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Thank you for writing,

The current rr speeds are up to 5mbit download and up to 586kb upload depending on your system. We do offer a premium service of up to 8mbit download speed for residential customers. If you have further questions please give us a call at 1-866-892-7869.

Thank you,

586 eh? Why am I only getting 384?

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Thank you for writing,

The current rr speeds are up to 5mbit download and up to 586kb upload depending on your system. We do offer a premium service of up to 8mbit download speed for residential customers. If you have further questions please give us a call at 1-866-892-7869.

Thank you,

586 eh? Why am I only getting 384?

Sounds like a home business package.  Advertised speeds are 5/586 and sometimes 5/768, often with a static IP.  Residential package advertised speeds are still 5/384.

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