rvjimmy Posted November 16, 2005 CID Share Posted November 16, 2005 i just purchase a surfboard sb5120 modem when i connect it to the cable all the light came on ok because i have a modem before when i click on internet explorer it take me to the comcast screen this happen before with a old modem i have and they advised me that my modem just need to be syncronized the give me some info like a proxy number and a port number to register the modem again does any one know the instruction how to register a modem without the comcast cd when i click on the thing that say download it gave me a page cannot displayed screen Quote Link to comment Share on other sites More sharing options...
rammolo Posted November 16, 2005 CID Share Posted November 16, 2005 I have the same modem, usually you just have to follow on screen instructions Quote Link to comment Share on other sites More sharing options...
organ_shifter Posted November 16, 2005 CID Share Posted November 16, 2005 I found this for you, but I will continue to search. Read the pic. Quote Link to comment Share on other sites More sharing options...
CableTech01 Posted November 16, 2005 CID Share Posted November 16, 2005 just call comcast and talk to tech support and they can force the modem in for you. Quote Link to comment Share on other sites More sharing options...
rvjimmy Posted November 16, 2005 Author CID Share Posted November 16, 2005 i'm at work and my cell is dead i dont have a home charger so i'm hoping to print it and take it home Quote Link to comment Share on other sites More sharing options...
CableTech01 Posted November 16, 2005 CID Share Posted November 16, 2005 well you are going to have to call comcast anyways to give them the mac address of your modem Quote Link to comment Share on other sites More sharing options...
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