Need DL speed help on Cox cable service

bent240LV · February 28, 2005

ok i have 5mb service with Cox and these are the speeds i am geting... not good

:::.. Download Stats ..:::

Connection is:: 1159 Kbps about 1.2 Mbps (tested with 579 KB)

Download Speed is:: 141 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 27 19:50:07 PST 2005

Bottom Line:: 21X faster than 56K 1MB download in 7.26 sec

Diagnosis: May need help : running at only 36.95 % of your hosts average (Cox.net)

Validation Link:: https://testmy.net/id-SPTOCL7FQ

:::.. Upload Stats ..:::

Connection is:: 379 Kbps about 0.4 Mbps (tested with 579 KB)

Upload Speed is:: 46 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 27 19:50:59 PST 2005

Bottom Line:: 7X faster than 56K 1MB upload in 22.26 sec

Diagnosis: May need help : running at only 81.51 % of your hosts average (Cox.net)

Validation Link:: https://testmy.net/id-OJ0HF74GV

HERE

TCP options string = 020405b40103030401010402

MTU = 1500

MTU is fully optimized for broadband.

MSS = 1460

Maximum useful data in each packet = 1460, which equals MSS.

Default Receive Window (RWIN) = 624640

RWIN Scaling (RFC1323) = 4 bits (scale factor of

Unscaled Receive Window = 39040

For optimum performance, consider changing RWIN to a multiple of MSS.

Other values for RWIN that might work well with your current MTU/MSS:

513920 (MSS x 44 * scale factor of

256960 (MSS x 44 * scale factor of 4)

128480 (MSS x 44 * scale factor of 2)

64240 (MSS x 44)

risky · February 28, 2005

I have the same service and ISP as you, but I am not sure where you are located. I am in the New England Cox area. I used CableNuts adjuster with VanBuren tweaks for Cable 5000/756 and got results of Down-5317 and Up-733 Good luck

Here you can get the programs and files needed: Cablenut_408 https://testmy.net/forum/index.php?action=dlattach;topic=1013.0;id=64

Vanburens latest cable settings I belive but I may be wrong https://testmy.net/forum/index.php?action=dlattach;topic=1013.0;id=63

bent240LV · February 28, 2005

still no better. is this test any accurate? if i go to http://test.lvcm.com/ that is the only site i can pull the actual speeds im paying for evey other test site is realy bad for me is there a problem?

:::.. Download Stats ..:::

Connection is:: 825 Kbps about 0.8 Mbps (tested with 748 KB)

Download Speed is:: 101 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 27 23:36:34 PST 2005

Bottom Line:: 15X faster than 56K 1MB download in 10.14 sec

Diagnosis: May need help : running at only 26.33 % of your hosts average (cox.net)

Validation Link:: https://testmy.net/id-ET6YDMVKN

risky · February 28, 2005

hmm not too sure, make sure any file transfers are off and read this http://www.testmy.net/topic-2097 and if nothing on there works, might want to call up them cox. GL

VanBuren · February 28, 2005

still no better. is this test any accurate? if i go to http://test.lvcm.com/ that is the only site i can pull the actual speeds im paying for evey other test site is realy bad for me is there a problem?

:::.. Download Stats ..:::

Connection is:: 825 Kbps about 0.8 Mbps (tested with 748 KB)

Download Speed is:: 101 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 27 23:36:34 PST 2005

Bottom Line:: 15X faster than 56K 1MB download in 10.14 sec

Diagnosis: May need help : running at only 26.33 % of your hosts average (Cox.net)

Validation Link:: https://testmy.net/id-ET6YDMVKN

hey bent240LV and welcome to the forum

sounds like you have a problem in your route

go to start-run-cmd

type pathping testmy.net and hit enter

it will take a while to complete, when its done right click choose all and hit enter

paste all in a new post

VanBuren

bent240LV · February 28, 2005

thanks for the welcome and the advice! here are the stats

Microsoft Windows XP [Version 5.1.2600]

C:Documents and SettingsShari Aidukas>pathping testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

0 DG3PQ221 [68.108.43.84]

1 10.218.56.1

2 24-234-1-157.ptp.lvcm.net [24.234.1.157]

3 24-234-6-49.ptp.lvcm.net [24.234.6.49]

4 24-234-6-33.ptp.lvcm.net [24.234.6.33]

5 24-234-6-2.ptp.lvcm.net [24.234.6.2]

6 lvxxbbrc01-pos0101.rd.lv.cox.net [68.1.0.84]

7 paltbbrj01-pos010000.r2.pt.cox.net [68.1.0.95]

8 68.105.31.18

9 so-0-0-0.mpr4.pao1.us.above.net [64.125.27.82]

10 so-6-1-0.mpr4.sjc2.us.above.net [64.125.29.126]

11 so-2-2-0.cr1.dfw2.us.above.net [64.125.29.46]

12 64.124.79.77.theplanet.com [64.124.79.77]

13 dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.127.29]

14 dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

15 gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

16 6.67-19-36.reverse.theplanet.com [67.19.36.6]

Computing statistics for 400 seconds...

Source to Here This Node/Link

Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

0 DG3PQ221 [68.108.43.84]

0/ 100 = 0% |

1 --- 100/ 100 =100% 100/ 100 =100% 10.218.56.1

0/ 100 = 0% |

2 10ms 0/ 100 = 0% 0/ 100 = 0% 24-234-1-157.ptp.lvcm.net [24.234.

1.157]

0/ 100 = 0% |

3 8ms 0/ 100 = 0% 0/ 100 = 0% 24-234-6-49.ptp.lvcm.net [24.234.6

.49]

0/ 100 = 0% |

4 9ms 1/ 100 = 1% 1/ 100 = 1% 24-234-6-33.ptp.lvcm.net [24.234.6

.33]

0/ 100 = 0% |

5 11ms 1/ 100 = 1% 1/ 100 = 1% 24-234-6-2.ptp.lvcm.net [24.234.6.

2]

0/ 100 = 0% |

6 8ms 0/ 100 = 0% 0/ 100 = 0% lvxxbbrc01-pos0101.rd.lv.cox.net [

68.1.0.84]

0/ 100 = 0% |

7 30ms 0/ 100 = 0% 0/ 100 = 0% paltbbrj01-pos010000.r2.pt.cox.net

[68.1.0.95]

0/ 100 = 0% |

8 --- 100/ 100 =100% 100/ 100 =100% 68.105.31.18

0/ 100 = 0% |

9 31ms 0/ 100 = 0% 0/ 100 = 0% so-0-0-0.mpr4.pao1.us.above.net [6

4.125.27.82]

0/ 100 = 0% |

10 31ms 0/ 100 = 0% 0/ 100 = 0% so-6-1-0.mpr4.sjc2.us.above.net [6

4.125.29.126]

0/ 100 = 0% |

11 77ms 0/ 100 = 0% 0/ 100 = 0% so-2-2-0.cr1.dfw2.us.above.net [64

.125.29.46]

0/ 100 = 0% |

12 76ms 0/ 100 = 0% 0/ 100 = 0% 64.124.79.77.theplanet.com [64.124

.79.77]

0/ 100 = 0% |

13 --- 100/ 100 =100% 100/ 100 =100% dist-vlan31.dsr3-1.dllstx3.theplan

et.com [70.85.127.29]

0/ 100 = 0% |

14 --- 100/ 100 =100% 100/ 100 =100% dist-vlan41.dsr2-1.dllstx4.theplan

et.com [70.85.127.83]

0/ 100 = 0% |

15 86ms 0/ 100 = 0% 0/ 100 = 0% gig1-0-1.tp-car9-1.dllstx4.theplan

et.com [67.18.116.69]

0/ 100 = 0% |

16 83ms 0/ 100 = 0% 0/ 100 = 0% 6.67-19-36.reverse.theplanet.com [

67.19.36.6]

Trace complete.

bent240LV · February 28, 2005

also got this for ya

Microsoft Windows XP [Version 5.1.2600]

C:Documents and SettingsShari Aidukas>tracert testmy.net

Tracing route to testmy.net [67.19.36.6]

over a maximum of 30 hops:

1 7 ms 8 ms 20 ms 10.218.56.1

2 8 ms 7 ms 12 ms 24-234-1-157.ptp.lvcm.net [24.234.1.157]

3 9 ms 9 ms 8 ms 24-234-6-49.ptp.lvcm.net [24.234.6.49]

4 7 ms 7 ms 7 ms 24-234-6-25.ptp.lvcm.net [24.234.6.25]

5 7 ms 7 ms 28 ms 24-234-6-6.ptp.lvcm.net [24.234.6.6]

6 6 ms 10 ms 8 ms lvxxbbrc01-pos0101.rd.lv.cox.net [68.1.0.84]

7 27 ms 28 ms 29 ms paltbbrj01-pos010000.r2.pt.cox.net [68.1.0.95]

8 42 ms 39 ms 31 ms 68.105.31.18

9 29 ms 30 ms 30 ms so-0-0-0.mpr4.pao1.us.above.net [64.125.27.82]

10 32 ms 31 ms 27 ms so-6-1-0.mpr4.sjc2.us.above.net [64.125.29.126]

11 73 ms 75 ms 72 ms so-2-2-0.cr1.dfw2.us.above.net [64.125.29.46]

12 74 ms 75 ms 75 ms 64.124.79.77.theplanet.com [64.124.79.77]

13 74 ms 75 ms 78 ms dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.

127.30]

14 84 ms 78 ms 78 ms dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85

.127.91]

15 81 ms 109 ms 85 ms gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.

116.69]

16 82 ms 91 ms 86 ms 6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

VanBuren · February 28, 2005

make a new speedtest against testmy.net use the 2992KB file downstream and 1496 KB test upstream

also test speed here, choose the server closest to you

http://e2epi.internet2.edu/ndt/ndt-server-list.html

if you connect via USB to your modem, then change to ethernet

VanBuren

bent240LV · February 28, 2005

here you go:

TCP/Web100 Network Diagnostic Tool v5.3.3a

click START to begin

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done

running 10s outbound test (client to server) . . . . . 479.73Kb/s

running 10s inbound test (server to client) . . . . . . 1.58Mb/s

Your PC is connected to a Cable/DSL modem

Information: Other network traffic is congesting the link

click START to re-test

:::.. Download Stats ..:::

Connection is:: 826 Kbps about 0.8 Mbps (tested with 2992 KB)

Download Speed is:: 101 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Feb 28 13:19:14 PST 2005

Bottom Line:: 15X faster than 56K 1MB download in 10.14 sec

Diagnosis: May need help : running at only 26.37 % of your hosts average (cox.net)

Validation Link:: https://testmy.net/id-9J74CI6NY

:::.. Upload Stats ..:::

Connection is:: 384 Kbps about 0.4 Mbps (tested with 1496 KB)

Upload Speed is:: 47 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Feb 28 13:21:06 PST 2005

Bottom Line:: 7X faster than 56K 1MB upload in 21.79 sec

Diagnosis: May need help : running at only 82.94 % of your hosts average (cox.net)

Validation Link:: https://testmy.net/id-1P6RQ2793

VanBuren · February 28, 2005

sign up here http://www.dslreports.com/tools

its free

make a linequality test

"Line Packet Loss Testing

Packet loss tests on your line, including identification of any problem routers en-route to you.."

when you get result, copy whole URL adress and paste it here

VanBuren

bent240LV · February 28, 2005

oh yeah and my modem is connected via ethernet thanks for all the help guys

bent240LV · March 1, 2005

ok here are my test results http://www.dslreports.com/quality/nil/1668663

bent240LV · March 1, 2005

are these normal? i dont have a problem with the upload speed becasue cox only rates it at 384 but my dl speeds are pretty bad.

VanBuren · March 1, 2005

are these normal? i dont have a problem with the upload speed becasue Cox only rates it at 384 but my dl speeds are pretty bad.

that linequality test looks good on your end, i suggest to open cablenut adjuster and click delete cablenut tweaks and click save to registry and reboot

now make a new speed and tweaktest

VanBuren

March 1, 2005

Those latency's are pretty **** high for Cox. My friend has Cox and he gets somewhere around the advertised speeds and his latency on those tests are usually like 60 or so. My ISP is basically the same as Cox, and I also get low latency. If you ask me it looks like Cox is overloaded in your area or some error on their end. I don't think you going to be able to do anything about it. That's just what I think though

bent240LV · March 1, 2005

im currently using one of your cable nut setting van, and i think that kind of helped a bit.

bent240LV · March 2, 2005

hey van i did some reading and did some tests that were recomended and i cam up with this. Could this be a prob?

xs1 · March 2, 2005

hey van i did some reading and did some tests that were recomended and i cam up with this. Could this be a prob?

- [00000001] Intel® PRO/100 VE Network Connection (FAILED)

That means your NIC card ( the thing your cord plugs into to give you internet) Failed. You should look into getting another one. That is a deffinate problem for speed.

bent240LV · March 2, 2005

even though it only failed one test? i thought that maybe somethign was wrong with that particular server.

VanBuren · March 2, 2005

im currently using one of your cable nut setting van, and i think that kind of helped a bit. what kind of cablenut sertting shoudl i use. also should i give Cox a call and tell them that it is slow. I will tell them that there are a lot of puases

delete the tweaks as suggested in my previous post, its not a matter of tweaks

update all drivers and firmware for your router

VanBuren

bent240LV · March 2, 2005

i already did that. oh well i guess ill just live with it

VanBuren · March 2, 2005

i already did that. oh well i guess ill just live with it

call your ISP and complain, use default settings, so they know what settings your PC have

VanBuren

bent240LV · March 3, 2005

yeah somethinng is realy wrong i am at a friends house and he has the slower service than i do and look waht he gets

:::.. Download Stats ..:::

Connection is:: 3690 Kbps about 3.7 Mbps (tested with 2992 KB)

Download Speed is:: 450 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Thu Mar 3 01:28:45 PST 2005

Bottom Line:: 66X faster than 56K 1MB download in 2.28 sec

Diagnosis: Looks Great : 17.89 % faster than the average for host (cox.net)

Validation Link:: https://testmy.net/id-TRBICSU9Z

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Need DL speed help on Cox cable service

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