LikeMikeScott Posted December 23, 2017 CID Share Posted December 23, 2017 Just joined here in order to bring some sanity to the conversation between me, Cogeco Cable and V-Media, (my re-seller of Cogeco Cable, who is my theoretical ISP.....although Cogeco provides the infrastructure!) It's bad enough when you have a "test of wills" argument with your ISP over slow internet speeds......them blaming your PC, router, modem (if you own it).....your neighbourhood, your front lawn and your neighbours who didn't call before they dug!........the list of reasons why it's NOT THEM seems endless. It obviously thickens the plot if you ad a re-seller into the mix.....like V-Media, Start, Rayan, Acanac, Primus, etc. You're REALLY asking for confusion then, because in addition to blaming YOU for your lousy speeds, now your immediate provider starts blaming THEIR provider......and vice versa. (Not to mention the complication that you can no longer even TALK to the "underlying" provider...because you're "no long our customer"! (The fact that you're still paying their salaries....just indirectly.....seems to be lost on them!) So......I'm here to try and find out "WHO's bullshitting WHOM" when the blame-game starts. Hoping that by getting a grip on MY speeds and comparing them to OTHERS.....(meaning other users AND other providers) I can cut through the crap and give my providers some irrefutable statistics about their service.....good OR bad. Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted December 24, 2017 CID Share Posted December 24, 2017 That sounds like a tough situation. Be polite but persistent. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.