TomBurl Posted October 22, 2009 CID Share Posted October 22, 2009 Wassup testmy.net I was wondering if anyone can help me a little bit cause im getting a bit sad about this now as i am a student and don't (can't afford) a tv so i like to watch online (bbc iplyaer etc.) but my internet is lacking somewhat :/. I am with Virgin Media, the package advertised and my network and sharing centre page both say 54 Mbps AND i have have done all the steps here http://www.testmy.net/t-18907 and a number of things here http://www.testmy.net/t-2097 (internet explorer connections bit, using norton and nothing else, have a windows updates, have run CCleaner (was a step in the first link)). here is my test results: Your connection is: 41 Kbps or 0 Mbps You downloaded at: 5 kB/s You are running: 1 times faster than 56K and can download 1 megabyte in 204.8 second(s) Member Ident:Username:TomBurl Test Time:: 2009/10/22 - 5:04pm Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 (.NET CLR 3.5.30729) Test ID: NBV6R3H04 (if this is a screenshot go to testmy.net to see if this is fake) Diagnosis ^info^: May need help : running at only 1.41 % of your hosts average (co.uk) This was tested from a 97 kB file and took 19.241 seconds to complete Oh and i am using windows vista and firefox =] plz can someone help me lol kind regards, T.Burl Quote Link to comment Share on other sites More sharing options...
TomBurl Posted October 22, 2009 Author CID Share Posted October 22, 2009 sorry just to clarify the test was done after all of the above steps =/ Quote Link to comment Share on other sites More sharing options...
zalternate Posted October 22, 2009 CID Share Posted October 22, 2009 Are you connecting via Ethernet or USB to your modem? Ethernet better. And have you rebooted your modem in the last 30 days? And then also reboot your computer. Quote Link to comment Share on other sites More sharing options...
TomBurl Posted October 22, 2009 Author CID Share Posted October 22, 2009 USB to modem cause there is dividing wall (non load bearing so its thin) and rebooted the computer numerous times today and got the modem less than 30 days ago and his has been rebooted once since installation :] also dunno if this is helpful/useful at all but network and sharing centre says my signal is excellent Quote Link to comment Share on other sites More sharing options...
zalternate Posted October 22, 2009 CID Share Posted October 22, 2009 Have you tried looking for a newer version of the USB drivers for the modem? Maybe you have the name of the modem? And what is your subscribed speed package? 10Mbps. 20 Mbps. 50 Mbps. Since 54Mbps should just be a number that your computer connects to the modem at. You will see it if you hover over the little computers icon in the bottom right of your browser. Quote Link to comment Share on other sites More sharing options...
TomBurl Posted October 22, 2009 Author CID Share Posted October 22, 2009 the modem just says virgin media on the front of it and thats all i think 54(56?) was teh subscribed speed. I think i got confused earlier the modem and the computer are connected via a wireless router (netgear) and an aerial in teh back of the computer. i havent looked for any drivers not sure where to look or what to look for tbh.maybe this will help? Quote Link to comment Share on other sites More sharing options...
JH2688 Posted October 23, 2009 CID Share Posted October 23, 2009 That speed you are looking at is the Transfer speed between your computer and router. It is not your connection speed. I did the same thing when i first got broadband. What is your internet speed suppose to me at(advertise speed)? Quote Link to comment Share on other sites More sharing options...
TomBurl Posted October 23, 2009 Author CID Share Posted October 23, 2009 right ok , its either 10 or 20 Mbps i am not 100% sure which package we went with in the end and not sure of the paperwork location atm lol. but the test still said i was running at 0.1 Mbps regardless of it being 10 or 20 Quote Link to comment Share on other sites More sharing options...
zalternate Posted October 23, 2009 CID Share Posted October 23, 2009 Possibly the 'new' modem has a 'used' power supply cable(with transformer in the plug) and that needs to be replaced. The transformer gets weak, the warmer it gets and yada yada.... To see if the power supply on the modem is the cause, Unplug the power plug for about half an hour and then plug it back in again. Then do a speed test right away. See if any difference. You wouldn't happen to have extra toolbars under that screen capture? Norton , etc. Maybe disable them to see if any difference. Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 23, 2009 CID Share Posted October 23, 2009 This page shows the averages of everyone using co.uk for 30 days. http://www.testmy.net/tools/database/host_stats.php?host=co.uk¬boolean=1 Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted October 23, 2009 CID Share Posted October 23, 2009 using norton and nothing else, Norton itself will kill your speeds. I'd say use Avast or AVG. Both free and much lighter on speeds. Quote Link to comment Share on other sites More sharing options...
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