starship_troopers Posted January 22, 2007 CID Share Posted January 22, 2007 i have just built a pc but for some reason out of the 4 memory slots, 1 of them doesnt work. each slot has a 512mb ddr2 800 memory stick. dual channel. the second memory slot doesnt work at all. i tried switching the memory sticks and using all of the slots except that one and it always works fine. is it the memory slot bad? if it is i am not sure if i can RMA the motherboard, but here is the motherboard model. its a gigabyte GA-G55SLI-S4 . i'll attach a pic of it and a seperate one with the memory slot that doesnt work outlined so you can see which one it is. Quote Link to comment Share on other sites More sharing options...
disturbed Posted January 22, 2007 CID Share Posted January 22, 2007 if you are running Dual channel memory you need to run your memory in this configuration: 1st slot 1ST STICK OF RAM 2nd slot NOTHING 3rd slot 2ND STICK OF RAM 4th slot NOTHING or the other way around with slots 2 and 4 in use That is assuming you are running 2 sticks of memory in dual channel - sticking memory in slots 1 and 2 will not work or 2 and 3 or 3 and 4 If that is not the case for you - simply RMA the board back Quote Link to comment Share on other sites More sharing options...
disturbed Posted January 22, 2007 CID Share Posted January 22, 2007 quick correction to my post !!! That is usually a common setup with ram slots - but refer to your manual to see which slots you can use for dual channel - not necessarily slots 1/3 and 2/4 ***But main thing that I am trying to point out is that if your motherboard has particular slots dedicated to running memory in dual channel, make sure you stick your ram in those slots Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 if you are running Dual channel memory you need to run your memory in this configuration: 1st slot 1ST STICK OF RAM 2nd slot NOTHING 3rd slot 2ND STICK OF RAM 4th slot NOTHING or the other way around with slots 2 and 4 in use That is assuming you are running 2 sticks of memory in dual channel - sticking memory in slots 1 and 2 will not work or 2 and 3 or 3 and 4 If that is not the case for you - simply RMA the board back ok thanks, i put it in that setup and booted it into bios...wtf was i thinking it worked and i tried to fix it...but also that confuses the heck out of me because it says to put them in the same color slots for dual channel...but still....if i put it in 2 yellow or 2 red (case for my mobo) it doesnt work. but if i select slot 1 and 3 or 2 and 4 it works...so i'll run that and make sure it works...thanks alot but please can you explain why the manual says keep it in same color (and yes the colors are slot 1 and 2 or 3 and 4 so thats why i set it up that way in the first place. maybe thats why it didnt work though...? edit, wait though. if i take all the memory out and just put it in slot 2 (not sure if it wont boot cause its the only stick in and not in slot 1) but it wont boot at all so that leads me to think its a defective slot?? Quote Link to comment Share on other sites More sharing options...
Voltageman Posted January 22, 2007 CID Share Posted January 22, 2007 Did you try putting 2 sticks in slots 3 and 4, and swapping chips to make sure it is not a defective stick? I know with my board, you can use 1, 2, or 4 sticks of ram, and if you use only 2, they have to go in Dimm B 1 and 2(which would be slot 3 and 4, not 1 and 2). Sounds like a bad slot, but try using just 2 sticks, and swap the sticks out, until you eliminate those as suspects. Good luck Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 Did you try putting 2 sticks in slots 3 and 4, and swapping chips to make sure it is not a defective stick? I know with my board, you can use 1, 2, or 4 sticks of ram, and if you use only 2, they have to go in Dimm B 1 and 2(which would be slot 3 and 4, not 1 and 2). Sounds like a bad slot, but try using just 2 sticks, and swap the sticks out, until you eliminate those as suspects. Good luck yeah if i put both sticks in slots 3 and 4 it works fine. every configuration i think is possible (spent a huge while of time trying to get this right) works except when slot 2 is involved. thats why i figured it was a defective slot. Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 i can still rma this motherboard, but i need to know soon if it is the defective slot or it is just my ram. any help please? thnks, starship Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 22, 2007 CID Share Posted January 22, 2007 go through and test every ram stick you have in that slot. and only put 1 stick in. Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 ok, here is whats happening. if ram is in the second slot only, then it will do a long beeb, then my drives, (dvd reader and then my dvd burner drive) kick on to see if a cd is in, then it does another long beeb and repeats this process. this only happens if a stick of ram is actually in the second slot. all other slots work fine. go through and test every ram stick you have in that slot. and only put 1 stick in. edit// i just noticed this...when the memory is in slot 2 there are 3 click sounds before each beep. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 22, 2007 CID Share Posted January 22, 2007 edit// i just noticed this...when the memory is in slot 2 there are 3 click sounds before each beep. i would give gigabyte a call, and just rma the board, or return it for a new one. Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 thanks dlewis, i ordered it from newegg...so does that mean i have to call them? i am still in the 30 day exchange policy. so i rma it with them right? well.....i went to newegg and manually searched for the motherboard i bought and also used a link i saved to it. and it appears newegg doesnt have that model anymore. will that pose a problem? Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 22, 2007 CID Share Posted January 22, 2007 thanks dlewis, i ordered it from newegg...so does that mean i have to call them? i am still in the 30 day exchange policy. so i rma it with them right? well.....i went to newegg and manually searched for the motherboard i bought and also used a link i saved to it. and it appears newegg doesnt have that model anymore. will that pose a problem? i would call newegg, if they do not have any more, they might be able to get one from the factory. or they will give you your money back. Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 ok thanks. lol kinda bad since this is my first pc build on my own and the memory slot is bad now i gotta take it all apart and rebuild it when i get a replacement Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 22, 2007 CID Share Posted January 22, 2007 ok thanks. lol kinda bad since this is my first pc build on my own and the memory slot is bad now i gotta take it all apart and rebuild it when i get a replacement so you get some good experience out of it Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 22, 2007 Author CID Share Posted January 22, 2007 yeah, i've only taken pcs apart and rebuilt them in my tech class. i guess this way i do get more experience...but its all good. as long as i get this thing working soon. Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 23, 2007 Author CID Share Posted January 23, 2007 hey dlewis i dont have the original bag it came in (i have the box and everything but i think i threw out the anti static bag cause i ripped it) does that matter? also, how should i store my cpu? it seems that i cant find the little pad it was in to protect the pins on the bottom. but i hhave the bag and stuff that came on Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 23, 2007 Author CID Share Posted January 23, 2007 update, i called and i am sending it back tomorrow for a full refund...so now im trying to find a new motherboard that goes well with the components i have already...this time i'll take every single one of the reviews on newegg seriously and i'll review other sites. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 23, 2007 CID Share Posted January 23, 2007 update, i called and i am sending it back tomorrow for a full refund...so now im trying to find a new motherboard that goes well with the components i have already...this time i'll take every single one of the reviews on newegg seriously and i'll review other sites. thats good they are giving you a fill refund Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 23, 2007 CID Share Posted January 23, 2007 hey dlewis i dont have the original bag it came in (i have the box and everything but i think i threw out the anti static bag cause i ripped it) does that matter? also, how should i store my cpu? it seems that i cant find the little pad it was in to protect the pins on the bottom. but i hhave the bag and stuff that came on didnt it come in a box, in a plastic cover with the heat synk? just put it back in there. Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 23, 2007 Author CID Share Posted January 23, 2007 didnt it come in a box, in a plastic cover with the heat synk? just put it back in there. yeah, but when i posted i thought i had lost the plastic case for the cpu itsself. i still have everything though so all is good. now that i got everything straightened out i just have to wait up to 5 or 6 business days for the refund (payed with check so they are sending me a check back) and then for them to verify my new order for the motherboard and ship it to me. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 23, 2007 CID Share Posted January 23, 2007 yeah, but when i posted i thought i had lost the plastic case for the cpu itsself. i still have everything though so all is good. now that i got everything straightened out i just have to wait up to 5 or 6 business days for the refund (payed with check so they are sending me a check back) and then for them to verify my new order for the motherboard and ship it to me. well that sucks, its gonna be almost 2 weeks before you have that computer Quote Link to comment Share on other sites More sharing options...
starship_troopers Posted January 23, 2007 Author CID Share Posted January 23, 2007 yeah, but at least i'll have my laptop to type on and stuff for school...although i kinda wanted to play FEAR....(laptop specs in sig.) although my laptop does run flight simulator 2004 on medium-high with like 24fps. but i still can't wait to have my desktop up and running. Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 23, 2007 CID Share Posted January 23, 2007 yeah, but at least i'll have my laptop to type on and stuff for school...although i kinda wanted to play FEAR....(laptop specs in sig.) although my laptop does run flight simulator 2004 on medium-high with like 24fps. but i still can't wait to have my desktop up and running. at least you got something to use while your wating for it. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.