john6267 Posted October 10, 2005 CID Share Posted October 10, 2005 I canceled my 6000 just before the 30 days was up. I then ordered the 7000 off ebay. I decided to do the install myself, just change the reciever and modem. I called the guy that sold me the system and he walked me through the commission process. His only concern was he thought that the dish needed to point to another sattelite than the one the 6000 was pointed to. Well I didn't adjust the dish and It still commissioned fine. The problem that I am having is the uploads are the still sh!!TTYY 30k. I am supposedly on the proffesional plan 1m dn, 200 up. I am getting the 1 meg just not the upload speeds. Is it possible I need to direct my dish to another sattelite? Last thing I want to do is call direcway, especially since I changed the system myself. Thanks, John Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted October 10, 2005 CID Share Posted October 10, 2005 The DW7000 can be commissioned on any satellite, however, It needs to be on IA8. Quote Link to comment Share on other sites More sharing options...
john6267 Posted October 10, 2005 Author CID Share Posted October 10, 2005 Then I guess I need to bite the bullet and get a pro out. Damn, I thought I saved myself a few bucks. Anybody hear no how to do it?? Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted October 10, 2005 CID Share Posted October 10, 2005 well, what you would need to do is first of all figure out where to point the dish. (find out where the bird you're supposed to be using is, find out where you are, then use one of the sites that offers calcs on where you would need to point. some astronomy sites offer this. or google for it.) then you need to get in touch with dw to get them to decomission and recomission the modem i guess. don't know if they will make a stink due to the fact that you would be doing the point yourself etc. etc. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted October 10, 2005 CID Share Posted October 10, 2005 Or you can ask these guys too http://www.dslreports.com/forum/sat Usually Dway will make a stink about you pointing it yourself. Quote Link to comment Share on other sites More sharing options...
john6267 Posted October 10, 2005 Author CID Share Posted October 10, 2005 I've got my longitude and lattitude, and the sattelite is 89w. Now what? I am an idiot! Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted October 10, 2005 CID Share Posted October 10, 2005 well, the reason that i can understand they make a stink is that as opposed to a normal sat tv where all you do is receive on a dw you are actually transmitting back to the satellite. you transmit at 2 watts. that means with the signal strength over distance function it is mere milliwatts or fractions thereof once it reaches the bird. this is why grounding the system is so important. imagine you get a buildup of static electricity in the dish, or even worse a lightning strike on an improperly grounded dish. this could cause a discharge in the waveguide on the transmitter, causing a sudden spike in power levels. granted, a shortlived one, but a spike nonetheless. seeing as a geostationary bird is impossible to repair, and costly to put in place, the thought of someone firing a spike at the bird and causing one of the receiver signal amps to fry is something that raises the owners and operators hackles. i dont't know what the liability issues are like, as i have not seen the contract wi8th dw and the clauses therein concerning letting only qual'd personnel handle any adjustments, but imagine the bill for partially frying a bird. Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted October 10, 2005 CID Share Posted October 10, 2005 http://satellitetv.digitalinsurrection.com/dishpointing.php Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted October 10, 2005 CID Share Posted October 10, 2005 Thats why the FCC requires a professional to install/point a 2way satellite dish. However, since he is on 89W, the proper satellite for DW7000, he needs to check the grounding, and it might need to be reaimed. Although a lot of DW7000 owners are reporting similar problems. Some kind of problem on their end. Quote Link to comment Share on other sites More sharing options...
john6267 Posted October 10, 2005 Author CID Share Posted October 10, 2005 Ghostmaster, thanks for that site you gave me. It seems that all the 6000's installed in the last few months were pointed to the ia8 sattelite. I have a cross poll of 64, so don't think its an alignment issue. It might just be dway. Thanks for everyones help, this is a great site. Quote Link to comment Share on other sites More sharing options...
sixkidsrob Posted October 29, 2005 CID Share Posted October 29, 2005 I am a certified dway installer. Non the less I despise dway! They use terms like "up to" and "blazing fast". Truth being I gave up on selling dways last year because no matter what you do for the customer the service stinks. As for the 7000, I did a mobil install for Ground Control which their mobile can use a dway, and the stats still were terrible. 31kbps up! It was pointed to IA8 - it's not the the satellite it's the network. Everyone on this forum looks at upstreams and downstreams, but a the most critical factor is the CRI Contention Rate Index. It's all shared bandwidth: DSL, cable and satellite. How many other users are sharing the streams with you is the real question. Here is the rub. Dway subsidizes the price of the equipment, they take about $700 to $800 loss on the equipment every time they light up a customer. So they break the "law of economics" now they have to break the "law of phisics" by increasing the CRI to an level that is far beyond the normal CRI for well performing system. If you want a system to perform like a DSL or cable modem you have to put the right piece of equipment on the ground and manage the network correctly. You can write me [email protected] if you want some straight answers. :::.. Download Stats ..::: Connection is:: 1490 Kbps about 1.5 Mbps (tested with 2992 kB) Download Speed is:: 182 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Sat Oct 29 09:45:31 CDT 2005 Bottom Line:: 27X faster than 56K 1MB download in 5.63 sec Diagnosis: May need help : running at only 76.33 % of your hosts average (wctc.net) Validation Link:: https://testmy.net/stats/id-R75HLSTQJ :::.. Upload Stats ..::: Connection is:: 236 Kbps about 0.2 Mbps (tested with 579 kB) Upload Speed is:: 29 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Sat Oct 29 09:46:25 CDT 2005 Bottom Line:: 4X faster than 56K 1MB upload in 35.31 sec Diagnosis: Looks Great : 1.72 % faster than the average for host (wctc.net) Validation Link:: https://testmy.net/stats/id-8OVKPJ1R5 Quote Link to comment Share on other sites More sharing options...
moisheh Posted November 17, 2005 CID Share Posted November 17, 2005 resopalarb: Where do I find IA8 on the didgital insurrection link? I can only see TV satellites. Thanks Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted November 17, 2005 CID Share Posted November 17, 2005 mh. my bad. i guess it doesn't offer it, nor does it offer a manual input of sat position. however, there are so many sat position calculators out there, you should be able to goole for and find one that suits your needs. i'll give it a quick wirl. edit. there you are. kind of inaccurate input clicking your location on the map but it should help find the bird. http://www.lyngsat.com/tracker/ia8.html this site has the same tracker for a bunch of birds as far as i can tell. Quote Link to comment Share on other sites More sharing options...
fikester Posted November 19, 2005 CID Share Posted November 19, 2005 I recently ordered an upgrade DW7000, have not received it yet.....nothing was ever mentioned about a re-point no where. From what I understand at this point its just a matter of swapping the modems along with turning the proxy off. Quote Link to comment Share on other sites More sharing options...
dwells248 Posted November 20, 2005 CID Share Posted November 20, 2005 I recently upgraded to a 7000 and did not have to re-point. I am currently on G3C. I am also getting 1 meg down and about 150k up on the pro plan. It is working much better than my 6000 on the same bird, so I'm not sure I'd agree that if a 7000 is not pointed to IA8 it works like a 6000. Quote Link to comment Share on other sites More sharing options...
fikester Posted November 20, 2005 CID Share Posted November 20, 2005 That makes more sense, as the upgrade is in the processor itself of the 7000, IA8 is not a new bird in the sky. Direcway does mention not all customers are eligible for a "self install", so I'm sure some do need a re-point which is most likely how this was started. Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted November 20, 2005 CID Share Posted November 20, 2005 I think I need somewhat of a repoint. I'm getting a 37 signal right now (I was getting 55 with the 6000) with clear skys. I know that anything over 30 is fine, but when it rains, there's no way that I'll still have a signal. Quote Link to comment Share on other sites More sharing options...
fikester Posted December 2, 2005 CID Share Posted December 2, 2005 Re-point not required for my DW7000....never touched the sat. just swapped the modem.(self install) Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted December 2, 2005 CID Share Posted December 2, 2005 The DW7000 can be commissioned on any satellite, however, It needs to be on IA8. Quote Link to comment Share on other sites More sharing options...
fikester Posted December 2, 2005 CID Share Posted December 2, 2005 So far download speeds are no better just the uploads, web browsing no different. Quote Link to comment Share on other sites More sharing options...
JimPrice Posted December 2, 2005 CID Share Posted December 2, 2005 Grounding the 7000 dish should not be relative to download speed, although if you live in an area with frequent lightning storms I wouldn't recommend skipping the grounding process. Although static buildup due to a non-grounded dish could play havoc in one form or another, it's not going to fry a satellite transponder either. The idea that FCC regulations prevent an end user from doing a self install or re-point is a debate that's been raging for quite awhile. Quote Link to comment Share on other sites More sharing options...
JimPrice Posted December 2, 2005 CID Share Posted December 2, 2005 Figured I should at least post some speed tests to back up my previous post. Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted December 2, 2005 CID Share Posted December 2, 2005 looks good. now twist the dish to your previous untweaked signal level and post a comparison. Quote Link to comment Share on other sites More sharing options...
fikester Posted December 2, 2005 CID Share Posted December 2, 2005 Figured I should at least post some speed tests to back up my previous post. Quote Link to comment Share on other sites More sharing options...
JimPrice Posted December 2, 2005 CID Share Posted December 2, 2005 fikester : Actually, I disagree with ME too. (but only about the "gotta be on IA8" thing.) My info was a little outdated on that. Otherwise, I still agree with everything else I posted earlier. resopalrabotnick: Why would I do that??? Quote Link to comment Share on other sites More sharing options...
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