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Ahhhh is it the one thats also a VOIP modem? for your phone?

edit: well I assume you have the Arris internet/voip modem for time warner cable

Anyway back on subject...you want to renew as in get a new IP address? and are you behind a router?

Ahhhh is it the one thats also a VOIP modem? for your phone?

edit: well I assume you have the Arris internet/voip modem for time warner cable

Anyway back on subject...you want to renew as in get a new IP address? and are you behind a router?

Yes, I'm behind a router

From what I know, unless you have a static IP, then there system leases them, sometimes by holding the reset button on the modem you'll get a new IP, otherwise you'll have to call. They will change them periodically otherwise.

Yes, I'm behind a router

Since your behind a router..if you have other computers..log into your router..and change the mac address to one of your other computers...save the settings...power cycle both router and modem and you should have a new IP

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