amfifoy76 Posted October 30, 2008 CID Share Posted October 30, 2008 please help anyone. i cant seem to understand if this (attached file untitled.jpg) is a virus or just a system/program crash. it prompts everytime the pc is on (once at a time). if i shut down the pc and turn it on again the error will prompt again just once, then i just click on "cancel" and "dont send" button. what could be the cause of this popup error and what should i do to fix the problem. i am using windows xp pro sp2, spybot 1.6, and AVG 8 free anti virus. my firewall is always off (windows firewall). i also attached a screenshot of the running processes and the outcome. please see attached files. any help will be highly appreciated. thanks in advance. Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 30, 2008 CID Share Posted October 30, 2008 Have you run a virus and anti-spyware scan yet? Quote Link to comment Share on other sites More sharing options...
coolbuster2007 Posted October 30, 2008 CID Share Posted October 30, 2008 what did you do before that occured? have you tried System Restore? Quote Link to comment Share on other sites More sharing options...
iced98lx Posted October 30, 2008 CID Share Posted October 30, 2008 looks like soundcard drivers to me. Quote Link to comment Share on other sites More sharing options...
coolbuster2007 Posted October 30, 2008 CID Share Posted October 30, 2008 i remember now. i once got the same problem when i installed a media player, try to uninstall that avi player and observe what will happen. if the error isnt fixed then try to take a closer look at wscntfy.exe Quote Link to comment Share on other sites More sharing options...
amfifoy76 Posted October 31, 2008 Author CID Share Posted October 31, 2008 thanks to all of you. i already did the following but the problem still occur - used system restore - re-install the sound card driver - complete system scan for virus, spyware etc. using avg 8, spybot 1.6, hijackthis (nothing found) - uninstall the media player i got the problem 3 days ago. please give me more advice to resolve the problem. please see attached files Quote Link to comment Share on other sites More sharing options...
vern Posted October 31, 2008 CID Share Posted October 31, 2008 You may want to do a scan of your hard drive for bad sectors. I had a problem with seemingly random GHP errors and it turned out my HD was going bad. It caused parts of the window's registry to become corrupted. Quote Link to comment Share on other sites More sharing options...
coolbuster2007 Posted October 31, 2008 CID Share Posted October 31, 2008 thanks to all of you. i already did the following but the problem still occur - used system restore - re-install the sound card driver - complete system scan for virus, spyware etc. using avg 8, spybot 1.6, hijackthis (nothing found) - uninstall the media player i got the problem 3 days ago. please give me more advice to resolve the problem. please see attached files please post a HijackThis Log Quote Link to comment Share on other sites More sharing options...
amfifoy76 Posted November 1, 2008 Author CID Share Posted November 1, 2008 i tried the following but still the problem occurs evertime i boot my pc: - run a free online malware/virus using kaspersky (nothing found) - downloading and installing hotfixes from microsoft (wont work, same error appears) - google search for possible solutions (too many confusing methods, have tried 5 different ways but still wont work) someone told me that this generic host process svchost.exe etc etc problems ony occur in windows xp, is this true?thanks for all the help. more power. attached is my hijackthis log file Quote Link to comment Share on other sites More sharing options...
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