not "1" kb.

[granpa]

When I plugged it back in, only the power light came on, and nothing else. Since then I've tried to power-cycle it numerous times to no avail. I only get the power-light, and nothing else.

This is what I based the problem on and not the downloading that occurred earlier. Both modems went bad and I did call tech and they had me try to get into the modem through the command prompt window and nothing. Can't remember the script used.