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RoadRunner problems


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I belive that Im paying for 5 Mbps/384 Kbps roadrunner but having downloads closer to 3500Kbps and 33% packet loss is disturbing.  I might be capped at 4Mb but If RoadRunner does not have a 4Mb service something strange is going on.

speedresultsje3.png

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    12 ms    13 ms    *    cpe-76-176-208-1.san.res.rr.com [76.176.208.1]

  3    13 ms    11 ms    *    76.176.0.33

  4    15 ms    15 ms    *    24-48-219-173.losaca.adelphia.net [24.48.219.173]

  5    20 ms    17 ms    *    prt24.vnnyca2-rtr1.socal.rr.com [76.167.2.15]

  6    28 ms    25 ms    *    tge1-3-0.tustca1-rtr1.socal.rr.com [76.167.2.66]

  7    27 ms    23 ms    *    GIG2-0.LSANCA1-RTR1.socal.rr.com [66.75.161.157]

  8    27 ms    24 ms    *    te-3-3.car2.LosAngeles1.Level3.net [4.78.195.189]

  9    24 ms    31 ms    *    ae-31-55.ebr1.LosAngeles1.Level3.net [4.68.102.158]

10    25 ms    34 ms    *    ae-1-100.ebr2.LosAngeles1.Level3.net [4.69.132.6]

11    59 ms    70 ms    *    ae-3.ebr2.Dallas1.Level3.net [4.69.132.78]

12    58 ms    60 ms    *    ae-24-52.car4.Dallas1.Level3.net [4.68.122.48]

13    59 ms    60 ms    *    THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]

14    61 ms    54 ms    *    te9-2.dsr01.dllstx3.theplanet.com [70.87.253.14]

15    60 ms    54 ms    *    vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

16    75 ms    73 ms    *    gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]

17    57 ms    57 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

18    56 ms    59 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

19    59 ms    61 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

20    57 ms    60 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

21    59 ms    60 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

22    60 ms    57 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

23    60 ms    56 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

24    60 ms    57 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

25    56 ms    55 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

26    56 ms    60 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

27    56 ms    59 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

28    56 ms    60 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

29    60 ms    60 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

30    59 ms    56 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=57ms TTL=49

Reply from 67.18.179.85: bytes=32 time=59ms TTL=49

Reply from 67.18.179.85: bytes=32 time=55ms TTL=49

Reply from 67.18.179.85: bytes=32 time=59ms TTL=49

Ping statistics for 67.18.179.85:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 55ms, Maximum = 59ms, Average = 57ms

______________________________________________

So, to conclude...

Does RR have a 4Mb cap?

What do you think about loosing one third of packets on trace route?

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Thats why :sad:

From what I know...users who were on Adelphia's  4/384 and migrated over to RR are still seeing 4/384 instead of RR's equivalent tier of 5/384 or whatever is standard in that specific area.

Also I have heard that they are working out the kinks of this massive takeover and once thats done...there will be a more uniform way of placing users with specific speeds, so in other words, you will be seeing RR speeds instead of Adelphia speeds :smiley:

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Only 2 out of every 3 packets makes it to the destination.  Or am i miss reading?

tracertjm5.png

No you're right...it does look weird that the third one doesn't go but as long as each hop along the way responds, your ok

Btw....when you do a trace route to another site..do you get the same thing...with 33% packet loss?

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google.com = 33% loss

yahoo.com = 33% loss

dogpile.com = 33% loss

msn.com =  100% loss

pcpitstop.com = 33% loss

nytimes.com = 100% loss

flowers.com = 33% and 66% loss

breadstick.com = 100% loss

:grin2: pizzahut.com = 33% loss

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google.com = 33% loss

yahoo.com = 33% loss

dogpile.com = 33% loss

msn.com =  100% loss

pcpitstop.com = 33% loss

nytimes.com = 100% loss

flowers.com = 33% and 66% loss

breadstick.com = 100% loss

:grin2: pizzahut.com = 33% loss

Try resetting both your modem and router if you have one

PS...nice choice of sites :haha:

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There is a slight difference but nearly nothing after restarting router and modem.  Is it possable that msn.com for example does not want anyone doing a trace route to them for ... security reasons?  There are definitly some good reasons to not alow traceroutes to "important" servers.

:police:

Getting 3600 - 3980kbps on a connection capped at 4Mbps is fine by me.  Now, if the cap was moved to 5Mbps I would reach the RR average of 4700kbps.

:angel:

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There is a slight difference but nearly nothing after restarting router and modem.  Is it possable that msn.com for example does not want anyone doing a trace route to them for ... security reasons?  There are definitly some good reasons to not alow traceroutes to "important" servers.

:police:

Getting 3600 - 3980kbps on a connection capped at 4Mbps is fine by me.  Now, if the cap was moved to 5Mbps I would reach the RR average of 4700kbps.

:angel:

Yes there are some sites that do not allow ICMP either one way or both ways.

But about your speeds, depending on your area and the level of competition it could go even higher than 5Mbps at one point :wink:

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  EEEEEkkk, just getting worse all the time .

:::.. Download Stats ..:::

Download Connection is:: 789 Kbps about 0.8 Mbps (tested with 748 kB)

Download Speed is:: 96 kB/s

Tested From:: https://testmy.net/ (Server 2)

Test Time:: 2007/03/18 - 8:45am

Bottom Line:: 14X faster than 56K 1MB Download in 10.67 sec

Tested from a 748 kB file and took 7.77 seconds to complete

Download Diagnosis:: May need help : running at only 16.74 % of your hosts average (rr.com)

D-Validation Link:: https://testmy.net/stats/id-CERI98S65

User Agent:: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.10) Gecko/20060911 SUSE/1.5.0.10-0.2 Firefox/1.5.0.10 [!]

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