GTW Posted August 4, 2010 CID Share Posted August 4, 2010 Hi I have been testing here for weeks because I think my speeds are not what I have been paying for .I have road runner with Time Warner in Columbia SC and they have been charging me $69.00 extra with the highest package on RR with turbo boost and Digital Phone .After changing modems twice with no change they claim it is right on the money but I think it off because they are mixing up MPS for download and KPS for upload to make it look like they are offering some great speed boost.They use to use 10megs down and 5 megs up and all the test sites reflect then but now everything has gone the other way and I am confused .When I test here sometimes it claims my DL is awesome but it always claims my upload stinks and states I am at 80% below of the normal RR in the country. I got them coming out again Thursday 5th and I need to help with the battle or know if I am totally on off my rocker . Time Warner site is listed this way: Road Runner Speed Levels with Turbo Speed Boost 10 Mbps down 512 Kbps up MY Computer is Windows 7 Ultimate 64 bit Asus p5q Pro Intel E8400 dual chip 2 wd 500gigs in raid 0 8 gigs of rams Anterous PCI either net controller Net Gear WGT624 router (tested with and without no change) scientific atlanta modem 2203c I have reinstalled windows 7 twice and cleaned everything with antvirus and spyware cleaners with no change Testmynet DL 12108kbs or 1478kb/s UP 442kps or 54kb/s Speakeasy Test Atlanta Server Last Result: Download Speed: 15842 kbps (1980.3 KB/sec transfer rate) Upload Speed: 491 kbps (61.4 KB/sec transfer rate) I tried to list everything I can think let me know if other info is need GTW Upload tested again :::.. Upload Stats ..::: Upload Connection is:: 442 Kbps about 0.4 Mbps (tested with 748 kB) Upload Speed is:: 54 kB/s Tested From:: https://testmy.net/ (Main) Test Time:: 2010-08-04 00:15:47 GMT Bottom Line:: 8X faster than 56K 1MB Upload in 18.96 sec Tested from a 748 kB file and took 13.868 seconds to complete Upload Diagnosis:: May need help : You are only running at 73% of your hosts average (rr.com) U-Validation Link:: https://testmy.net/stats/id-GZJOCL0MB User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2. Gecko/20100722 Firefox/3.6.8 [!] Download tested again :::.. Download Stats ..::: Download Connection is:: 12203 Kbps about 12.2 Mbps (tested with 12288 kB) Download Speed is:: 1490 kB/s Tested From:: https://testmy.net/ (Main) Test Time:: 2010-08-04 00:18:09 GMT Bottom Line:: 213X faster than 56K 1MB Download in 0.69 sec Tested from a 12288 kB file and took 8.249 seconds to complete Download Diagnosis:: Holy Cow!: You are running at 202% of your hosts average (rr.com) D-Validation Link:: https://testmy.net/stats/id-CMJU92D4Q User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2. Gecko/20100722 Firefox/3.6.8 [!] Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted August 4, 2010 CID Share Posted August 4, 2010 Hi , My first thought are the possible network traffic in georgia , it is insane , so if your going there first , you'll get slowed down by all means. Can you do a tracrt to testmy.net and post it ? Second , the ISP will always and ONLY test within there local network , as they cannot guarantee anything past this. Please also keep in mind that some other speed tests will show you running higher then you actually are , so that you smile and come back for more of that good fast feeling. The ISP tech might check the drop and local port , as well as the integrity of the two. Chances are they have over loaded a node , although they'll never admit to it. Quote Link to comment Share on other sites More sharing options...
GTW Posted August 4, 2010 Author CID Share Posted August 4, 2010 Hi , My first thought are the possible network traffic in georgia , it is insane , so if your going there first , you'll get slowed down by all means. Can you do a tracrt to testmy.net and post it ? Second , the ISP will always and ONLY test within there local network , as they cannot guarantee anything past this. Please also keep in mind that some other speed tests will show you running higher then you actually are , so that you smile and come back for more of that good fast feeling. The ISP tech might check the drop and local port , as well as the integrity of the two. Chances are they have over loaded a node , although they'll never admit to it. Microsoft Windows [Version 6.1.7600] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\OKBYME>tracert www.testmynet Tracing route to www.testmynet [208.68.139.89] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 8 ms 19 ms 8 ms 10.196.128.1 3 8 ms 7 ms 8 ms cpe-024-031-201-001.sc.res.rr.com [24.31.201.1] 4 21 ms 19 ms 21 ms xe-7-0-0.rlghncpop-rtr1.southeast.rr.com [24.93. 64.40] 5 28 ms 32 ms 28 ms ae-3-0.cr0.dca10.tbone.rr.com [66.109.6.80] 6 29 ms 27 ms 31 ms ae-2-0.pr0.dca10.tbone.rr.com [66.109.6.169] 7 29 ms 32 ms 32 ms te1-2-0d0.cir1.ashburn-va.us.xo.net [216.156.116 .9] 8 40 ms 42 ms 40 ms vb2002.rar3.nyc-ny.us.xo.net [207.88.13.74] 9 40 ms 39 ms 44 ms ae0d0.mcr1.cambridge-ma.us.xo.net [216.156.0.26] 10 40 ms 41 ms 41 ms 216.55.4.22 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. C:\Users\OKBYME> Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted August 4, 2010 CID Share Posted August 4, 2010 Well I see they have you going to ney york sicy , then masseschutses <<<< geeze i always despised writing that state , I wonder who decided the name.......before heading off to the big pipe , this is not helping you any. Consider using opendns , this might help a little, maybe, from time to time lol But until something changes , you'll take this route of maybe of around 2000-3000 miles out of the way before heading anywhere. Nothing that can be done about that. Maybe do a few more tracrts and see if the results are the same ? or did you already Quote Link to comment Share on other sites More sharing options...
GTW Posted August 4, 2010 Author CID Share Posted August 4, 2010 Well I see they have you going to ney york sicy , then masseschutses <<<< geeze i always despised writing that state , I wonder who decided the name.......before heading off to the big pipe , this is not helping you any. Consider using opendns , this might help a little, maybe, from time to time lol But until something changes , you'll take this route of maybe of around 2000-3000 miles out of the way before heading anywhere. Nothing that can be done about that. Maybe do a few more tracrts and see if the results are the same ? or did you already So I guessing by what your are saying that my speeds are not right for what is being advertised or is it just the test here that is killing me because of the route it takes . Quote Link to comment Share on other sites More sharing options...
zalternate Posted August 4, 2010 CID Share Posted August 4, 2010 (edited) Redo your tracert. You forgot the '.' in the testmy.net address. That IP is to twcdns.fastsearch.net DNS hijacking sucks!!!!!!! The other flash based sites do not account for 'turbo boost' or 'speed boost'. they will show the final speed, including the boost. So you pick a larger file(50MB) here to test with and you get an accurate speed test. The 'sustained speed' is the number that you want to find out from RR. So you know the difference between the boost speed and what is the sustained speed. And for how many MB's the boost lasts, before you get throttled back. But your upload shows OK for .5Mbps up(512Kbps) and your download on two of your tests is showing the power boost. Edit: Heres a free bandwidth monitor. You can watch on the graph as the boost ends during your larger speed test here. And you will be able to see the boost speed and then the sustained speed. http://download.cnet.com/Bandwidth-Monitor/3000-2085_4-10521410.html?tag=mncol Edited August 4, 2010 by zalternate Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted August 4, 2010 CID Share Posted August 4, 2010 you know zalt i looked at the IP twice , and thought something , but it didnt register , good catch !!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
zalternate Posted August 4, 2010 CID Share Posted August 4, 2010 you know zalt i looked at the IP twice , and thought something , but it didnt register , good catch !!!!!!!!!! Like they say, "DNS hijacking is breaking the Internet". When I do the tracert without the '.' in testmy.net I get an error. I am using OpenDns, but my ISP Telus also does not hack DNS lookups. Quote Link to comment Share on other sites More sharing options...
GTW Posted August 4, 2010 Author CID Share Posted August 4, 2010 Like they say, "DNS hijacking is breaking the Internet". When I do the tracert without the '.' in testmy.net I get an error. I am using OpenDns, but my ISP Telus also does not hack DNS lookups. (Redo your tracert. You forgot the '.' in the testmy.net address.) I don't understand how to retest to the address but if sounds like I don't need to .I guess I was just confused about the reading being so low on the upload side. Going by what has been stated I am fine and can cancel my appointment cause all they will do is give another one of those UBEE modems which I think is worst .I would go buy my own and have it here if I knew I could get a good one by Thursday that allows the digital phone too. So I going to just go on with other projects and stop the investigating . Thanks for the help you guys have been great BYE THE WAY since chatting here there is now a BUG on my screen and I can't kill it !!!!!!!!! LOL Quote Link to comment Share on other sites More sharing options...
zalternate Posted August 4, 2010 CID Share Posted August 4, 2010 (edited) Just do, tracert 74.54.226.166 (Copy and paste it in). That is testmy.net IP address. Then we can see if RoadRunner have any bottlenecks in their system. The crap modems that some ISP's give to users to connect is shameful. One thing is to find out if RR has a better modem that is not advertised. My ISP advertises the Gigaset(combo DSL modem and router). It's kinda junky with the ISP's own firmware on it. I, like others, asked and got the Thomson Speedtouch. Since I had issues with the Gigaset. And I now also have a generic world firmware on the SpeedTouch, so I can see my line stats. Edited August 4, 2010 by zalternate Quote Link to comment Share on other sites More sharing options...
GTW Posted August 4, 2010 Author CID Share Posted August 4, 2010 Just do, tracert 74.54.226.166 (Copy and paste it in). That is testmy.net IP address. Then we can see if RoadRunner have any bottlenecks in their system. The crap modems that some ISP's give to users to connect is shameful. One thing is to find out if RR has a better modem that is not advertised. My ISP advertises the Gigaset(combo DSL modem and router). It's kinda junky with the ISP's own firmware on it. I, like others, asked and got the Thomson Speedtouch. Since I had issues with the Gigaset. And I now also have a generic world firmware on the SpeedTouch, so I can see my line stats. Microsoft Windows [Version 6.1.7600] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\OKBYME>tracert 74.54.226.166 Tracing route to a6.e2.364a.static.theplanet.com [74.54.226.166] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 8 ms 9 ms 11 ms 10.196.128.1 3 12 ms 9 ms 9 ms cpe-024-031-201-005.sc.res.rr.com [24.31.201.5] 4 11 ms 11 ms 12 ms ge-3-0-0.chrlncpop-rtr1.southeast.rr.com [24.93. 64.62] 5 19 ms 17 ms 15 ms ae-3-0.cr0.atl20.tbone.rr.com [66.109.6.82] 6 27 ms 17 ms 17 ms ae-0-0.pr0.atl20.tbone.rr.com [66.109.6.171] 7 19 ms 16 ms 23 ms TenGigabitEthernet9-2.ar1.ATL2.gblx.net [64.212. 108.69] 8 36 ms 36 ms 39 ms The-Planet.TenGigabitEthernet2-3.ar2.HOU1.gblx.n et [64.214.196.58] 9 36 ms 36 ms 36 ms et5-4.ibr03.dllstx3.theplanet.com [70.87.253.49] 10 35 ms 37 ms 37 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18] 11 * * * Request timed out. 12 37 ms 38 ms 37 ms te1-2.car06.dllstx6.theplanet.com [70.87.254.182 ] 13 35 ms 35 ms 36 ms a6.e2.364a.static.theplanet.com [74.54.226.166] Trace complete. C:\Users\OKBYME> Quote Link to comment Share on other sites More sharing options...
zalternate Posted August 4, 2010 CID Share Posted August 4, 2010 Microsoft Windows [Version 6.1.7600] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\OKBYME>tracert 74.54.226.166 Tracing route to a6.e2.364a.static.theplanet.com [74.54.226.166] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 8 ms 9 ms 11 ms 10.196.128.1 3 12 ms 9 ms 9 ms cpe-024-031-201-005.sc.res.rr.com [24.31.201.5] 4 11 ms 11 ms 12 ms ge-3-0-0.chrlncpop-rtr1.southeast.rr.com [24.93. 64.62] 5 19 ms 17 ms 15 ms ae-3-0.cr0.atl20.tbone.rr.com [66.109.6.82] 6 27 ms 17 ms 17 ms ae-0-0.pr0.atl20.tbone.rr.com [66.109.6.171] 7 19 ms 16 ms 23 ms TenGigabitEthernet9-2.ar1.ATL2.gblx.net [64.212. 108.69] 8 36 ms 36 ms 39 ms The-Planet.TenGigabitEthernet2-3.ar2.HOU1.gblx.n et [64.214.196.58] 9 36 ms 36 ms 36 ms et5-4.ibr03.dllstx3.theplanet.com [70.87.253.49] 10 35 ms 37 ms 37 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18] 11 * * * Request timed out. 12 37 ms 38 ms 37 ms te1-2.car06.dllstx6.theplanet.com [70.87.254.182 ] 13 35 ms 35 ms 36 ms a6.e2.364a.static.theplanet.com [74.54.226.166] Trace complete. C:\Users\OKBYME> Nice. Quote Link to comment Share on other sites More sharing options...
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