Jump to content

Upgraded to 6Mbs but not seeing more than 4.9Mbs


Recommended Posts

Comcast told me i'am now at the 6mbs level in the Philadelphia suburbs. So far I haven't got beyond 4.9mbs down. The Comcast tech came out switched the SB4100 with a SB4101. I had ask him to give me a SB5100 but he said they were out of those. I still haven't pasted the 4.9mbs level but the upload improved from 374 to 703. The tech said it could be a weak signal problem. My modem downstream SNR is 37dB...PL -1dBmv. The upstream PL is 50dBmv. Comcast is sending out another tech to verify the signal strength in a few days. Comcast has already dropped a new cable & installed a new amp in the pedestal then switched to a new splitter. I think I'll buy a SB5100 from BestBuy...when the tech comes i'll let him try that modem to see if this is really a modem issue. I've tweaked  RWIN ..MTU with different variations but nothing gets me into the middle 5 to 6mbs range. They said the cap is at 6.6mbs.

Any input would be welcomed    :cool:

Link to comment
Share on other sites

  • 4 weeks later...
Guest kamil234

I have the same exact problem in the Fort Lauderdale area.  I cant help you but i can tell you that your not alone.  But i have the sb5100 modem and I am running on the 8Mbps connection and I can't get past 4.9 either.

i got a 10mb connection and i got 9450Kbps the most...also runnin on a motorola sb5100

Link to comment
Share on other sites

  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...