Jump to content
chaz69

New Charter 200/12 speeds.

Recommended Posts

I've currently had Charter 100/10 speeds since January. Just recently they've upgraded speeds to 200/12.   The speeds were banging right out the gate for about a month(100/10 service).  Since then, (According to speedtest.net) I cant get above 70 for a download from any server. * All tests were conducted wired from desktop to arris tm1602 modem. *  

CVyY4zsNR.png  

 

   I've tried other tests that show promise, but maybe I'm old and not understanding.

 

  34699933.png

  http://speedtest.xfinity.com/results/JIHPATYGWTE3OX3

 

  And then these show extreme low speeds.

 

  7398689503.png

  https://speedof.me/show.php?img=180616175711-9430.png

  

  Can anyone help me understand any of this.  Charter Senior Tech showed me the speeds he was pulling off of his handheld device directly attached to the drop was pulling 215 down and 14 up.  I'm starting to feel like its a cham, offering 200mbps in area but only getting 70mbps.  Is speedtest a joke now?

 

 

 

Share this post


Link to post
Share on other sites

The latest Speedtest I used doesn’t give you a true average. It looks to me like it’s giving you some average over the last few seconds of the test. Speedtest has never given anything that resembles true internet speeds. 

 

Try unpowering the modem for 20 sec and repowering it, and see if it improves. If it does, and slows down again over time, then contact Charter, stay polite but be persistent.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...