Zanild Posted January 30, 2018 CID Report Share Posted January 30, 2018 Help! I have had Hughes net since October. The service has been really bad. Dropping connection and slow. Wireless connection a joke while sitting 10 feet from the Modem. My daughter won't even use her tablet anymore connected to wireless. Customer service has been torture. HOURS on the phone with them and getting nowhere!! They have sent 3 techs out...days and weeks are going by customer service always giving me the run around....the corporate office doesn't answer the phone...I got so tired I got internet through Cable One. Hughes has this list of protocol they have to go through for me to able to cancel service "without" being charged an enormous cancellation fee ($500 or $600). These guys make me want to jump off a bridge! The techs that come out tell them...everything is hooked up the way it's supposed to be but my service is slow and inconsistent. Not good enough for them. I am not satisfied with their service, that should be enough but obviously they are desperate and corrupt thieves. Somebody PLEASE give me some advice. How do I end this nightmare once and for all?? I did a speed test for the last 6 hours. I am not sure how to read it...can I attach it here? Will this work... https://testmy.net/compID/23130954733370 Quote Link to comment Share on other sites More sharing options...
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