When I talked to Insight this morning it sounded like forever. I all ready had cable TV. I've been with Insight since the bought out the last cable provider. Here is a coppy of the email and reply.
Dear Mr. ******
I'm glad we could find a way to show our appreciation for your continued business. Thank you!
Michael Willner
Richard wrote:
----- Original Message -----
From: Richard
To:
[email protected]
Sent: Friday, January 12, 2007 1:53 PM
Subject: Loyal Customer
I been a customer of Insight since (and before) it took over this area in Northern Kentucky. It really gripes me to see new customers get Broadband for $30.00 and I have to pay $44.95. I have cable TV service and it great. But I think its really wrong for Insight to treat its older customers this way. I like it when you ask for the bundle price and Customer Reps. say turn you service off for 3 months and you to can get the price break. You say Insight is a Company that cares, so if it does do some thing about this injustice.
Sincerely,
Richard
Mr. Willner,
I was just contacted by Betty who's supervisor is Beth. Yes, my bill was adjusted accordingly. So, I would like to take this time to Thank You. I now do truly believe you are Sincere in you endeavors to do right by the customers and make Insight a better Company.
Thank You, Mr. Willner
Richard