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jmr1234

Screen is blank when i log in

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I have a laptop. Hp Pavilion. has sum sort of virus in it. every time i login there is no desktop icons or nething. there is just the background. i cant use the recovery disk because the internal cd drive is broke so i have an external cd drive. but u cant use the recovery disks from that. laptop is not under warranty. just need to know what i can do do get the icons and stuff back on i have tried using safe mode and all that. didnt work. any info is aprreciated.

                                                                          Thanks JMR

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get a set of startup disks for whichever OS you have [assuming you have a floppy drive, if not-get an external floppy drive], to get past the blank desktop & do a 'restore system' or 'use last known good config' options....if all fails,do what i do &  take the easy road---->  fdisk c:/  ;) ;)

-JxL

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Is the recover disc all you have? If so, try loading up through safe-mode w/networking, download an antivirus program, and scan your system.

Hopefully the program will install under safe-mode without you getting an error regarding the installer not being able to start.

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