moon monkey Posted August 8, 2006 CID Share Posted August 8, 2006 Hi all, I hope someone can help me I signed up for Tiscali Max 5Mbs+, unlimited downloads, for 17.99 a month. I didn't need it but they couldn't offer me the 2Mbs I wanted, only 1 Mbs for the same price. After waiting 3 weeks I called them to see what was going on and they said I couldn't have it and it was BT's fault (their line/exchange). I called BT and they said they could give me 5 Mbs+ within 5 days but their packages are horrible. My questions are therefore: Why can BT offer me 5 Mbs+ but Tiscali cannot on the same line/exchange?. Something to do with different transfer methods? Can I get 2Mbs+ with unlimited downloads for a fair price anywhere? BT wanted 27.99 with 40Gb limit. Quote Link to comment Share on other sites More sharing options...
Roco Posted August 8, 2006 CID Share Posted August 8, 2006 Hi Moon monkey ,wellcome to the forum , good to have another UK member on board , The are My own personal thoughts on UK providers, and I expect others will disagree, the line speeds with B.T. are in a world of there own, a BT engineer line test on my line indicates a max of 2Mbs , but BT are offering me 5 Mbs ? do you know the distance to your local exchange building, anything over 2 Km , will downgrade the speed , also the age of the phone line , most UK ISP's will sell a fast 5Mb service , but you will not achieve that speed , so why pay for something you won't get , is my view , your question why can BT offer speeds that are not availible with other ISP's ? I think some sharp selling practices are going on there I am with Pipex.com, unlimited but only 256Kbs @ Quote Link to comment Share on other sites More sharing options...
Roco Posted August 8, 2006 CID Share Posted August 8, 2006 Hi moon monkey I just noticed your request was for unlimited downloads, ouch, that is what costs the money, I only do 1.5 Gb a month on average , I notice Pipex do a unlimited up to 8 Mbs for Quote Link to comment Share on other sites More sharing options...
moon monkey Posted August 8, 2006 Author CID Share Posted August 8, 2006 cheers for the reply mate. currently nicking next doors thru wifi (ahhh unsecured routers , gotta couple of others in range that are generously donating as well) but I don't want to keep doing that as I am gobbling their bandwidth and i don't know if they are on download limits. Feel bad but....256k isn't going to do it for me i'm afraid. I thought Tiscali were trying it on by making me take the 5+ rather than the 2, but as they ended up giving me nothing I am not sure. Like I said neighbours do ok so the line and exchange must be ok, and BT say they can give me 5+, I don't know whats going on. Tiscali said that BT packet the data in a different way and thats why they can offer it. Call centre monkeys can't answer a single question that isn't on there list.I hope someone comes up with something for me.I will check out Pipex, cheers 24.99 is a bit steep but I was willing to pay 18 to Tiscali so its only 7 quid more. It was BT's 28 quid with 40 Gb limit that I thought was a bit cheeky. Quote Link to comment Share on other sites More sharing options...
moon monkey Posted August 8, 2006 Author CID Share Posted August 8, 2006 I was just checking out the Sky site. I am not an existing customer but from what I can make out I can join, get a couple of half decent packages for 15 quid a month and then stick 'up to' 8Mbs and a 40 Gb limit on top for a fiver a month and a 20 quid activation fee. Sounds ok, 20 quid a month for 2 sky packages and that broadband package. Any thoughts? Quote Link to comment Share on other sites More sharing options...
just- Posted August 8, 2006 CID Share Posted August 8, 2006 I was just checking out the Sky site. I am not an existing customer but from what I can make out I can join, get a couple of half decent packages for 15 quid a month and then stick 'up to' 8Mbs and a 40 Gb limit on top for a fiver a month and a 20 quid activation fee. Sounds ok, 20 quid a month for 2 sky packages and that broadband package. Any thoughts? i dont like much the idea of the sky and orange packages but it depends if u want stay with them for long or not i presume u dont have ntl or telewest available i would go for them if u could. pipex is a good isp i would recomend them as well i do not recomend www.plus.net Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted August 8, 2006 CID Share Posted August 8, 2006 moon monkey bt controls the network so they can offer more. Tipically when you use a ISP that rents space from another you will never get very good speed, and they will always blame it on the parent ISP. I Would swich to BT its going to be quite better, Quote Link to comment Share on other sites More sharing options...
moon monkey Posted August 8, 2006 Author CID Share Posted August 8, 2006 The BT packages are rubbish tho. If I am going to pay 27.99 I don't want a limit 40Gb or not, you never know as I watch a lot of big movies on google.video, torrent a few and play poker online a lot, it soon mounts up. The Sky deal gives the same speed, same 40Gb, for 20 quid plus a digibox and two tv packages, gotta sign for a year on both....just worried I will run into the same problem I had with Tiscali, i.e. can't have it cos of the BT line/exchange thing. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted August 8, 2006 CID Share Posted August 8, 2006 The BT packages are rubbish tho. If I am going to pay 27.99 I don't want a limit 40Gb or not, you never know as I watch a lot of big movies on google.video, torrent a few and play poker online a lot, it soon mounts up. The Sky deal gives the same speed, same 40Gb, for 20 quid plus a digibox and two tv packages, gotta sign for a year on both....just worried I will run into the same problem I had with Tiscali, i.e. can't have it cos of the BT line/exchange thing. ok see if you can get this ISP http://www.bulldogbroadband.com/index3.asp 16mbps unlimited for 24.50 Quote Link to comment Share on other sites More sharing options...
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