Leaderboard

Your speeds still seem very low, so I still would keep contacting them. Ask them what download speed should you expect as a max. Since your our speed with the Ethernet cable connected was the same as when on wireless, it's obviously not a wireless signal strength problem. Try booting in Safe mode with networking and see if that makes a difference. That eliminates some software issues. you could also check with friends using Windstream and find out what their speeds are - tell them to measure using TestMy.net. if you're using a laptop, you could take it to a friends house and run speed tests there and see if your results are any different.

The 100Mbps info your seeing may be the max theoretical limit of your hardware on your local area network, but what plan you are on may be something less. When I look in the database here on TestMy.net, none of the speeds logged for any of the Windstream members average anywhere near 100 Mbps.