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Sean

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Sean last won the day on October 18

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About Sean

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  1. I'm surprised there is such a difference between running the speed test in a browser and stand alone. It seems to suggest there is something else on the PC affecting the speed, such as your antivirus software. Some antivirus products automatically install browser plug-ins, so this can also have an impact. When you get a chance, try uninstalling your antivirus software temporarily and run some tests. This will at least rule out whether the Antivirus software is the culprit. I've seen significant drop-offs in speed with both Kaspersky and McAfee, particularly on older PCs.
  2. After watching various videos on SpaceX's Starlink Internet service and beta tests, I came across an interesting customer video unboxing and testing their Starlink dish setup, i.e. SpaceX's Public "Better Than Nothing" beta for Starlink. The customer runs a few speed tests on both Fast and TestMy.net and shows their speed test history. Although they had Multithread enabled, their test results page shows the linear download tests further down, which are just as impressive hitting the 80s. It'll be interesting to see how well Starlink holds up with contention as
  3. From what I can see, the issue does not appear to be with your router and line to the ISP. Going by your PingPlotter graph, the packet loss does not start until the 10th hop. This clearly indicates a peering issue at their end as the last IP address before drops packets is an internal IP address, i.e. 172.16.x.x is a private address range and the next IP address showing the massive packet loss is on the public Internet. When you try Speedtest.net, try some other servers in a few different states to see if it still maxes out your connection. It is very likely that it and many ot
  4. That's a good find as I was unaware of Chrome having this feature. From checking here, Chrome does not have this enabled by default, so will download over a single thread until the hidden setting is enabled. I checked a few sites and it appears that only some allow multiple connections. For example, with the setting enabled, the Leaseweb test files still only download over a single connection: With the GIMP software download, Chrome ran it over three connections:
  5. From checking the CenturyLink speed test page, they are using the speedtestcustom domain in an iframe, which is hosted by Ookla. The Ookla website and its custom embedded offerings are all multithread tests: As a second example you can show, you can download a test file from a hosting provider. Most hosting providers offer test files, such as the following example: https://mirror.leaseweb.com/speedtest/
  6. That's correct - A single streaming TV is the equivalent of one thread (one TCP connection). Two streaming devices would be two threads (two TCP connections). Your off-peak performance should be very close to your subscribed speed with a single thread, ideally with a flat throughput from start to finish, like the following example: Before complaining to your ISP, you will need to connect only the computer you are testing with to the router, e.g. turn off its Wi-Fi or disconnect all devices from it an disconnect any other Ethernet connection. Connect your computer with a
  7. That is quite likely the case. With wireless networks, the tower you connect to is shared with many customers. The tower itself is very likely microwave fed off another highsite tower that also feeds towers in other regions. The means that main tower is potentially serving several hundred or thousand customers. Let's say it has a Gigabit link and there are currently 1000 simultaneous downloads/streams across all its subscribers, this gives an average of 1Mbps per individual download. If you start a multithread download and it makes 10 parallel connections, then technically eac
  8. The default test is a linear test. Basically it downloads a known block size from the chosen server and calculates the speed based on the time it took. This is just like using a stopwatch to time how long it takes to download a file and using a calculator to calculate the throughput. E.g. if a 10MB file takes 20 seconds, then 10 / 20 * 8 = 4Mbps. TestMy will also return 4Mbps if the 10MB block took 20 seconds to complete. A real world analogy would be like drawing water from a tap with a hose. Based on how long it takes to fill a bucket, you can work out the flow rate. E.g.
  9. There are two options: Option 1 - Mesh Wi-Fi kit (simple to set up, but requires connecting one unit to their router) If the Grocery store is OK with connecting a unit to their router, get a 2 piece Mesh Wi-Fi kit (e.g. Tenda Nova MW6-2) and connect the main Mesh Wi-Fi box to a LAN port of their router. Follow the steps in the Mesh Wi-Fi kit user guide to configure it. Then plug in the second unit in your flat. You should now have a good strong Wi-Fi signal throughout your flat. Option 2 - Get a WISP router and a mesh Wi-Fi router (Nothing needs to be connected
  10. It appears that Invision (the software that runs this forum) has moved this into the hover window. If you hover your mouse over an avatar, it will show a green circle if the user is online and what thread they're viewing: Some forum software such as Discourse has removed this feature altogether. For example, any forum running that runs on Discourse doesn't have a Who's Online list either, at least not without a plug-in.
  11. Welcome aboard Try running the Firefox portable version to see if there is any difference. This will help determine whether the issue is with your main Firefox installation as Firefox portable runs completely independent of it. https://portableapps.com/apps/internet/firefox_portable Try also running TestMy with Multithread on. Ookla's speed test runs all tests in multithread mode, unless you select single connection mode.
  12. The first few hops of your Trace Routes appear to rule out the connection between your router and the ISP, so it does not appear to be an issue with your home network, router or its link. Besides the excessive ping times, your ISP appears to have very high packet loss going by the number of individual stars. Three stars in a row just means the gateway at that hop does not respond to ping requests, so you can ignore those. For comparison, these are trace routes to 1.1.1.1 and 72.30.35.10 from my end, which is over a 4G cellular connection: Try a "ping -n 1
  13. Trying running a continuous ping on a PC in the background as you stream the TV as follows: Right-click the Start button and click either "Command Prompt" or "Windows PowerShell". Type this command: ping -t 8.8.8.8 The next time the buffering issue starts, have a look at the PC to see whether there are any "Request timed out" lines. If there are two or more in a row, this is a good that your Internet connection dropped. If however the "Request timed out" lines are intermittent (e.g. 2 or more per screen-full), there likely indicates high packet loss on your con
  14. Which type of Internet service do you use and how are you connected with the router? With wireless Internet providers including cellular networks, the latency will usually increase as the traffic load increases, particularly if you are near the edge of reception. With satellite Internet based services (HughesNet, Tooway, etc.), it physically takes around 300ms just for the signal to reach the geostationary orbit and back and again in the return direction, i.e. around 600ms total additional latency. This is the reason overseas telephone calls relayed over satellite had a noticeabl
  15. It appears that the Cloudflare 1.1.1.1 App now works on the Three network as I no longer need to use DNS over HTTPS to get online while connected. In fact, it appears that WARP+ now blocks DNS over HTTPS while it is connected. For example, if Firefox has network.trr.mode set to 2 or 3, there is no connectivity while WARP+ is connected. Unfortunately, it looks like either Three has tweaked its traffic shaping or Cloudflare's WARP+ servers are facing congestion. Traffic is now only intermittently prioritised while the WARP+ is connected. For example, at the moment, here is a 50MB
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