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FromPlanetBob

DW7000 Installation & Problems with Web Acceleration

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Okay, my DW7000 Professional (.98M Dish/2W Transmitter/$999) system is in along side my still working DW4000 system.  Now I'm having the same slow browsing issue that many have seen.  I've tracked the problem down to what seems to be their web acceleration.  Multiple things alerted me to this, I was able to FTP from my webservers VERY FAST SPEEDS!, I was able to remotely connect via windows remote desktop to one of my webservers.  I went to http://www.WhatIsMyIP.com, a VERY simple web page and the page would not display it's self, but the title bar would change rapidly to the title indicated in the HTML code and you could right click on the page and choose show source and you could see the webpage source right there.  So basically everything else on the internet worked, except web pages.

I called technical support, got transfered to level 2.  They said someone would call me back in 3 to 5 buisness days, I said BullsS**T, let me talk to a supervisor.  I got put on hold, the 2nd level technician came back and said they could call the NOC and have the web acceleration turned off on my account.  I waited while they did that, the tech came back and I again asked for a supervisor - while waiting for a supervisor, my DW7000 reset it's self (presumably turning off web acceleration).  The supervisor was an idiot.

BUT, when they turned off my web acceleration, My Internet WORKS FINE!

ITS FAST!

Here's the stats on my DW4000 System:

:::.. Download Stats ..:::

Connection is:: 565 Kbps about 0.6 Mbps (tested with 1496 kB)

Download Speed is:: 69 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed Oct 05 2005 16:07:43 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 10X faster than 56K 1MB download in 14.84 sec

Diagnosis: May need help : running at only 68.32 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-4ZJGM6IBF

:::.. Upload Stats ..:::

Connection is:: 30 Kbps about 0 Mbps (tested with 579 kB)

Upload Speed is:: 4 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed Oct 05 2005 16:20:54 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 1X faster than 56K 1MB upload in 256 sec

Diagnosis: May need help : running at only 65.22 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-G86RTKUBZ

DW7000 (with Web Acceleration ON)

:::.. Download Stats ..:::

Connection is:: 2280 Kbps about 2.3 Mbps (tested with 1496 kB)

Download Speed is:: 278 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed Oct 5 16:37:59 EDT 2005

Bottom Line:: 41X faster than 56K 1MB download in 3.68 sec

Diagnosis: Awesome! 20% + : 175.7 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-USK6IWMJG

:::.. Upload Stats ..:::

Connection is:: 255 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 31 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Wed Oct 5 16:44:18 EDT 2005

Bottom Line:: 5X faster than 56K 1MB upload in 33.03 sec

Diagnosis: Awesome! 20% + : 454.35 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-6N75COZ1Y

DW7000 (with Web Acceleration OFF)

:::.. Download Stats ..:::

Connection is:: 1541 Kbps about 1.5 Mbps (tested with 1496 kB)

Download Speed is:: 188 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Wed Oct 5 17:04:21 EDT 2005

Bottom Line:: 28X faster than 56K 1MB download in 5.45 sec

Diagnosis: Awesome! 20% + : 86.34 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-27GRT4N09

:::.. Upload Stats ..:::

Connection is:: 263 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 32 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Wed Oct 5 17:11:02 EDT 2005

Bottom Line:: 5X faster than 56K 1MB upload in 32 sec

Diagnosis: Awesome! 20% + : 471.74 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-MQY65GKT0

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Why do you want Web Acceleration off if you get faster speeds with it?

Because their web accelerator proxy server was broken - besides, web acceleration adds latency to a connection and degrades images.  Not what I want.

You also assume I'm all about download speed, when in truth, I upgraded for a higher upload speed.

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