fikester

some of the  HN9000 modems are using a different version,,,,,,,,,,mine is also version 081040aa

HN9000 operating software version updated today 081846aa

I cant believe it three nights in a row....advertised (actually above) speeds during peak hours? its also raining here.

:::::::::::::::::.. Download Stats ..:::::::::::::::::

Download Connection is:: 2213 Kbps about 2.2 Mbps (tested with 3064 kB)

Download Speed is:: 270 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/10/17 - 7:36pm

Bottom Line:: 39X faster than 56K 1MB Download in 3.79 sec

Tested from a 3064 kB file and took 11.34 seconds to complete

Download Diagnosis:: Awesome! 20% + : 151.48 % faster than the average for host (DirecWay.com)

D-Validation Link:: https://testmy.net/stats/id-1P5YEQCD7

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

::::::::::.. Upload Stats ..::::::::::

Upload Connection is:: 243 Kbps about 0.2 Mbps (tested with 1496 kB)

Upload Speed is:: 30 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/10/17 - 7:40pm

Bottom Line:: 4X faster than 56K 1MB Upload in 34.13 sec

Tested from a 1496 kB file and took 50.486 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 57.79 % faster than the average for host (DirecWay.com)

U-Validation Link:: https://testmy.net/stats/id-KP83NS60C

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

081040aa  is my version #   

some of the  HN9000 modems are using a different version,,,,,,,,,,mine is also version 081040aa

second evening in a row HN9000 is working fine:

whats your operating software version lumberjack88?

:::.. Download Stats ..:::

Download Connection is:: 2066 Kbps about 2.1 Mbps (tested with 3064 kB)

Download Speed is:: 252 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/10/16 - 8:31pm

Bottom Line:: 36X faster than 56K 1MB Download in 4.06 sec

Tested from a 3064 kB file and took 12.152 seconds to complete

Download Diagnosis:: Awesome! 20% + : 135.04 % faster than the average for host (direcway.com)

D-Validation Link:: https://testmy.net/stats/id-8SJU4F1RV

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729) [!]

Would be great if it didn't come to a grinding halt in the evening.....

:::.. Download Stats ..:::

Download Connection is:: 2282 Kbps about 2.3 Mbps (tested with 3064 kB)

Download Speed is:: 279 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/10/16 - 2:08pm

Bottom Line:: 40X faster than 56K 1MB Download in 3.67 sec

Tested from a 3064 kB file and took 10.998 seconds to complete

Download Diagnosis:: Awesome! 20% + : 159.61 % faster than the average for host (direcway.com)

D-Validation Link:: https://testmy.net/stats/id-PLK4NU9WE

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729) [!]

My speeds tonight were good.....only about the third evening since install that the HN9000 has not come a crawl during evening hours. The question is now, will it continue?

I would be trusting NOD32 more than the Microsoft Security Essentials! I also use Malwarebytes and have a lot of trust in it.

I read somewhere that Malwarebytes gives some false positives with Vista 64bit?

Spaceway3- HN9000 still getting very slow speeds during evening hours despite Hughes telling me the issue was being fixed......I'm still waiting. Last night didn't work at all for several hours.

use task manager to look for any process of sidebar.exe if so end them

then run this file (will enable sidebar in registry) after you run - restart

next do search for windows sidebar...look for sidebar properties then see that "start with windows is enabled"

I have had no issues with the sidebar with SP2....? Still do not much care for Vista, but it came with my XPS1730 thought I would try it.

I will have to try that compuguybna.....today will be evening #2 since install of HN9000 with acceptable speeds during the 8:30est rush. Modem did wash out once today for a few mins during a severe downpour (red area on radar).....I can deal with that part. 

My HN7000S pointed at H1 was around 80 seemed to change with software updates as well as Xpol readings...I forget the low # on the signal before service dropped out..seems around 40 if my memory is correct.

It does seem the HN9000 works well in harsh weather as today my signal dropped from normally 170-180 to below 70 at times, still good speeds....also noticed the NWP number increased to in the 50's which is normally around 35-37. The rain was heavy enough the older Ku system likely wouldn't have worked.....this part is actually an upgrade. Slow evening speeds during peak hours still not resolved.

* after tweaking both my brothers and my own Ka band dish, the ravens seems to have a little better signal as well about 5-7pts....had I known prior to install would have requested the Ravens dish as Hughes will not honor my compaint about the style dish. The Prodelin style also appears flimsy...I will post pics on these different makes later.

I'm sure this issue will arise again even if its fixed soon, seeing Hughes is going to eliminate a large percentage of the Ku systems in the future. This is where I think the more complaints to the BBB the better when problems arise.....also the competition helps out, sort of a  squeeze on Hughes to shell out some cash for improvements.

I got a phone call earlier today from executive support, heres what they telling me:

The engineering dept is well aware of the terrible speed drops and are currently working on the fix for HN9000 customers....the Ka band is getting swarmed by all the people moving from the older Ku systems and new installs. The beams are not overloaded but the hubs or gateways is the bottleneck....more hubs are going to be used in the next 30days to eliminate the congestion.

Will wait it out and see what happens

also 30days free for me 

We have verizon cell provider but according to the map my home is beyond the evdo service area......at times even the cell services is weak as cloudy or rainy days the voice services do not work correctly, only 1-3 bars on a clear day. Other cell provider here is US cellular but again this area they offer no wireless card plans that I'm aware of. DSL closest run is a few miles away....and mentioned before the cable company here struggles to provide TV, the 128k internet was 45/month and seldom ever worked, actually worse than Hughes experience with them, dial up is 24k. Whats weird is there is a government facility less than an 1 air mile away....I'm sure they are not using dial up.

I recall reading all the great news about Spaceway3 reducing pings, higher speeds etc. a few years back.....I'm just not impressed. The ViaSat-1 sounds great though, guess we will see. I noticed WB has quit installing again after checking my zip code.

I just was at my brothers forgot to notice the account # format but did notice the software version on his HN9000 is different than mine.... home plan on his modem, as of right now his home plan is at full speed around 1000k where as my pro+ is around 500k at the same time of test. Had I known the new account would have made a performance difference would have gone that route. At this point have filed a BBB claim emailed and called executive customer care and emailed [email protected] had one evening since install this Ka band system has had advertised speeds. There is just no other high speed available, only prospect is the power company is going to try broadband over powerline (BOP) maybe in the spring, but by the time they test it and providing it works still looking at 2011 likely if all goes well, until then guess it HughesNet.

I actually would like to see WB succeed.....when there is competition good things will happen, otherwise Hughes seems dormant.

no worry they have a fix insight....only 2yrs or so away. My guess is the more Ku people like myself get moved to the Ka system the worst is yet to come until the new sat gets up then repeat.

http://www.spacenews.com/satellite_telecom/091009wildblue-keeps-pace-hughes.html

I didnt look but assume its different, already sold the 7000s........maybe to soon?

The pin #'s to ECC change every week.   If you just talk to the operator, and say you have an OLD pin #, and that you need to speak to your contact, they will usually put it through.

I dealt with William on two accounts.......... who is your contact.   I know most all of them.

Weren't you paying $79 for your plan on the 7000 KU system?

They might cancel you without an option (they turned my signal off the moment I hung up with them on my last phone call to them).  of course, I didn't want it anyway.

I was on the pro plan with the Ku system....the FAP limit was 375MB with the 7000s when upgraded to the Ka system the pro plan only allowed 300MB (this is about what we use daily or little over) so figured might as well get the pro plus with the 425MB limit to prevent getting under FAP.....did not think would get auto FAP every evening with the new system. I did mention guiatarjim exact same speed issue.

Here is what Hughes advertises typical speeds to be? My pin # is no longer good so sent them an email asking for a fix and or move back to Ku system or cancel. I'm not paying 79/ for evening dial up speeds. My speeds are far from 1000k during peak hours.

Hughes Lies

and while I'm thinking about it  I just love how the installer grounded the coax to the transmitter ground screw.......? unreal trust me this was the first thing I fixed.

You guys used to say that about me being on the home plan with good speeds before also. I was getting 1030/75 on the 500/50 home plan. Maybe the home plan rules? 

Just saying for real. Have no idea why. 

I think your right on this one Gorman as my brothers home plan is rock solid 24/7. Advanced tech support has no answers other than shared bandwidth, speeds not guaranteed. I even told them my brother is on the same uplink and microcell....how was the home plan getting faster speeds than a pro plus account during peak times? speeds are not guaranteed answers.  The advanced tech also let me know that if you approach FAP limits speeds would be slow, now thats a new one. After asking about soft throttling he denied he mentioned that. At this point I do not know what the best move is, as my system gets great speeds during most of the day but nose dives after 6pm-12 midnight?  The 200Mb limit would just not work for me or would be worth a shot to downgrade to the home plan just to see what happens.

Since guiatarjim speeds also slow during the peak times this indicates this is very likely a Hughes game going on, and we the user are getting spanked?

I believe the NOC has more control over speed and operations than any of us know.

Tech Support and Tier-4 acted like the NOC was this hidden and remote facility and no one could contact...Like it was a big secret what went on there. BULL.

 Tier-4 was probably AT the NOC.. LOL

Actually I think Hughes Tier-4 is in Florida.   I think I read somewhere that the NOC got moved from Germantown to Winnipeg??????

They would have so many more happy customers if the support was worth a crap. I assumed NOC was still operating in MD. My brothers account is over the 30days actually in the 40's still holding over 90% or better of home plan speed? Wish I could say the same for mine....compared system #s, signal etc... makes no sense that a home plan would not get throttled but a higher plan would?