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Supposed to be 6 Mb/s and 768 kB/s Comcast need help plz


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here are my results after using the cablenut program and using van burens calculator.

before

:::.. Download Stats ..:::

Connection is:: 3735 Kbps about 3.7 Mbps (tested with 2992 kB)

Download Speed is:: 456 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Fri Jul 08 2005 03:40:58 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 67X faster than 56K 1MB download in 2.25 sec

Diagnosis: Looks Great : 3.35 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-SIUVHMK3G

:::.. Upload Stats ..:::

Connection is:: 377 Kbps about 0.4 Mbps (tested with 1013 kB)

Upload Speed is:: 46 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Fri Jul 08 2005 03:41:54 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 7X faster than 56K 1MB upload in 22.26 sec

Diagnosis: Looks Great : 9.91 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-NC8YE5JPL

after

:::.. Download Stats ..:::

Connection is:: 4239 Kbps about 4.2 Mbps (tested with 2992 kB)

Download Speed is:: 517 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Fri Jul 08 2005 03:44:28 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 76X faster than 56K 1MB download in 1.98 sec

Diagnosis: Looks Great : 17.29 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-H6RB35VA9

:::.. Upload Stats ..:::

Connection is:: 377 Kbps about 0.4 Mbps (tested with 1013 kB)

Upload Speed is:: 46 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Fri Jul 08 2005 03:45:23 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 7X faster than 56K 1MB upload in 22.26 sec

Diagnosis: Looks Great : 9.91 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-C0LWYA3ZV

Any way that i can speed it up to what its supposed to be?

These tests were conducted at 3:30 AM

I live in Jax florida and live in an old person neighborhood..

Any help would be greatly appreciated..

Thanks

Mystik

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here are my results after using the cablenut program and using van burens calculator.

before

:::.. Download Stats ..:::

Connection is:: 3735 Kbps about 3.7 Mbps (tested with 2992 kB)

Download Speed is:: 456 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Fri Jul 08 2005 03:40:58 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 67X faster than 56K 1MB download in 2.25 sec

Diagnosis: Looks Great : 3.35 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-SIUVHMK3G

:::.. Upload Stats ..:::

Connection is:: 377 Kbps about 0.4 Mbps (tested with 1013 kB)

Upload Speed is:: 46 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Fri Jul 08 2005 03:41:54 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 7X faster than 56K 1MB upload in 22.26 sec

Diagnosis: Looks Great : 9.91 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-NC8YE5JPL

after

:::.. Download Stats ..:::

Connection is:: 4239 Kbps about 4.2 Mbps (tested with 2992 kB)

Download Speed is:: 517 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Fri Jul 08 2005 03:44:28 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 76X faster than 56K 1MB download in 1.98 sec

Diagnosis: Looks Great : 17.29 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-H6RB35VA9

:::.. Upload Stats ..:::

Connection is:: 377 Kbps about 0.4 Mbps (tested with 1013 kB)

Upload Speed is:: 46 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Fri Jul 08 2005 03:45:23 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 7X faster than 56K 1MB upload in 22.26 sec

Diagnosis: Looks Great : 9.91 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-C0LWYA3ZV

Any way that i can speed it up to what its supposed to be?

These tests were conducted at 3:30 AM

I live in Jax florida and live in an old person neighborhood..

Any help would be greatly appreciated..

Thanks

Mystik

I would call Comcast and make sure they switched you over to 6/768, looks like it's still 4/384

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Your levels look pretty good. I wonder why they haven't upgraded you to 256QAM yet though.

I think at the time he captured that he was on an older modem, I believe in another thread he said he got a new modem today.

When I upgraded to the 6/768 they upgraded my modem from a SB4200 to the SB5120 Motorola, and it reflects 256QAM ...... :)

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Mystik_MDS your problem is your SNR is to high. Call comcast and have them send a guy out he is going to hook up this control panel direct to your cable line and change a few settings, then he should give you a directline splitter so the modem thinks its the only thing on that line. But you will still be able to split it to one other thing. I had the same problem but my SNR was even higher around 40 it needs to be around 31-34DB

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Mystik_MDS your problem is your SNR is to high. Call Comcast and have them send a guy out he is going to hook up this control panel direct to your cable line and change a few settings, then he should give you a directline splitter so the modem thinks its the only thing on that line. But you will still be able to split it to one other thing. I had the same problem but my SNR was even higher around 40 it needs to be around 31-34DB

his SNR is too high huh?  :lol: pssst Higher = a more clean connection ;) 31-34 is too low for 256QAM 35SNR is normal.. the problem is his account doesnt have the right config file he's still on 4/384 not 6/768

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As CamaroZ said, you want a higher SNR. The power levels (dBmV) are what you should keep an eye on.

From Speedguide.net

Downstream SNR shows the strength of the signal to your cable modem as compared to the noise on the line (signal/noise). If the noise level increases the SNR value decreases. So, then high levels are good for the SNR. This number should be at 30 or more. If the SNR goes below 30 than you will probably start to experience some  problems, such as intermittent connection, packet loss, etc.

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His signal level's are perfect i wouldnt worry about those fyi.. the problem is the tech didnt push the 6/768 config file to your modem... meaning your still on the silver package 4/384

BTW REV0LUTI0NIZED your SNR is great.. i have never seen SNR over 42 but the higher the better lower than 30 your going to experience problems

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His signal level's are perfect i wouldnt worry about those fyi.. the problem is the tech didnt push the 6/768 config file to your modem... meaning your still on the silver package 4/384

BTW REV0LUTI0NIZED your SNR is great.. i have never seen SNR over 42 but the higher the better lower than 30 your going to experience problems

I'm glad to hear that. :D

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  • 3 months later...

hey earlier on in this post you guys said that i should have a 256 QAM and I still only have a 64 QAM What exactly does the difference do for your connection and also how would I go about getting them to "give" me 256 QAM....

Also the lower the number for the downstream power level the better correct?

If so how do you go about lowering your power level.

My friend is having ping troubles to some game servers and his power level is 7dbmv  and mine is -1 what exactly would the difference be?

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