rebrecs Posted February 24, 2023 CID Share Posted February 24, 2023 Out with Suddenlink and in with Optimum. So far, so good. But can they keep it up? I surely hope so. I first found out Optimum was my new ISP ( was Suddenlink) when charges from somebody I did not recognize started hitting my bank. I told the bank that I had never heard of Optimum and please stop paying them until I can figure it out. Fortunately I did figure it out before my internet was cut off -- Has anyone other than myself noticed any improvement ? I certainly have. I have TestMy results dating back to 2019 that show the network speeds are still about the same. But, my experiences dealing with them- the service and support departments created when the companies merged have been remarkably improved. I had planned to cut and run when the first viable alternative became available. Now, I'm gonna stay, and give these new guys a chance. Quote Link to comment Share on other sites More sharing options...
xs1 Posted March 1, 2023 CID Share Posted March 1, 2023 interestingly enough, your results still show suddenlink, lol Quote Link to comment Share on other sites More sharing options...
rebrecs Posted March 14, 2023 Author CID Share Posted March 14, 2023 On 3/1/2023 at 3:57 AM, xs1 said: interestingly enough, your results still show suddenlink, lol Either somebody hardcoded a field somewhere - (hah hah) or the relationship between the new and the old is .... complicated<?> xs1 1 Quote Link to comment Share on other sites More sharing options...
xs1 Posted March 18, 2023 CID Share Posted March 18, 2023 On 3/14/2023 at 3:54 PM, rebrecs said: Either somebody hardcoded a field somewhere - (hah hah) or the relationship between the new and the old is .... complicated<?> It's always complicated.. 🙄 Quote Link to comment Share on other sites More sharing options...
cholla Posted May 28, 2023 CID Share Posted May 28, 2023 Same for me. Suddenlink sold out to Optimum. Everything is the same as far as I can tell. The TestMy speedtests show suddenlink. I got above my paid speed for Dallas but much slower to Australia. One thing I find odd about the switch: The email address stays @suddenlink.net Optimum says this is correct. I believe it should have became @optimum.net . (My email address is not [email protected] I do not know where a email would go if sent there. But not to me.) Quote Link to comment Share on other sites More sharing options...
cholla Posted June 1, 2023 CID Share Posted June 1, 2023 Just to see what it would detect I tested with my Opera browser set to VPN (Asia). Instead of Suddenlink the results show Oprea Mini. The test still does not show Optimum. I believe this is caused by Optimum not doing all the cleanup they should for the change from Suddenlink. I usually do not test with the VPN on because it is always slower. Quote Link to comment Share on other sites More sharing options...
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