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having a big computer problem


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okay, i have the SB Live! Value sound card from Creative, but i have no sound. i think its the drivers, but they seem up-to-date. i cant reinstall the sound card because i cant access the device manager, because windows has been really screwy (wont let windows update work, neither will some stuff like the device manager...). microsoft is no help, since i cant even find out how to contact them, (closest ive ever gotten was when xp crashed and i took the survey...). gateways no help either, because i violated their warranty contract- (i installed windows xp and added more RAM... sigh...), so they wont help me.

the only thing i can think of doing is manually taking out the sound card, then putting it back in and see if the computer tries to install it. i also havent tried contacting Creative, but i dont have high hopes for their support system...

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