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Elemental Xero

Cable Speed (Suddenlink)

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So, my internet is very shitty, and right now I am going through Bankruptcy and cannot be binded to a contract at the moment to switch my provider so I am stuck with Suddenlink, 1 Meg Up. Enough for me to play my online game and surf the net for now.

I decided to track my progress of my internet connection and got this;

Do you know how, or what could be the problem here, besides bandwidth being ate up, which cannot be on my end because I have no uploads at all on my PC, and my sisters PC I have hidden a Upload / Download limit program on her computer to fix that problem.

Is it my fault, or their fault?

1:43 AM

1050 Kbps or 1.1 Mbps (128 kB/s)

2:21 AM

Download :: 1093 Kbps or 1.09 Mbps (133 kB/s)

2:31 AM

239 Kbps or 0.2 Mbps (29 kB/s)

2:39 AM

226 Kbps or 0.2 Mbps (28 kB/s)

2:42 AM

247 Kbps or 0.2 Mbps (30 kB/s)

At this point I go to sleep

I come home from school and immediately run tests

3:15 PM

44 Kbps or 0.04 Mbps (5 kB/s)

3:42 PM

46 Kbps or 0.04 Mbps (5 kB/s)

4:35 PM

47 Kbps or 0.05 Mbps (6 kB/s)

5:37 PM

83 Kbps or 0.08 Mbps (10 kB/s)

trcrt.jpg

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C:Documents and SettingsTim>tracert suddenlink.com

Tracing route to suddenlink.com [208.180.43.9]

over a maximum of 30 hops:

  1    6 ms    7 ms    7 ms  74-140-0-1.dhcp.insightbb.com [74.140.0.1]

  2    6 ms    7 ms    7 ms  74-132-0-185.dhcp.insightbb.com [74.132.0.185]

  3    7 ms    5 ms    7 ms  74.128.8.205

  4    11 ms    11 ms    11 ms  so-2-0-0.gar2.Chicago1.Level3.net [4.79.74.17]

  5    15 ms    25 ms    12 ms  ae-31-51.ebr1.Chicago1.Level3.net [4.68.101.30]

  6    37 ms    21 ms    46 ms  ae-3.ebr2.Denver1.Level3.net [4.69.132.61]

  7    43 ms    36 ms    43 ms  ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37]

  8    60 ms    35 ms    36 ms  ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37]

  9    53 ms    51 ms    64 ms  ae-14-53.car4.Dallas1.Level3.net [4.68.122.80]

10    *        *        *    Request timed out.

11    *        *      54 ms  cdm-66-76-30-66.tylrtx.suddenlink.net [66.76.30.

66]

12    55 ms    54 ms    54 ms  cdm-66-76-29-28.mnwl.cox-internet.com [66.76.29.

28]

13    53 ms    55 ms    *    cdm-66-76-29-28.mnwl.cox-internet.com [66.76.29.

28]

14    52 ms    *      54 ms  n208-180-43-9.tylrtx.tl.suddenlink.net [208.180.

43.9]

Trace complete.

sudden link seems to have a massive amount of packet loss.. call them and have them come to your residence....

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C:Documents and SettingsTim>tracert 209.33.9.193

Tracing route to doc-209-33-9-193.pikeville.ky.cebridge.net [209.33.9.193]

over a maximum of 30 hops:

  1    8 ms    6 ms    7 ms  74-140-0-1.dhcp.insightbb.com [74.140.0.1]

  2    14 ms    7 ms    7 ms  74-132-0-185.dhcp.insightbb.com [74.132.0.185]

  3    6 ms    6 ms    8 ms  74.128.8.205

  4    14 ms    *      13 ms  so-7-1.car2.Chicago1.Level3.net [4.71.182.25]

  5    13 ms    35 ms    21 ms  ae-1-51.bbr1.Chicago1.Level3.net [4.68.101.1]

  6    32 ms    33 ms    33 ms  ae-0-0.bbr1.NewYork1.Level3.net [64.159.1.41]

  7    33 ms    37 ms    34 ms  ge-6-0-0-53.gar4.NewYork1.Level3.net [4.68.97.69

]

  8    35 ms    34 ms    33 ms  qwest-level3-oc48.NewYork.Level3.net [4.68.110.1

74]

  9    34 ms    33 ms    55 ms  ewr-core-02.inet.qwest.net [205.171.17.129]

10    *        *        *    Request timed out.

11    54 ms    54 ms    54 ms  chi-edge-19.inet.qwest.net [205.171.20.190]

12  173 ms  159 ms  172 ms  doc-209-33-9-193.pikeville.ky.cebridge.net [209.

33.9.193]

that is me traceing your second HOP..

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Its their service, the longer you download the more they throttle it back. They give you fast speeds at first but then nail you a lil later. I quit their service it got so bad, I was with Cox for 4 years before that and it was great, suddenlink took over and it went instantly to shitsville, population me.  Not much you are gonna be able to do but bend over and take it till you can switch. Try calling them daily and complaining, they may cut you off then and you would be screwed.

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Its their service, the longer you download the more they throttle it back. They give you fast speeds at first but then nail you a lil later. I quit their service it got so bad, I was with Cox for 4 years before that and it was great, suddenlink took over and it went instantly to S#!tsville, population me.  Not much you are gonna be able to do but bend over and take it till you can switch. Try calling them daily and complaining, they may cut you off then and you would be screwed.

I use to call them daily, and it wouldn't help.

I would get directed to Texas where their main office is and go through the same shit;

Unplug modem for 30 seconds for recycle, restart PC, Plug up My modem, plug up my routers, and it would seem fixed until about 30-45 minutes later.

Suddenlink is horrible, and I'm not reccomending them to anyone.

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tracert www.suddenlink.com

Tracing route to www.suddenlink.com [208.180.43.9]

over a maximum of 30 hops:

  1    *          712 ms  10 ms  r74-194-11-1.jsbrcmta01.jnboar.lr.dh.suddenlink.net [74.194.11.1]

  2    11 ms    29 ms    7 ms  jsbrbbrc01-gex0302.ma.dl.suddenlink.net [66.76.128.121]

  3    *            9 ms      7 ms  jsbrbbrc02-gex0101.ma.dl.suddenlink.net [66.76.128.138]

  4  915 ms  227 ms  1406 ms  brvlsysc02-vln25.ma.dl.cox-internet.com [66.76.212.161]

  5    38 ms    35 ms    48 ms  cdm-66-76-31-5.lfkn.cox-internet.com [66.76.31.5]

  6    46 ms    38 ms    34 ms  cdm-66-76-30-129.tylrtx.suddenlink.net [66.76.30.129]

  7    30 ms    30 ms    30 ms  cdm-66-76-30-66.tylrtx.suddenlink.net [66.76.30.66]

  8    32 ms    29 ms    29 ms  cdm-66-76-29-28.mnwl.cox-internet.com [66.76.29.28]

  9    *            *            *        Request timed out.

10    *          975 ms      839 ms  n208-180-43-9.tylrtx.tl.suddenlink.net [208.180.43.9]

Trace complete.

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Tracing route to www.suddenlink.com [208.180.43.9]

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    14 ms    13 ms    45 ms  r74-194-106-1.helncmta01.hlnaar.lr.dh.suddenlink.net [74.194.106.1]

  3    14 ms    27 ms    18 ms  faytaggc01-eth100101.ma.dl.cox-internet.com [66.76.212.193]

  4    24 ms    33 ms    26 ms  cdm-66-76-128-57.jsbr.suddenlink.net [66.76.128.57]

  5    39 ms    30 ms    41 ms  brvlsysc02-vln25.ma.dl.cox-internet.com [66.76.212.161]

  6    48 ms    51 ms    61 ms  cdm-66-76-31-5.lfkn.cox-internet.com [66.76.31.5]

  7    48 ms    54 ms    52 ms  cdm-66-76-30-129.tylrtx.suddenlink.net [66.76.30.129]

  8    46 ms    44 ms    48 ms  cdm-66-76-30-66.tylrtx.suddenlink.net [66.76.30.66]

  9    46 ms    48 ms    42 ms  cdm-66-76-29-28.mnwl.cox-internet.com [66.76.29.28]

10    *        *        *    Request timed out.

11    45 ms    46 ms    45 ms  n208-180-43-9.tylrtx.tl.suddenlink.net [208.180.43.9]

Trace complete.

That's mine, and I have suddenlink, too.

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I feel bad for you guys.  I had nuthing but headachs "sudden head achs" I told the manager at the office that I seen no improvements verry slow connections. I returned my modem to him and I told him to shut me off. I switched to dsl I love it. 3mb downloads all the time.

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