JC Curry Posted September 14, 2015 CID Share Posted September 14, 2015 Hello, I've been having very awful upload speeds over the last few weeks, even worse today and yesterday. I pay for TWC's "Extreme Package" which is 35 down, 5 up. My download speed is fine, for the most part. However, I have been getting roughly 500kb - 1.5mb upload speeds. I have no idea what is going on. TWC stated that they are seeing weak signals on my modem system log, and about 10% packet loss. Is there anything that anyone can do to help me fix this issue? Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted September 14, 2015 CID Share Posted September 14, 2015 They should schedule a tech, check the drop for faulty cable, connections at the port, and ground issues. Pay attention to splitters, make sure if there are any in the dwelling, they are connected properly (modem line going straight through, not off to one of the extended ports) Quote Link to comment Share on other sites More sharing options...
JC Curry Posted September 14, 2015 Author CID Share Posted September 14, 2015 The most recent tech (who has become a great friend and preferred tech) installed it himself. When he's come out here, he's told me that everything is showing excellent signals. It's like TWC makes the internet work fine while the tech is there, but a day after tech visit, they flip a switch and it's back to the awful connection. Last night, my D/U was 18m/550kb. Today, as of this post, it's 21mb/5m. I limit my bandwidth on my PC because I play Destiny a lot, which requires solid connection. My upload is the major problem though. Quote Link to comment Share on other sites More sharing options...
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