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Avast Free AV warning in Event Viewer


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I posted this on the Avast forum:


This keeps showing up in my Event Viewer even after I clean it:

"Name resolution for the name ip-info.ff.avast.com timed out after none of the
configured DNS servers responded."

I want to know what DNS server Avast is trying to use.


After being ask some questions about Avast version,Other AV & Malware programs, & OS.

This was the answer I got:


First, be sure to get rid of all remnants of Spybot..!!
-> https://support.avast.com/en-ww/article/11/

1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

PS: Regarding Avast & Malwarebytes, see: https://support.malwarebytes.com/hc/en-us/articles/360051090194-Issues-running-other-security-applications-and-Malwarebytes-for-Windows


Note nowhere was my question about the DNS server Avast was trying to use answered.

I wanted to know why Avast was attempting to "Phone Home".

I have all the send information & the like turned off in Avast.


In doing some Searching I found this similar URL.

Either click on it or copy & paste it.


You will get some information about your location & other things.

So it appears Avast is sending information home.


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