Mystik_MDS

I know, didnt have a newer copy of the error message, this was just one that I saved to my computer to show the tech who came out to my house. I've noticed it for a while, and then one day was talking to a tech and he said that its the modem thats not able to "range" whatever that means... So it lead me to believe that my modem was bad so I promptly replaced it and now I'm back up to speed

I dont really know what was wrong with the modem, however I did keep noticing this error in my modem logs 2006-04-13 19:08:37 3-Critical R02.0 No Ranging Response received - T3 time-out

:::.. Download Stats ..::: Connection is:: 8455 Kbps about 8.46 Mbps (tested with 5983 kB) Download Speed is:: 1032 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/05/02 - 4:57pm Bottom Line:: 147X faster than 56K 1MB Download in 0.99 sec Tested from a 5983 kB file and took 5.797 seconds to complete Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Diagnosis: Awesome! 20% + : 69.47 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-05BOAW6SD

Well just got home with my new modem and got it set up and things are back to normal wooo hooo :::.. Download Stats ..::: Connection is:: 8212 Kbps about 8.21 Mbps (tested with 5983 kB) Download Speed is:: 1002 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/05/01 - 4:23pm Bottom Line:: 143X faster than 56K 1MB Download in 1.02 sec Tested from a 5983 kB file and took 5.969 seconds to complete Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Diagnosis: Awesome! 20% + : 64.73 % faster than the average for host (Comcast.net) Validation Link:: https://testmy.net/stats/id-KLZTSW1N5 :::.. Upload Stats ..::: Connection is:: 740 Kbps about 0.74 Mbps (tested with 1013 kB) Upload Speed is:: 90 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/05/01 - 4:32pm Bottom Line:: 13X faster than 56K 1MB Upload in 11.38 sec Tested from a 1013 kB file and took 11.22048 seconds to complete Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Diagnosis: Awesome! 20% + : 98.92 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-MTV1PD02F

I like many others on the Comcast network have been experiencing slow speeds so today I'm going to go down and change out my modem in hopes that there is something wrong with my modem... I will keep you guys informed as to if the new modem helped or not Currently using an SB5120

Had a tech out to my house yesterday and noticed one thing that was wrong with my connection... I had recently unplugged a tv and left the cable hanging out of the back of the VCR and he said that it was backfeeding through the rest of the house so that sped me up a little bit and then he said he was gonna turn something over to maintenance. So we will see...

Florida... So its not just in my area.

Yeah I've been having the same problem too... I talked to a tech online and said that everything looked fine with my modem and that there werent any reported outtages... Im paying for the 8 meg plan and will see 2 megs if i'm lucky here in jacksonville.

Yeah I've been having trouble with my connection too... I'm on the 8meg teir and am getting less than 1 meg of speed... Where abouts are you located?

C:Documents and SettingsAdministrator>ping -n 10 www.testmy.net Pinging www.testmy.net [67.18.179.85] with 32 bytes of data: Reply from 67.18.179.85: bytes=32 time=36ms TTL=50 Reply from 67.18.179.85: bytes=32 time=33ms TTL=50 Reply from 67.18.179.85: bytes=32 time=34ms TTL=50 Reply from 67.18.179.85: bytes=32 time=34ms TTL=50 Request timed out. Reply from 67.18.179.85: bytes=32 time=34ms TTL=50 Reply from 67.18.179.85: bytes=32 time=34ms TTL=50 Reply from 67.18.179.85: bytes=32 time=37ms TTL=50 Reply from 67.18.179.85: bytes=32 time=36ms TTL=50 Reply from 67.18.179.85: bytes=32 time=34ms TTL=50 Ping statistics for 67.18.179.85: Packets: Sent = 10, Received = 9, Lost = 1 (10% loss), Approximate round trip times in milli-seconds: Minimum = 33ms, Maximum = 37ms, Average = 34ms C:Documents and SettingsAdministrator>tracert www.testmy.net Tracing route to www.testmy.net [67.18.179.85] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 7 ms 5 ms 5 ms 73.20.110.1 3 6 ms 7 ms 6 ms 68.86.170.9 4 7 ms 6 ms 7 ms 68.86.168.29 5 8 ms 7 ms 7 ms 68.86.168.121 6 6 ms 7 ms 7 ms 68.86.168.154 7 11 ms 9 ms 10 ms 12.126.150.5 8 37 ms 37 ms 37 ms gbr1-p70.ormfl.ip.att.net [12.123.32.106] 9 36 ms * 36 ms 12.122.1.66 10 37 ms 36 ms 37 ms tbr1-cl1474.attga.ip.att.net [12.122.12.121] 11 35 ms 35 ms 36 ms tbr2-cl1835.attga.ip.att.net [12.122.9.158] 12 36 ms 36 ms 36 ms tbr1-cl13.dlstx.ip.att.net [12.122.2.89] 13 35 ms 35 ms 35 ms gar1-p360.dlrtx.ip.att.net [12.123.196.101] 14 35 ms 33 ms 33 ms 12.119.136.14 15 35 ms 33 ms 33 ms vl32.dsr01.dllstx3.theplanet.com [70.85.127.61] 16 34 ms 34 ms 33 ms vl42.dsr02.dllstx4.theplanet.com [70.85.127.91] 17 35 ms 35 ms 36 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.8 5] 18 33 ms 34 ms 35 ms 55.b3.1243.static.theplanet.com [67.18.179.85] Trace complete. Netmasta: I"ve noticed that error like once or twice now.

Just pulled that from his post I think I mis understood him... And also have I what... You forgot to right your question

No I used cablenut.... And how am I getting overadvertised speeds when I used to get the speed that they are advertising. netmasta: http://www.broadbandreports.com/tweakr/block:1fa4b52?service=cable&speed=800&os=winXP&via=normal Router is a Linksys BEFW11S4 V4 with firmware 1.52.02 Modem is the Motorola surfboard 5120 The following is stuff from the modem.... Downstream Value Frequency 747000000 Hz Signal to Noise Ratio 33 dB QAM QAM256 Network Access Control Object ON Power Level -3 dBmV 2006-04-15 16:12:12 3-Critical R02.0 No Ranging Response received - T3 time-out Software Version: SB5120-2.19.0.7-SCM01-NOSH Hardware Version: 4 MIB Version: II GUI Version: 1.0 VxWorks Version: 5.4

Yeah I optimized it a long time ago and havent touched it since.

Well for starters my computer defrags every night so thats not the prob... secondly I run a few anti spyware programs nightly as well... xoftspy, ad-aware, microsoft anti-spyware, and spybot. All come up without any problems and I'm also running norton every night aswell, with up to date definitions... I'll check the net meter in a sec but heres my 2992 speed :::.. Download Stats ..::: Connection is:: 1393 Kbps about 1.39 Mbps (tested with 2992 kB) Download Speed is:: 170 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/04/14 - 4:03pm Bottom Line:: 24X faster than 56K 1MB Download in 6.02 sec Tested from a 2992 kB file and took 17.594 seconds to complete Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Diagnosis: May need help : running at only 28.15 % of your hosts average (Comcast.net) Validation Link:: https://testmy.net/stats/id-6PYCZG047 Edit: I've also checked my upload speeds and those are where they are supposed to be...

Ok so I've noticed my internet starting to go ALOT slower than it used to.... Let me first start off by saying that I'm a gold teir member which entitles me to 8mbps down and 768kbps up. However whenever I run the download speed test i'm only seeing a max of 1.6mbps, so I proceeded to contact comcast techs to find out what the problem could be. They said that there were no reported outtages in my area, they then proceeded to check my modem and said everything was fine and suggested that I power cycled the modem... So I power cycled the modem and nothing became of my speed going back to normal, its still going extremely slow... I've run out of ideas and comcast techs are of no help telling me that the router I purchased automatically updates itself even after I told them that I manually have to download and install the new firmware. Any ideas guys? This is ridiculous, I'm paying extra per month to recieve faster speeds yet am getting slower speeds than their regular advertised speeds... Thanks in advance. P.S. If you need any tests modem settings etc just let me know.

hey earlier on in this post you guys said that i should have a 256 QAM and I still only have a 64 QAM What exactly does the difference do for your connection and also how would I go about getting them to "give" me 256 QAM.... Also the lower the number for the downstream power level the better correct? If so how do you go about lowering your power level. My friend is having ping troubles to some game servers and his power level is 7dbmv and mine is -1 what exactly would the difference be?

WOW very nice speeds

Yeah i've had mine bridged... I think the only thing right now that briding does is speed up inter network speeds... IE if you have 2 comps on your router the transferring of files between them should be faster... in theory

I would love an 8/2 plan i'd be really happy then

WEWT its here :::.. Download Stats ..::: Connection is:: 8489 Kbps about 8.5 Mbps (tested with 12160 kB) Download Speed is:: 1036 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Thu Sep 22 2005 08:37:04 GMT-0400 (Eastern Daylight Time) Bottom Line:: 152X faster than 56K 1MB download in 0.99 sec Diagnosis: Awesome! 20% + : 97.46 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-F2RC1SD3M :::.. Upload Stats ..::: Connection is:: 747 Kbps about 0.7 Mbps (tested with 1013 kB) Upload Speed is:: 91 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Thu Sep 22 2005 08:39:19 GMT-0400 (Eastern Daylight Time) Bottom Line:: 13X faster than 56K 1MB upload in 11.25 sec Diagnosis: Awesome! 20% + : 108.66 % faster than the average for host (comcast.net) Validation Link:: https://testmy.net/stats/id-N4WMY8350 Too bad they didnt up the upload

^^^ LOL thats insane if only it were real

i hope your not paying 39.99 per month for those dl speeds

i h8s joo^^

unless they are secretly increasing upload speeds too

h8 to be a downer but we've known for a little while now... Refer to post located here https://testmy.net/forum/index.php?topic=3652.new;topicseen#new