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insightBB sucks ass again!


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I have had it with insightbb the monopoly has gone on long enough either provide what speeds you advertise and we pay for or let some other isps in the Louisville area in so you can see what competition is all about and actually have to provide services instead of constantly saying "we know about the problem and we are working on it as we speak" and thinking that the small percentage of customers that do have a clue whats going on with the disconnects and sh#tty speed fluctuation from minute to minute day to day you just don't know what you will get until you get on and see. All Ive seen since the 2nd of November is crap and I game so I know insightbb hates me because i am one of the 10% that realizes we are getting the shaft.. At least before 10. bl0w was launched i had a constant speed and not near as many disconnects. Right now id be tickled pink for 4mb i seldomly get 2.5 on a good night and normally its more like 1mb....

I was thinking about joining a newsserver but I wouldn't dream about it until Insight gets their heads out of their asses and fixes this great big blunder of a upgrade.

I'm calling tomorrow during business hours and getting my bill pro-rated for this month for lack of services rendered.

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I have had it with insightbb the monopoly has gone on long enough either provide what speeds you advertise

I had the same deal with this company QCOL / SC-TV poor performance and sky high prices!

Speeds of service available are:

*64K w/1-email    $25.00/month

128K w/2-emails  $45.00/month

256K w/3-emails  $65.00/month

512K w/4-emails  $95.00/month

Faster speeds available and will be priced according to usage, etc.

*Not much faster than dial-up

Keep in mind the above prices are for surfing only....add another $33 for basic analog TV to watch! 

Worst part was most channels of the TV side where fuzzy, and the internet was out or not working right most of the time.

- customer service always told me the problem was with my PC....its funny that same desktop still running 2yrs later getting the same connection speeds as my new laptop with Hughes. 

Trust me I dont like paying Hughes Network prices either, but its better than dial up (26k) and (128k cable that dont work) :icon_thumright:

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I had the same deal with this company QCOL / SC-TV poor performance and sky high prices!

Speeds of service available are:

*64K w/1-email    $25.00/month

128K w/2-emails  $45.00/month

256K w/3-emails  $65.00/month

512K w/4-emails  $95.00/month

Faster speeds available and will be priced according to usage, etc.

*Not much faster than dial-up

Keep in mind the above prices are for surfing only....add another $33 for basic analog TV to watch! 

Worst part was most channels of the TV side where fuzzy, and the internet was out or not working right most of the time.

- customer service always told me the problem was with my PC....its funny that same desktop still running 2yrs later getting the same connection speeds as my new laptop with Hughes. 

Trust me I dont like paying Hughes Network prices either, but its better than dial up (26k) and (128k cable that dont work) :icon_thumright:

thats pertty bad. the 64 and 128kbps isnt even classified as broadband.

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:haha:

It's an all out war between tim and coknuck.

:2funny:

Its no war I'm just plane faster than Tim!  :haha: :haha: :haha:

:::.. Download Stats ..:::

Download Connection is:: 10485 Kbps about 10.5 Mbps (tested with 12160 kB)

Download Speed is:: 1280 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/11/30 - 9:32am

Bottom Line:: 183X faster than 56K 1MB Download in 0.8 sec

Tested from a 12160 kB file and took 9.5 seconds to complete

Download Diagnosis:: Awesome! 20% + : 157.93 % faster than the average for host (insightbb.com)

D-Validation Link:: https://testmy.net/stats/id-PLI2ZU51C

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

Edit:

:::.. Download Stats ..:::

Download Connection is:: 7572 Kbps about 7.6 Mbps (tested with 20972 kB)

Download Speed is:: 924 kB/s

Tested From:: http://nascarkid.home.insightbb.com

Test Time:: 2006/11/30 - 9:39am

Bottom Line:: 132X faster than 56K 1MB Download in 1.11 sec

Tested from a 20972 kB file and took 22.688 seconds to complete

Download Diagnosis:: Awesome! 20% + : 86.27 % faster than the average for host (insightbb.com)

D-Validation Link:: https://testmy.net/stats/id-9147QTFN5

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

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its not insight's fault... one of their main routers died

If it is insights main router then yet it is their fault.. ISP core routers are a little more advanced then the linksys sitting on your desk..

They are made to run for 24/7 for years without ever going down...  Either way the router shouldnt have gone down and even if it did a backup router should have kicked in to re-route traffic.

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If it is insights main router then yet it is their fault.. ISP core routers are a little more advanced then the linksys sitting on your desk..

They are made to run for 24/7 for years without ever going down...  Either way the router shouldnt have gone down and even if it did a backup router should have kicked in to re-route traffic.

What swimmer said. ^^^^^^^^^^^

I figured someone as big as your ISP should always have a back up. Be like running a department store without a generator. It would not even make sense.  :uglystupid2: Or better yet how about a coldstorage place.  :twisted:

which it did...

OH.  :oops:

*hides back in the bushes*

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My very first post!

I too have been suffering from Insight's latest folly, I read the message this morning saying that some things have been fixed, and connectivity isn't an issue, so I ran a speed test to see how that department was working, and as of this morning, it's better.  I guess we'll see what happens around 4-5, because that's when it's been going all to h*ll.

share-VT618PHEO

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toast6977, Welcome to the forum. My speeds have returned also. The last few days have been pretty bad.

:::.. Download Stats ..:::

Download Connection is:: 10249 Kbps about 10.2 Mbps (tested with 12160 kB)

Download Speed is:: 1251 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/12/01 - 8:45am

Bottom Line:: 179X faster than 56K 1MB Download in 0.82 sec

Tested from a 12160 kB file and took 9.719 seconds to complete

Download Diagnosis:: Awesome! 20% + : 151.63 % faster than the average for host (insightbb.com)

D-Validation Link:: https://testmy.net/stats/id-B1I5JE0XC

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

:::.. Upload Stats ..:::

Upload Connection is:: 942 Kbps about 0.9 Mbps (tested with 2992 kB)

Upload Speed is:: 115 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/12/01 - 8:47am

Bottom Line:: 16X faster than 56K 1MB Upload in 8.9 sec

Tested from a 2992 kB file and took 26.015 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 101.28 % faster than the average for host (insightbb.com)

U-Validation Link:: https://testmy.net/stats/id-HRG6IV79P

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.50727) [!]

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My very first post!

I too have been suffering from Insight's latest folly, I read the message this morning saying that some things have been fixed, and connectivity isn't an issue, so I ran a speed test to see how that department was working, and as of this morning, it's better.  I guess we'll see what happens around 4-5, because that's when it's been going all to h*ll.

share-VT618PHEO

Welcome! Nice speed, whats your upload?

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:::.. Upload Stats ..:::

Upload Connection is:: 943 Kbps about 0.9 Mbps (tested with 2992 kB)

Upload Speed is:: 115 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/12/01 - 12:28pm

Bottom Line:: 16X faster than 56K 1MB Upload in 8.9 sec

Tested from a 2992 kB file and took 25.985 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 31.15 % faster than the average for host (7.37)

U-Validation Link:: https://testmy.net/stats/id-T1YFNOMG2

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0) [!]

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