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Guest Pacers Fan

After having difficulties uninstalling trial versions of both Zone Alarms and Sygate, I tried downloading both. An error comes up every time which doesn't allow me to open the installing program. Does anyone know why this is happening and how to fix it?

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Guest Pacers Fan

I have Zone Alarm. It does come with an uninstall program. "C:Program FilesZone LabsZoneAlarmzauninst.exe", Is where is should be. That is unless the install was corrupted.

I never saw one. It's not there now at least.

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Guest Pacers Fan

By deleting the Zone Alarms folder in my registry, I was able to get to the registration section, but once I finished, this occurred:

Glb6360 has caused an error in VSINIT.DLL

Glb6360 will now close

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If you have a system restore point from before you DLed the firewalls I would try that.

On the Sygate if you saved it try to install it again from the saved installation file .The reason for doing this is if it is still installed this will give you the uninstall program for Sygate.If its no longer installed it should try to install it again.If you didn't save the installation file DL it again & save it this time make sure it is the same version.Then try the install.

If you don't find an uninstall program for software you DL try to contact the software site to find out if it has an uninstall or how they recommend uninstalling their software.

If thats not possible look in Program Files to see if there is an uninstall in the software file there.

Then try addremove in the control panel .The registry should be a last resort to remove a program.

I have not used Zone Alarm so I can't help you with it specifically.

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Guest Pacers Fan

If you have a system restore point from before you DLed the firewalls I would try that.

I don't.

The registry should be a last resort to remove a program.

I have not used Zone Alarm so I can't help you with it specifically.

The last resort happened, but I'm still getting errors. I already posted the ZA error, so when I try to open Sygate, I get an error which says that MSIEVC (I'm not sure on the last letter) cannot be found.

I tried using Firefox to download Sygate, but it only asks which file I should use to open it, which I don't know.

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Guest Pacers Fan

See if there are any instances of ZA in msconfig.

Start>>Run>msconfig

Under Environment:

C:WINDOWS;C:WINDOWS/COMMAND;C:/Program Files/Zone Labs/ZoneAlarm/MailFrontier

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First create a folder in your drive C name it sygate.When the download window comes up

select save & save DL to the sygate folder.When it finishes that's where the sygate installer

should be.This way you have the installer which is also the uninstaller.Then just select open

folder to make sure you have it.Then shut down everything but systray & explorer with CtrlAltDelete

& install or uninstall which ever it wants to do. Then reboot.

One of these 2 should get you to the download I downloaded from.

http://smb.sygate.com/products/spf_standard.htm

http://www.simtel.com/product.download.mirrors.php?id=53687 

select virginia as download site

This is a screenshot of the installer.

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Guest Pacers Fan

First create a folder in your drive C name it sygate.When the download window comes up

select save & save DL to the sygate folder.When it finishes that's where the sygate installer

should be.This way you have the installer which is also the uninstaller.Then just select open

folder to make sure you have it.Then shut down everything but systray & explorer with CtrlAltDelete

& install or uninstall which ever it wants to do. Then reboot.

One of these 2 should get you to the download I downloaded from.

http://smb.sygate.com/products/spf_standard.htm

http://www.simtel.com/product.download.mirrors.php?id=53687

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I'm still doing some checking on this but try your search to find MSIEXEC I found it in my OS(windows ME) in windows VCM It is an installer.I also found msiexec in System but it was a different version. If you cant find it .It was probably deleted someway .See if you can extract it from your windows Installation CD. Or maybe your OptionsCABS or INSTALL.Below are several links to MS including DLs for the installer.

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

http://support.microsoft.com/?kbid=898628

http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&mode=s&cat=false&query=MSIEXEC&srch=sup&x=17&y=18

http://support.microsoft.com/search/default.aspx?Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=ALL&Titles=false&numDays=&maxResults=25&withinResults=&Queryl=installer&Query=installer&QuerySource=gsfxSearch_Query&srchExtraQr

http://search.microsoft.com/search/results.aspx?View=en-us&p=2&c=10&st=b&qu=MSIEXEC&na=31&cm=512

http://search.microsoft.com/search/results.aspx?st=b&na=88&View=en-us&qu=MSIEXEC

These are the installer downloads they might replace the missing file.I put all 3 I didn't know which OS you have.

http://www.microsoft.com/downloads/details.aspx?familyid=5FBC5470-B259-4733-A914-A956122E08E8&displaylang=en

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=CEBBACD8-C094-4255-B702-DE3BB768148F#affinity

http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F&displaylang=en

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Guest Pacers Fan

I'm still doing some checking on this but try your search to find MSIEXEC I found it in my OS(windows ME) in windows VCM It is an installer.I also found msiexec in System but it was a different version. If you cant find it .It was probably deleted someway .See if you can extract it from your windows Installation CD. Or maybe your OptionsCABS or INSTALL.Below are several links to MS including DLs for the installer.

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

http://support.microsoft.com/?kbid=898628

http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&mode=s&cat=false&query=MSIEXEC&srch=sup&x=17&y=18

http://support.microsoft.com/search/default.aspx?Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=ALL&Titles=false&numDays=&maxResults=25&withinResults=&Queryl=installer&Query=installer&QuerySource=gsfxSearch_Query&srchExtraQr

http://search.microsoft.com/search/results.aspx?View=en-us&p=2&c=10&st=b&qu=MSIEXEC&na=31&cm=512

http://search.microsoft.com/search/results.aspx?st=b&na=88&View=en-us&qu=MSIEXEC

These are the installer downloads they might replace the missing file.I put all 3 I didn't know which OS you have.

http://www.microsoft.com/downloads/details.aspx?familyid=5FBC5470-B259-4733-A914-A956122E08E8&displaylang=en

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=CEBBACD8-C094-4255-B702-DE3BB768148F#affinity

http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F&displaylang=en

Thanks. I used one of the links to re-install Windows Installer and the download worked perfectly. I'll be on here again in a few weeks or months if the same doesn't work for Zone Alarms.

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