nismo1k Posted September 14, 2005 CID Share Posted September 14, 2005 Sup All... I have no connection to internet, and it's been freaking 5 days now, and they have not fix the problem yet. 5 days ealier, I called and replaced the modem, which I brought (SBV5120). After that no connection, they say it's error in the account, which does not allow them to add this modem to my account, have to fix in the database or something... They first told me min. 48 hrs to max 72 hrs. then they say wait another 48 hrs and they credit my account for whole month...then today I called, they don't know exactly when it will be fixed... so I said nicely, can it be fix by this week? oh yea...definitely by this week, but don't know exactly, someone will definitely call you when it's ready. I never thought changing the modem, could be this difficult. man....anyone had this problem also? Quote Link to comment Share on other sites More sharing options...
netmasta Posted September 15, 2005 CID Share Posted September 15, 2005 I haven't. But make sure that they give you that credit to your account. You should'nt be paying for something you're not getting.. Quote Link to comment Share on other sites More sharing options...
pitbull481 Posted September 15, 2005 CID Share Posted September 15, 2005 for those five days you can get credited for no internet Quote Link to comment Share on other sites More sharing options...
netmasta Posted September 15, 2005 CID Share Posted September 15, 2005 They first told me min. 48 hrs to max 72 hrs. then they say wait another 48 hrs and they credit my account for whole month...then today I called, they don't know exactly when it will be fixed... for those five days you can get credited for no internet Quote Link to comment Share on other sites More sharing options...
Hollywoodx954x Posted September 16, 2005 CID Share Posted September 16, 2005 just cancel comcast. its horrible. Quote Link to comment Share on other sites More sharing options...
Nos7667 Posted September 16, 2005 CID Share Posted September 16, 2005 Prolly has something to do with the fact he is using wireless. I have never had any problems with comcast when registering modems. They registerd mine up and running in 1 minutes. So i dont know why you are saying comcast sucks. Quote Link to comment Share on other sites More sharing options...
nismo1k Posted September 17, 2005 Author CID Share Posted September 17, 2005 after 7 days, I called Comcast again.... after all the talking........................................... ................................. he told me that SBV5120 is not supported Quote Link to comment Share on other sites More sharing options...
nismo1k Posted September 24, 2005 Author CID Share Posted September 24, 2005 update.... just got my bill couple days ago, and comcast has gave me credit for full month. and 19.99 for next 6 mo. now I back online, but it's still little crappy. up and down, not consistent.... but, at least im back online..... Quote Link to comment Share on other sites More sharing options...
pitbull481 Posted September 24, 2005 CID Share Posted September 24, 2005 update.... just got my bill couple days ago, and Comcast has gave me credit for full month. and 19.99 for next 6 mo. now I back online, but it's still little crappy. up and down, not consistent.... but, at least im back online..... nice to here you got credited Quote Link to comment Share on other sites More sharing options...
W Thomas Posted October 1, 2005 CID Share Posted October 1, 2005 update.... just got my bill couple days ago, and Comcast has gave me credit for full month. Quote Link to comment Share on other sites More sharing options...
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