I'm not sure 'What' you will win in the end. But it sure ain't a usable fast connection, referring to the last poster's comments. I too have been on the phone with them many
times, to no avail. Every time I see the advertisement come on about guaranteed 25Mbps, it really annoys me.
I have recently found better options to try out, (new company's coming out with internet connections). I just don't know how much of a fight they will put up if I haven't
served the complete 2yr sentence, oops, I mean automatic contract I'm supposed to be on with them. Even though there was no mention of it when I called to get connected.
The way I see it, they are not holding up their end of the contract, then why am I forced to stay with them and unable to use my connection for any of my work?
My speeds are all in the old Dial up range. 3 or 4 days after my cycle begins, I'm told I used all my data. I ask "What, pray tell, is using up my 20 Gigs in the first week
so fast? No one seems to have an answer for that. I mean, I am unable to do but the very basic of things on this connection. It isn't fast enough for me to use up 20 gigs!