Auto Speed Test Does Not Complete

[CA3LE]

Just joined today.  Auto testing doesn't complete its cycle.  Computer set to never sleep etc.  What am I doing wrong/

Thanks

Paul

 

When you come back to your computer is the window blank or does it still show TestMy.net?  What browser are you using?

 

- Damon

 

Hi Damon,

Window still shows TestMy.net but no update.  Have just set Auto test for repeat every 5 minutes starting at 10.07 pm.  It's now 10.18 pm and there has been no update.  Using Firefox 20.01.

Paul

 

It re-tests for me every time... in any browser.

 

The browser command that's being executed is one of the most basic, failsafe methods. I haven't ever seen it fail.

 

Maybe you have a browser add-on, internet security software or changed a setting that would disallow this method.  I can see how some internet security programs might think that's malicious... but obviously in this case you want it to refresh the content.  Try disabling any software that your connection may be routed through or adding TestMy.net to any whitelists.   ... TMN has been a very safe, trusted resource since I started it so you can trust me on your whitelist.

 

- Kind Regards, hopefully that helps,

- Damon - TestMy.net

 

Hi Damon,

I have now been able to get some auto test results, but the problem seems to occur when one navigates away from the Auto Test page to visit other pages on your website.  When returning  to the Auto test page I find it has not updated.  By carrying out a "refresh" of the Auto test page, then another test is automatically carried out at that particular time and logged.  Maybe one shouldn't navigate away from the Auto test page?  Also, I guess one should not be browsing the internet when an Auto test is about to be carried out, in case this influences the result adversely?

Regards

Paul

 

Hey Paul,

 

You can still browse the Internet.  Just have the Auto test running in a different window... some people even load up a different browser so they don't accidentally close it.  You should be able to browse within TestMy.net inside the auto test, but I don't... I'll open a new tab or browser windows personally. I just ran an auto test, browsed around the forum for a little bit, flagged some spammers... and then just now it re-tested.  As long as you can see the banner at the top that says "This test will automatically... blah blah blah" it should retest every time for you.  If you encounter a link that opens on top of that banner please let me know, it shouldn't do that.

 

... I recommend starting it in a different window, off to the side if your screen resolution allows... then if you see it retest while you're on the Internet, just wait a second until the results come up... then get back to what you were doing.  I personally run it when I'm away, I start it and sleep my monitor.  As long as your computer and network card aren't set to sleep... it will work every time. Every time I've seen it not refresh it was because the computer or NIC fell asleep.

 

Let me know if you find the issue,

- Damon

 

I'm getting better results now, with only the occasional lack of a re-test, which I'm exploring.  How can I wipe my previous results and start over again, without having to delete each previous test result manually?

Thanks

Paul

 

I don't have an option to select more that one... But that will be in the next version.  You can modify the date and days to only show the most recent.  That's how I've always done it.

 

- Damon