scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 i just installed the cd then broadband worked, didnt do anything else, i turned pc on in safe mode with networking but it wouldnt let me connect to the internet at all. Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 sorry trogers what site? is it www.XP 64bit or Driver upgrade for XP.com? Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 http://www.speedtouch.com/support.htm Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 download and install the driver upgrade for XP Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 doin it as we speak getting speed of 58.9kb/sec Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 reboot your comp and do the speedtests without firewalls again Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted February 6, 2006 CID Share Posted February 6, 2006 It should let you browse. Try this instead: -click start, click run -type msconfig and click ok -click the boot.ini tab, check the box for /safeboot and put a dot where it says with networking -click apply, click close, and restart when it says to When your PC restarts it should be in safe mode w/ networking. You should be able to bring up your browser. If so, try a speedtest. If not, dbl check your IP from the command prompt (ipconfig). To get back into normal mode: -click start, click run -type msconfig and click ok -remove the check from /safeboot -click apply, click close, and restart when it says to Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 downloading the driver thing, installed it but it couldnt connect to the internet, then i couldnt get on the internet at all, even through the way i had been doing it, i had to restore pc as it wouldnt work, i will try to tests in safe mode. Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 went into safe mode exactly like you said, pc restarted then i tryed to connect to the net this popped up could not create entry ("""+Tesco Broadband+""") Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 did you roll back your modem driver? Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted February 6, 2006 CID Share Posted February 6, 2006 went into safe mode exactly like you said, pc restarted then i tryed to connect to the net this popped up could not create entry ("""+Tesco Broadband+""") Ah yes, PPPOE. Well, I don't know how to get around that. I still think you have a software issue. Try this online malware scan: www.ewido.net/en/onlinescan Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 what do you mean mate? i downloaded the new driver, installed it all the way till it tryed to connect to the internet, then it wouldnt work, had an icon for new set up and old set up, tryed connecting to the net both ways and neither worked Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted February 6, 2006 CID Share Posted February 6, 2006 Try this one. Download the attached file, and extract the 2 files to the same directory. Then run the batch file and post the log it creates. Have your firewall off during. Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 just doin anti malware first mate, then i will use that file Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted February 6, 2006 CID Share Posted February 6, 2006 Cool, I'm out for a bit anyway. Good luck. Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 thanks for all your help mate Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 Give a call to your ISP tech support and ask them if you need to install the Driver Update for XP shown in Speedtouch's website. This update was created July last year. If they confirm you need to install it, ask them for the installation instructions. Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 here is the log, with no firewall runing after i did the anti malware thing ftp> Connected to ftp1.srv.hcvlny.cv.net. open ftp1.optonline.net 220 ftp1.srv.hcvlny.cv.net FTP server (Version wu-2.6.1(4) Thu Oct 12 12:43:54 EDT 2000) ready. User (ftp1.srv.hcvlny.cv.net:(none)): 331 Guest login ok, send your complete e-mail address as password. 230 Guest login ok, access restrictions apply. ftp> Local directory now C:. ftp> lcd C: get test4 200 PORT command successful. 150 Opening ASCII mode data connection for test4 (4194304 bytes). 226 Transfer complete. ftp: 4194304 bytes received in 70.56Seconds 59.44Kbytes/sec. ftp> quit 221-You have transferred 4194304 bytes in 1 files. 221-Total traffic for this session was 4194760 bytes in 1 transfers. 221-Thank you for using the FTP service on ftp1.srv.hcvlny.cv.net. 221 Goodbye. i got broadband after july last year so hopefully should be ok, they not usually very usefull on the phone, have had trouble in the past thats why i'v come here instead of using them. Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 So your system is free of spyware and your speed is about 60Kbytes/s, about half of what it should be. FallowEarth suspects that the slowdown is software based. I am looking down a different route. Your original modem driver is ver 3.0.1 and the Update is ver 3.0.1.0.12 Is it possible that your ISP and Speedtouch made some changes in their signal processing system that need the driver to be updated? One of the main requirements before tweaking is this: :ALWAYS connect your modem via ethernet (NIC) and make sure you have the latest drivers for your NIC from the manufacturer and set your duplex mode to "auto". If you are using a router make sure you have the latest firmware." Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 when i click on the link to the website thats in my help file file for my modem, theres nothing there about downloading new versions of drivers etc............could it just be where i live has a bad connection to broadband? Quote Link to comment Share on other sites More sharing options...
trogers Posted February 6, 2006 CID Share Posted February 6, 2006 Slow speed can be due to 2 factors: traffic load on the network and system problems of the comp. Traffic load changes at different times of the day. So, during 2-5 am period, I would think traffic is low and so you should reach 85-90% of your subscribed speed. System problems make you slow at all time, and even slower during heavy traffic. Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted February 6, 2006 CID Share Posted February 6, 2006 FallowEarth suspects that the slowdown is software based. I'm beginning to have my doubts.... scumbucketsex, try the line packet loss test HERE Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 Test Loss Min Latency Avg Latency Max Latency Pass Fail Simple ping loss check target does not respond to ICMP ping ping tests cancelled low bandwidth stream was not performed medium bandwidth stream was not performed your first hop ping was not performed if you were pingable, cool graphs would appear here From East Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 166.90.136.33 0% 60 60 0.35 0.48 0.80 1 ae-1-51.bbr1.NewYork1.Level3.net 0% 60 60 0.69 1.28 9.80 2 as-0-0.bbr2.London1.Level3.net 0% 60 60 66.16 66.87 96.94 3 ae-0-56.gar2.London1.Level3.net 0% 60 60 66.22 73.59 180.85 4 195.50.91.70 0% 60 60 66.33 67.25 98.19 5 nth-bb-b-so-400-0.inet.ntl.com 0% 60 60 68.85 70.32 88.45 6 nth-bb-a-ae0-0.inet.ntl.com 0% 60 60 69.08 71.21 99.50 7 pete-t2core-a-pos31.inet.ntl.com 0% 60 60 70.91 80.04 268.20 8 pete-bam-1-ge110.inet.ntl.com 0% 60 60 70.95 71.20 72.00 9 ??? 100% 0 60 0.00 0.00 0.00 Pass: From West Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 unknown.Level3.net 0% 60 60 0.60 3.89 86.48 1 ae-1-55.bbr1.SanJose1.Level3.net 0% 60 60 0.69 1.16 14.12 2 as-0-0.bbr2.London1.Level3.net 0% 60 60 141.36 142.66 184.06 3 ae-0-54.gar2.London1.Level3.net 0% 60 60 141.49 144.45 220.08 4 195.50.91.70 0% 60 60 141.72 142.90 159.27 5 nth-bb-b-so-400-0.inet.ntl.com 0% 60 60 143.53 145.84 189.00 6 nth-bb-a-ae0-0.inet.ntl.com 0% 60 60 143.90 145.26 168.65 7 pete-t2core-a-pos31.inet.ntl.com 0% 60 60 146.41 150.89 288.89 8 pete-bam-1-ge110.inet.ntl.com 0% 60 60 146.27 146.67 147.64 9 ??? 100% 0 60 0.00 0.00 0.00 Pass: Please verify the IP address you wish to test, can actually be pinged! Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 http://www.dslreports.com/quality/nil/1979243 Quote Link to comment Share on other sites More sharing options...
scumbucketsex Posted February 6, 2006 Author CID Share Posted February 6, 2006 does that all make sense to you guys? how do i find out if my ip can actually be pinged? Quote Link to comment Share on other sites More sharing options...
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