Yes Striker, I know what RA means, I served my country also, did 3 tours in Vietnam, USAF Security Police Special Operations "We owned the night". I received injuries that cause be to be 100% disabled "LOD" and I'm still proud to defend this great countries flag and what it means. But to use the term that I'm a quote "I'm a Disabled Veteran" to get service and your not that is not being honest with your fellow veterans as well as yourself. That was NOT the issue here. I live in middle Tn and my Dish/Wildblue service sucks. I on an average have download speeds from 1pm to 11pm, 7 days a week that run's below the 380kbps average. The upload is 120-153kbps has been as low as 87kbps it must be the . I just stopped calling because it was always the sun was shining too much, the moon was up or my computer was screwed up and it was never their service. They have a real problem of NOT facing up to their responsibility to the customer. If you have a service call ordered, your system will run like atop, about 24hrs after they leave its back to the normal, can ya just go figure!!!??? I wonder if they really care, I don't think so. Disclaimer.. Dish network TV is fine, its just their Wildblue partnership that is crap........