rsp34434 Posted November 8, 2008 CID Share Posted November 8, 2008 I just switched from Starband satellite internet to Centennial myBlue wireless internet. Surfing web pages is alot faster and so far the ping times i have been getting are better but have also been worse. Heres the results from my speed test Your connection is: 170 Kbps or 0.2 Mbps You downloaded at: 21 kB/s You are running: 3 times faster than 56K and can download 1 megabyte in 48.76 second(s) Member Ident: CompID:1882165843740 Test Time:: 2008/11/08 - 8:24am Test Browser and OS info: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.3) Gecko/2008092414 Firefox/3.0.3 Test ID: SNUEY6741 (if this is a screenshot go to testmy.net to see if this is fake) Diagnosis ^info^: May need help : running at only 29.31 % of your hosts average (95.130) This was tested from a 512 kB file and took 24.683 seconds to complete Ive been getting inbetween 1kb/s - 25k/s since i got the new internet. It is wireless but the signal strength is 4/5 bars(havent really taken the time to find where it gets 5/5 bars). All i would like is to beable to download at the speed it says my average is. If anyone can help at all it would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 10, 2008 Author CID Share Posted November 10, 2008 Ok, ive called tech support and talked to them and told them my situation. They told me that my speeds will be a little bit slower when more people are using the cell phone tower. The thing is, I live in an area where there really isnt that many people at all and all day today i was pinging some sites and the whole morning i was getting ping times between 1500ms-6000ms. When people are using their cell phones it shouldnt have This much of an effect on my speeds. A co-worker of mine uses the same thing, peak hours he experience little to no speed loss at all. Anyone have anyway of helping with this situation? Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted November 10, 2008 CID Share Posted November 10, 2008 It would be in your best interest to keep on the tech support at your ISP. Keep us informed as to what happens. Quote Link to comment Share on other sites More sharing options...
coolbuster2007 Posted November 10, 2008 CID Share Posted November 10, 2008 Ok, ive called tech support and talked to them and told them my situation. They told me that my speeds will be a little bit slower when more people are using the cell phone tower. The thing is, I live in an area where there really isnt that many people at all and all day today i was pinging some sites and the whole morning i was getting ping times between 1500ms-6000ms. When people are using their cell phones it shouldnt have This much of an effect on my speeds. A co-worker of mine uses the same thing, peak hours he experience little to no speed loss at all. Anyone have anyway of helping with this situation? try this --> http://www.testmy.net/t-24357 Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 10, 2008 Author CID Share Posted November 10, 2008 I run on a mac so that wont work. Ive been continuing to call tech support and what not. Thing is(im 18), its under my dads name and he doesn't really care much about it as long as loading a page is faster. Im only concerned because its running at 20-40% out of 100%. Im mainly concerned about getting that fixed Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted November 11, 2008 CID Share Posted November 11, 2008 In the case of you running a mac, have you tried changing your DNS servers ? Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 11, 2008 Author CID Share Posted November 11, 2008 Yes and still terrible speeds. Right now, im hitting 1500ms avg ping times. Dead of night, almost no one on the tower or anything like that and im getting extremely crappy ping times. Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted November 11, 2008 CID Share Posted November 11, 2008 Can you ping the wifi station ? Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 12, 2008 Author CID Share Posted November 12, 2008 How do i ping the wifi station? Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted November 12, 2008 CID Share Posted November 12, 2008 Do a trace route to testmy.net, and look for the base station IP address , should be the second one, first one would be your modem, and if you have a router. Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 12, 2008 Author CID Share Posted November 12, 2008 Alright, i pinged the second ip when i did a traceroute and this was the result of the ping test i just took: 15 packets transmitted, 12 packets received, 20% packet loss round-trip min/avg/max/stddev = 682.595/1198.592/2040.641/456.211 ms Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted November 12, 2008 CID Share Posted November 12, 2008 When TCP detects packetloss, it thinks that the network is congested. Network congestion causes TCP to stop all transmission before slowly boosting up again. My thoughts would be it's on the tower side. Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 12, 2008 Author CID Share Posted November 12, 2008 Well, ive talked to my ISP and they said they checked the lines and everything and they said its not there side but they put a trouble ticket in anyways. So im hoping its resolved soon because its not fun having it fast for like an hour then slow the next few. Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 12, 2008 Author CID Share Posted November 12, 2008 Latest ping tests, almost midnight and im the only one on my internet: 15 packets transmitted, 15 packets received, 0% packet loss round-trip min/avg/max/stddev = 2399.692/2902.983/3379.106/284.965 ms Quote Link to comment Share on other sites More sharing options...
justinlay Posted November 12, 2008 CID Share Posted November 12, 2008 Sounds like you just on a busy tower Quote Link to comment Share on other sites More sharing options...
rsp34434 Posted November 12, 2008 Author CID Share Posted November 12, 2008 Hmm well the thing is, the area i live in, theirs probably about 100-150 houses in a 3-4mi radius. Quote Link to comment Share on other sites More sharing options...
akogot Posted December 2, 2008 CID Share Posted December 2, 2008 Can you tell us what WIFI service you have. If so I can look up what problem you have on your tower. Also more then likely you have a tower with one t1 line so MAX speeds are 1.5mbit. average should be 600 with you are less then -90dbm. Quote Link to comment Share on other sites More sharing options...
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