mreardon Posted June 13, 2005 CID Share Posted June 13, 2005 I just got Direcway and read some of your guys's posts about getting signal strengths of above 60 and was amazed. During any sort of cloudy day, the internet drops out. Do you have any suggestions? Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted June 13, 2005 CID Share Posted June 13, 2005 Yeah...I got a suggestion....get on the phone and have them come and fix it!!!! Welcome to the forum mreardon...and in the case of Dway.....the squeaky wheel gets the grease...if ya know what I mean..be polite...but persistent. Quote Link to comment Share on other sites More sharing options...
mreardon Posted June 13, 2005 Author CID Share Posted June 13, 2005 yes, after about 3 hours of calling them (not joking), they said that someone would be out to fix it. I was messing with it myself and found the registration and one of the tech support guys in India suggested that I try a different frequency. He gave me a list of them and only one worked better (1070). I was getting signals of over 80 during storms, but he wouldnt let me connect with that freqency because he said that he couldn't??? Anyone know anything about this? Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted June 13, 2005 CID Share Posted June 13, 2005 yes, after about 3 hours of calling them (not joking), they said that someone would be out to fix it. Quote Link to comment Share on other sites More sharing options...
mreardon Posted June 13, 2005 Author CID Share Posted June 13, 2005 1290freq 30mps 2/3veterbi the good one is 1070 10 3/4 Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted June 13, 2005 CID Share Posted June 13, 2005 Well...I only see 1290mhz listed on AMC3.....however ...it doesn't have a 1070mhz....sat mex 5 does.....so look at the chart and see if you can determine the Sat... Galaxy 11 (91 Quote Link to comment Share on other sites More sharing options...
mreardon Posted June 14, 2005 Author CID Share Posted June 14, 2005 its the amc3, but i can manually enter the 1070, but it is a vertical connection???? Quote Link to comment Share on other sites More sharing options...
turner7205 Posted June 14, 2005 CID Share Posted June 14, 2005 IM just curios what your speeds are as of now? Please let me know what the status is of your repair. Quote Link to comment Share on other sites More sharing options...
mreardon Posted June 14, 2005 Author CID Share Posted June 14, 2005 My speeds right now are 0. Everything is broken and I am back to using AOL dial-up to check email and post here. Also, direcway cancelled our email accont through them and returns all emails sent to that accont!!! Well, on a happier note... Thanks for the replies! This is a really great forum! Quote Link to comment Share on other sites More sharing options...
Slower Posted June 15, 2005 CID Share Posted June 15, 2005 My DW6000 modem is on SM5 1070 and for the past year or so has always worked well. I have a beta 7700 here on a different SM5 freq that works well also on the same consumer dish. 70 to 80 signal on both. mreardon, it might be a pointing problem. Are you sure it's AMC3? Quote Link to comment Share on other sites More sharing options...
mreardon Posted June 15, 2005 Author CID Share Posted June 15, 2005 When I go to enter the satellite parameters manually is says 87 West (or East or something like that). 87 matched up on Aggr3's list as AMC3. Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted June 15, 2005 CID Share Posted June 15, 2005 mreardon ..if you go to your system control center...192.168.0.1...and then system info....it'll tell you all the parameters...Longitude: 117 West ...is what mine is... Quote Link to comment Share on other sites More sharing options...
mreardon Posted June 15, 2005 Author CID Share Posted June 15, 2005 I still think that it is the AMC3. 192.168.0.1 System Info Satellite Transmit Path: Satellite Outroute: Primary Longitude: 87 West Receive Frequency: 1290.0 MHz Receive Symbol Rate: 30 Msps Receive Polarization: Horizontal Transmit Polarization: Horizontal 22KHz Tone: Off Router Address: 66.82.27.14 Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted June 15, 2005 CID Share Posted June 15, 2005 I still think that it is the AMC3. 192.168.0.1 System Info Satellite Transmit Path: Satellite Outroute: Primary Longitude: 87 West Receive Frequency: 1290.0 MHz Receive Symbol Rate: 30 Msps Receive Polarization: Horizontal Transmit Polarization: Horizontal 22KHz Tone: Off Router Address: 66.82.27.14 You are correct....it is.. Quote Link to comment Share on other sites More sharing options...
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