Jump to content
matman

Hello from Matman, yet another Hughesnet vic...., I mean customer!

Recommended Posts

I'm not gonna bore you'all with the same ole problems I'm getting with the service. But when I was averaging below 1Mb download speed, I felt they were not holding

up their end of the agreement, (contract). I WAS doing alot of my work at home until I purchased a home in the country about 2 miles from town and  realized the only

2 options for internet service was the phone company and Hughesnet. I tried the phone company and for 2 months I didn't get a signal at all!  Finally, a technician found

a problem out in the pedestal on the corner of the a county road and a small highway where I live. But, after getting a signal and setting everything up, it was extremely too

slow. I had nightmares of the dial up days.. Anyone remember that?  eeewww!  So, I decided Hughesnet HAD to be better than that. Well, now I've had them for approx the

one year mark and it's not a whole lot better. Like one gentleman posted, late at night, I can get a fair speed, 6 - 8 Mbs.   But, as I still see the commercial on TV all the time

guaranteeing 25Mbs speed anywhere, I still feel they are not holding up their end of the agreement, (contract). Did I sign a contract?  I don't remember physically signing

a contract. Must be a 'given' when you call to order.  When it gets far too slow for me, I always call and start talking about dropping my end of the agreement due to the speed

and they do something on their end and my speed suddenly shoots up quite a bit. At least I am able to watch a video without constant buffering until the next day and it's

usually back to the norm.. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
Speed Test Version 15.9
© 2018 TestMy Net LLC - TestMy.net - Terms & Privacy