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Lisa DiGiorgioNatali


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Hello Lisa,


Your information seem partial, so lets try to figure out few things.

Games on your phone: Do you have iPhone or Android device?

Are you connected to Data (3G/4G/LTE) or Wifi?


If you are at home and connected to wifi, is your wifi actually connected with "No internet"? you might have a routing issue. If other devices work fine in your home network but not your phone, try "forgetting network" on your phone and reconnecting and re-entering the password.


Hope this starts you in the right direction.




Also. Welcome to TMN!

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