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please help running at about 25%


gr8coaster329

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i have verizon dsl that is running very slow can someone please help. i am using a westell versalink 327W dsl modem/router on windows xp sp2 with one computer connected by ethernet and one wirelessly

here are the test specifications:

:::.. Download Stats ..:::

Connection is:: 651 Kbps about 0.7 Mbps (tested with 579 kB)

Download Speed is:: 79 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Apr 10 22:22:39 EDT 2005

Bottom Line:: 12X faster than 56K 1MB download in 12.96 sec

Diagnosis: May need help : running at only 25.71 % of your hosts average (verizon.net)

Validation Link:: https://testmy.net/stats/id-ZSQV89FTU

:::.. Upload Stats ..:::

Connection is:: 119 Kbps about 0.1 Mbps (tested with 97 kB)

Upload Speed is:: 15 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Apr 10 22:23:23 EDT 2005

Bottom Line:: 2X faster than 56K 1MB upload in 68.27 sec

Diagnosis: May need help : running at only 30.43 % of your hosts average (verizon.net)

Validation Link:: https://testmy.net/stats/id-A6IGZT2PD

verizon advertises download rates of 3.0Mbs/sec

the autocheck program gave me this log

Log created by AutoCheck.bat on Sun 04/10/2005

Pinging testmy.net [67.19.36.6] with 32 bytes of data:

Reply from 67.19.36.6: bytes=32 time=123ms TTL=51

Reply from 67.19.36.6: bytes=32 time=123ms TTL=51

Reply from 67.19.36.6: bytes=32 time=124ms TTL=50

Reply from 67.19.36.6: bytes=32 time=124ms TTL=51

Ping statistics for 67.19.36.6:

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Guest helloimtim

Sorry all. I have to disagree with you on this one. That is forsure not a tweak issue or fix. He has either a bad connection or some major major virus issues.

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Just to throw in my 2cents.  When I called verizon today about upgrading to the faster 3.0 Mbps, they checked what I have now and said that the .7Mpbs was what they were offering when I signed up a year or so ago.  They have upgraded it to 3Mpbs and said I should see the diference in a day or two depending on the backlog of people getting upgraded.  So you might want to give verizon a call in addition to the advice you get from the helpful folks here on the forum.

Bob

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