What to believe

[GeoffC]

testmy.net tests at download 2.1 Mbps

 

zen speedtest tests at download 18-19 Mbps

bt wholesale tests at download 24-25 Mbps

which.co.uk tests at download 18.5 Mbps

speedtest.net tests at download 18.1 Mbps

 

 

Router data throughput 19.4 Mbps

 

tests on laptop via wifi .... all within 5 minutes of each other with a further testmy.net result of : 11.1 Mbps

 

Odd - 'til today I'd always judged testmy.net as being the reliable test bed , and yet it's strangely out on its own

amongst these " benchmark " testers ..

 

Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0

 

warmly Geoff

[Pgoodwin1]

Read all the tabs here: https://testmy.net/legit-speed-test.php       -    the results you have posted are not "benchmarks" for Internet performance. 

 

 

 

[Sean]

To rule out Wi-Fi or interference being the culprit, I suggest trying with network cable.  Speedtest.net does a pretty good job at ironing out all the dips in a speed test which can make an erratic Wi-Fi connection look about as good as a wired connection. 

 

Most Internet provider provided speed tests are powered by Ookla, i.e. Speedtest.net in disguise.  The usual tale-tale sign is the word 'Ookla' mentioned somewhere in the speed test screen, such as the following example in Pulse8's speed test:

 

[GeoffC]

ht tub - ton ebyaM

On 22/07/2016 at 2:09 PM, Pgoodwin1 said:

 

 

 

May be not , but the ISP will only accept their own tests !

[GeoffC]

testmy.net's just tested at 14.5 Mbps .

[Pgoodwin1]

43 minutes ago, GeoffC said:

ht tub - ton ebyaM

May be not , but the ISP will only accept their own tests !

That's the sad part about virtually all ISPs. If you think you'r not getting your money's worth, you have to build a case using a logical package of info; and be persistent. They may not like hearing you say TestMy's real results show otherwise, but usually after a second or third call, they'll put someone a little more knowledgeable on your problem.

 

if they test your connection and tell you that you're connected with good speed, they'll usually say something like "that's all we're reaponsible for". That's not true. Even though they may be leasing bandwidth on someone else's lines and equipment, they are responsible for ensuring that their customers can use the Internet at the speeds they're advertising, unless their agreement with you says it's only the local connect speed they're promising you - check their fine print.

[GeoffC]

17 hours ago, Pgoodwin1 said:

That's the sad part about virtually all ISPs. If you think you'r not getting your money's worth, you have to build a case using a logical package of info; and be persistent. They may not like hearing you say TestMy's real results show otherwise, but usually after a second or third call, they'll put someone a little more knowledgeable on your problem.

 

if they test your connection and tell you that you're connected with good speed, they'll usually say something like "that's all we're reaponsible for". That's not true. Even though they may be leasing bandwidth on someone else's lines and equipment, they are responsible for ensuring that their customers can use the Internet at the speeds they're advertising, unless their agreement with you says it's only the local connect speed they're promising you - check their fine print.

 

 

But the obvious snag is they will look at the values by BT Wholesale and if those values agree or are in the same league as others' then that's where their argument will hinge irrespective of what testmy.net figures give .

 

Sadly we need a definitive test that all would agree on - unlikely I guess .

 

Thanks for your patience .