eptls Posted April 20, 2011 CID Share Posted April 20, 2011 i got a problem the tossiba 2860 ,when i on the copier it keep calling " call for service : press help " i have check the fuser is okie ~~ and what should i to do ..... thanks all Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 20, 2011 CID Share Posted April 20, 2011 Press and hold " clear " and " 8 " , simultaneously this will pull up error code screen and other items screen. Once you've got the code you can reference them with these below. Toshiba ( 2860 ) Code Description C01 Main motor drive problem C04 Pedestal main drive problem C05 Duplex drive problem. C11 Duplex exit motor. C12 Duplex end motor. C13 Upper cassette. C14 Lower cassette. C15 Pedestal upper cassette. C16 Pedestal middle cassette. C17 Pedestal lower cassette. C18 LCT C21 Scan problem C22 Lens problem C23 Mirror motor C26 Exposure lamp C27 Scan motor C33 Set up failure C35 Developer at transfer/separator adjustment. This might mean a developer leak or shorted corona. C41 Fuser thermistor or low temperature. C43 Fuser problem after warm-up. C44 Fuser problem after warm-up. Fuser sub-thermistor open. User problems. Reset required. Turn off power. Hold "0" & "8" keys C45 while turning power on. Then press "8". Then press "9". Then press "print". You will read "3" in the display. Using the # keys, press "0" & "9" at the same time. E01 Jam E02 Fuser jam E03 Jam at turn on E04 Front door opened during copy cycle E05 Registration jam E08 Duplex unit jam E11 Duplex jam E12 Bypass jam E13 Upper cassette jam E14 2nd cassette jam E15 3rd cassette jam E16 4th cassette jam E17 4th cassette jam E19 CT jam E21 LCT jam E22-E25 Paper jams in copier E71 ADF feed jam E72 ADF transport jam E73 ADF exit jam E74 RADF jam E75 ADF 2nd original jam E81-E85 Sorter jam E88 Jam after sorter Quote Link to comment Share on other sites More sharing options...
eptls Posted April 25, 2011 Author CID Share Posted April 25, 2011 the error still 'c41' and the problem still same . Quote Link to comment Share on other sites More sharing options...
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