fikester

I have windows7 64 on a new desktop....so far like it, have not yet installed 7 on my laptop.

I am the senior customer user at WBW and am currently banned for telling the inconvenient truth.  Some beams may be over sold, mine is not.  The WB associates appear cheaper at each exposure.

There we have it.....Thanks Huffman.

marsh_0x, frankster has a long history baiting people using Wildblue.  Just about every post he makes on the Wildblue boards is "post speeds", "Hughesnet is better".  That's trollish behavior. He has been blocked numerous times on Wildblueworld.com for doing the exact same thing.  So, no it was not uncalled for.

Thank you.

When I read post about Hughes is no good....Im posting my current experience with HughesNet. As far as WB world goes the reading is getting better all the time. More similar complaints and more BS told to them....its actually quite funny. 

Unlike WB World forum....I am allowed to post in this forum as a HugheNet customer. At one time when I had Hughes Ku band I was going to swtich to WB, almost happened. Very glad found a few honest people to post a true experience with the service.

WB world does not want the truth be told......WB is over capacity

No I was comparing the "bucket" to WB and HughesNet.  Sorry you missed that.

Honestly, I don't know why you're so concern with WB anyways.  Doesn't make any sense.  You're not the one paying them every month for an unreliable service (for some people that post).  Why are you so hot and bothered?

You seem to forget that I once had HN, and the FAP and I didn't see eye to eye.  That's one reason why I switched.

You were comparing Hughsenet bucket to Hughesnet and WB? 

-again do the math, with the free 2am-7am and free token/30days.

Sounds to me like you might be upset because the grass wasn't greener on the other side? 

Could you post some speeds?   

note: dont forget to sign in out when testing. 

I would bust that bucket in an hour.

Also, just wait until Spaceway 3 starts filling up to the max, then post your speeds and pings.

Check my prior post....I do not sugar coat my true experience, If Hughes is having speed issues its posted as so, any of the old timers on here can verify that.

As far as the bucket goes are you comparing it to DSL or cable......? Obviously no comparison we are talking satellite here.

compared to WB bucket do the math.....my speed my bucket, again Hughes more than WB.

Note: forgot to mention that Hughes now gives a free token once/ month for customers.  Go to the website enter a few numbers....reset FAP instant full speed again bucket empty.

- I'm not real concerned with what Hughes or WB is going to do a year from now.....rather more concerned with what service is being provided for my monthly fees today. My install and equipment was free with no contract, can leave at any time.

Im on the pro plus Ka band @ $79/month......Total no other fees are added.

1600/250k 425MB bucket with free period 2am-7am

I'm glad you happy marsh_0x....myself would be calling in complaints. WB let the greed factor ruin what they had going over Hughes.

:::.. Download Stats ..:::

Download Connection is:: 1972 Kbps about 2 Mbps (tested with 3064 kB)

Download Speed is:: 241 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2010/01/07 - 9:38pm

Bottom Line:: 34X faster than 56K 1MB Download in 4.25 sec

Tested from a 3064 kB file and took 12.729 seconds to complete

Download Diagnosis:: Awesome! 20% + : 122.07 % faster than the average for host (DirecWay.com)

D-Validation Link:: https://testmy.net/stats/id-ZGAN25UD1

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

::::::::::.. Upload Stats ..::::::::::

Upload Connection is:: 246 Kbps about 0.2 Mbps (tested with 1496 kB)

Upload Speed is:: 30 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2010/01/07 - 9:43pm

Bottom Line:: 4X faster than 56K 1MB Upload in 34.13 sec

Tested from a 1496 kB file and took 49.913 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 58.71 % faster than the average for host (DirecWay.com)

U-Validation Link:: https://testmy.net/stats/id-X2OSP1TV9

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

Ive never noticed a differnce in speeds with clouds or snow (as some note)?....but its putting the snow down here. 11:45pm EST

here again at 10pm EST.....Spaceway3

Pinging testmy.net [74.54.226.166] with 32 bytes of data:

Reply from 74.54.226.166: bytes=32 time=596ms TTL=51

Reply from 74.54.226.166: bytes=32 time=743ms TTL=51

Reply from 74.54.226.166: bytes=32 time=887ms TTL=51

Reply from 74.54.226.166: bytes=32 time=1053ms TTL=51

Ping statistics for 74.54.226.166:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 596ms, Maximum = 1053ms, Average = 819ms

5pm EST still about the same...... Spaceway3

Pinging testmy.net [74.54.226.166] with 32 bytes of data

Reply from 74.54.226.166: bytes=32 time=685ms TTL=51

Reply from 74.54.226.166: bytes=32 time=830ms TTL=51

Reply from 74.54.226.166: bytes=32 time=991ms TTL=51

Reply from 74.54.226.166: bytes=32 time=563ms TTL=51

Ping statistics for 74.54.226.166:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 563ms, Maximum = 991ms, Average = 767ms

Here is a ping with Spaceway3....will post another during evening hours:

(8am EST)

Pinging testmy.net [74.54.226.166] with 32 bytes of data:

Reply from 74.54.226.166: bytes=32 time=1019ms TTL=51

Reply from 74.54.226.166: bytes=32 time=595ms TTL=51

Reply from 74.54.226.166: bytes=32 time=707ms TTL=51

Reply from 74.54.226.166: bytes=32 time=877ms TTL=51

Ping statistics for 74.54.226.166:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 595ms, Maximum = 1019ms, Average = 799ms

It seems the prime time slow down problem is normally hidden on other forums.....? The scientist continue to insist on service calls and something must be wrong on the customers end.

I found this post on WB world....looks thinks are becoming more evident of capacity issues? http://www.wildblueworld.com/forum/showthread.php?t=3378

      Many new satellite users may not realize that if they are getting good speeds in the AM hours....and terrible speeds in the evening hours consistently its highly unlikely there is anything wrong with user equipment.

Could I get some WildBlue users to post up some ping times? scientist are encouraged to reply.

Hi, I had Hughes 117w bird 1050MHz for 7 years until finally telling off them for good, yesterday.

Have Wild Blue for 2 months and testing them side, WB is far superior.

I'm so happy now but who knows about the future.

Hughes fraud of slow down at exactly 3:01 pm cst until finally recovering at 11 pm cst.

That is an on purpose throttle down, heavier usage is ruled out, fraud down to near dial up 32K to 200K, computer controlled.

But 2 years ago, they have now dropped that policy.

These past 4 months Hughes has refused to transfer me to advanced support because the Indians saids it works half the time haha

Again rules out equipment.

2 years ago watching one of their commercials on TV, called and was able to get advanced support toll from them, amazing she couldn't believe was that slow.

Support via the telephone I was given a new transponder assignment and magic the speed was back until 4 months ago.

Same 117w bird, 1050MHz transponder is being over sold.

Point is and should be plan and simple, over usage of too many ppl on that assigned transponder for my past 4 months and to think every other customer was/is suffering the same pain.

Unfortunately didn't discover I could join here and keep the logs online.

Lost all my proof when my 2 month old, SSD HD died.

Still going to take serious action with the BBB and FCC, I'm beyond angry.

Yes they both have slow periods in the afternoon and it's all do over usage, nothing wrong with your equipment.

Just tested and will attempt to img, 1600 is my best, usually 1550 and getting what Im paying for, so happy with WB.

Oh, btw, soon to put TMN in my signature at G4 Tech Forums (285,000 members) where I've been for 15+ years.

marsh_0x

my.net/stats/id-OFZI4K

Your comparing WB Ka band to the Hughes older Ku band system.......not the Spaceway3 system.

Run the test many times thorughout the evening hours between 5pm-11pm est....be curious of the #'s. uploads too

The sat that will be launched in 2010 is to be placed at 13 E. (Maybe the scientist can see it) I cant.

ViaSat-1 is not projected to launch until 2011 for North America at 115W....I still predict 1.5yrs before full release to the public.

WildBlue is simply oversold, over capacity, and waiting for ViaSat1 to launch. The scientist will continue to make excuses, buy time, stall customers until that bird is up and running. This sat is not going to launch anytime soon and when it does expect delays. MY guess would be close to 1.5yrs before they begin install nationwide. List of excuses have seen the WB scientist make about current customers speed complaints:

-holiday use 

-clouds (clouds slow it down, but yet brag of snow on dish) 

-dish needs re-pointed (guess dish comes out of alignment in the evening-gremblins  )

-bad equipment (very low %) 

-change the customers expected advertised 80% of package speeds to 50% or less 

most (not all) of the scientist will not post any test results during the evening prime time hours....seem to forget ignore testmy test results are posted (server time GMT -0700 no DST). 

Yes Hughes has told the lies and spread the BS but very seldom ever seen "system users" spread the lies of not being oversold. Why the scientist (users) are doing this and hiding the truth from fellow customers is beyond me. Its not hard to figure out. I posted one article about "Why ViaSat bought"  and "Why WB needed it".....black and white explains whats going on.

Maybe when ViaSat1 is installing will be the best thing available, but there is no need to try to hook somebody for a service call or hide the truth from customers when there is a problem with the service provider. 

Myself would be very surprised if they find anything wrong at your site if the speeds are good in the AM hours then slow in the evening. I see on other forums the "Rocket Scientists" are getting hit with many more slow speed issues.... don't see the 80% of package speeds getting mentioned much?

I would insist on the tech coming in the evening hours and then stall things as much as possible at arrival.

-quite a long wait for ViaSat to launch the new bird, even if everything falls into place.

I know the scientist from the WB world are reading: maybe I missed the part about many WB customers need re-pointed and clouds?   Keeps talking about "demand" and "capacity"?   

Writing on the wall....? oh my. It cant be so   

For WildBlue, things have been going well. WildBlue got its Ka-band service going before Hughes was able to launch Spaceway 3 (changes in ownership played a big part in this delay) and has added subscribers quickly enough to be approaching a 50 percent market share. Unfortunately, they kept running out of capacity in high-demand regions. WildBlue began service using part of the Ka-band payload on Telesat

It appearers that the WB boat is sinking....... oh my. 

The scientists in WB world all say WB is not oversold.... simply your dish needs re-pointed or your equipment is bad? I'm entertained by the weather/cloud excuse as well affecting speed.

  sorry I guess it didn't take last time

You Tube........? 

Hughes did the same thing. "Your dish must be pointed wrong. For $<Enter cash amount> we will send someone to fix it."

Sorry about your luck. File a BBB complaint. Should open their eyes.

File a bunch if you want. I know I would.

Thanks,

EBrown

Your exactly right (Hughes did) not other supposedly "users"?

HughesNet...this is a few months old, but the HD NetFlix demo, now thats amusing. The demo forgot to include the FAP? not sure how big an HD movie would be, but surely its over the 200-500Mb cap? 

http://voices.washingtonpost.com/fasterforward/2009/11/hughes_satellite_internet_relaunch.html

There are many other forums out there trying to cover this problem up? I'm not sure why? If were to guess thats what they are supposed to do in the WB world? Most will run test strictly outside of the known times of slow down. The scientists are quite amusing to me, more people are questioning there logic of how a dish re-points itself during the early hours of the day then becomes unadjusted during the evening hours. Maybe certain a moon phase...weird?  Oversold and greed couldn't have anything to do with it. Almost sure its going to get even better slower. 

On the 1.5 Mbps down package...tech will be here on Saturday, I'll let you know if anything gets better.

I'm curious of what the tech comes up with.....?

Was just looking at the BBB.org page on WildBlue.......

Is this part new?

http://www.bbb.org/denver/business-reviews/internet-access-providers/wildblue-communications-in-greenwood-village-co-9036631

WildBlue Communications encourages consumers to contact WildBlue's designated Executive Escalations team at WildBlue's corporate office prior to filing a complaint through the Denver BBB. This Executive Escalations team may be reached via email at,  executiveescalations @ wildbluecorp.com  .WildBlue has committed to address these emails by providing consumers with a response within three business days. Please include the following in the email:

First and Last Name on the Account

Phone Number on the Account

City, State and Zip on the Account

Account Number (if possible)

Detailed Description of the Issue

------------------------------------

Note that just communicating with WildBlue and not also the BBB will result in the issue being hidden from the public. So contact both to keep issues out there for others to learn.

I didn't notice that before....obviously they are going to reply to the BBB complaint. 

Myself contact Hughes at least 3x week when an issue arises.....just want what I paid for, its already too expensive when it works perfect?

Post a few You Tube videos off AM speed test then PM results......its good free advertisement for WB.

I would at least file a complaint with BBB... and call WB customer service,at least make some noise. If enough people raise a fuss, something will get done. Paying your bill on time monthly and pretending something is wrong on the user end will only make WB happy. Hughes is working fine...does slow for a little while in the evening, but as someone mentioned.....they will continue to migrate a very large number of people to Ka band daily. The cycle just repeats.